The messed up my car I kept telling them my oil light
keeps coming on and I have to put oil in it . And then they finally going to say your oil is mixing with your cooling. I need a new engine and I have
keeps coming on and I have to put oil in it . And then they finally going to say your oil is mixing with your cooling. I need a new engine and I have no warranty! They messed up my car! And now I got another car and took it to a different Kia mechanic in Lima , Ohio and they did the same xxxx thing! I need Kia owner, factory or whatever number because this is xx! I would give them no stars!
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by Msllove22
Service Price Transparency
Mar 25, 2023 -
Fort Wayne Kia responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
The staff was super friendly and very helpful.
They offer professional service with a smile!
They offer professional service with a smile!
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by jjretnug76
Verified Customer
Verified Customer
Service Price Transparency
Mar 08, 2023 -
Fort Wayne Kia responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Our salesman was very helpful and knowledgeable about the
product. He seemed to have a lot of experience.
product. He seemed to have a lot of experience.
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by daniel.nichter
Verified Customer
Verified Customer
Service Price Transparency
Feb 24, 2023 -
Fort Wayne Kia responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Congratulations on your new vehicle and thank you again for choosing Fort Wayne Kia. We look forward to having you as one of our valued customers for many more years to come!
Excellent experience from the team, especially Corban!
! Thank You!!! We will continue to look to Fort Wayne Kia for our vehicles!
! Thank You!!! We will continue to look to Fort Wayne Kia for our vehicles!
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by PJSULLY22
Verified Customer
Verified Customer
Feb 14, 2023 -
Fort Wayne Kia responded
Thanks for sharing your thoughts about your experience with Fort Wayne Kia. Corban and our team appreciate your business and hope to see you again soon!
Great sales people, had amazing knowledge about the car
and really wanted to make sure all my needs were met.
and really wanted to make sure all my needs were met.
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by ALEXA15
Verified Customer
Verified Customer
Other Employees Tagged:
Spencer
Feb 13, 2023 -
Fort Wayne Kia responded
Thank you for taking the time to write this review, Alexa, and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fort Wayne Kia are glad to have you as a customer.
Really friendly staff they were very informative about
what they had done well done guys
what they had done well done guys
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by BRIANH110
Verified Customer
Verified Customer
Service Price Transparency
Jan 22, 2023 -
Fort Wayne Kia responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Brian, please let us know.
I feel my concerns with my vehicle were just blown off.
I tried to describe what my Kia Telluride was doing and he kept saying if it doesn’t show up with their test or check engine light isn’t on, there’
I tried to describe what my Kia Telluride was doing and he kept saying if it doesn’t show up with their test or check engine light isn’t on, there’s nothing to be done. He said they test drove it, but I doubt it. It’s hesitating and runs like the transmission is going out at times??
Maybe it’s just a lemon?? Anyway, I feel I was spoke to very condescendingly , like I didn’t know what I was talking about.
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by CJTHOMPSON6
Verified Customer
Verified Customer
Service Price Transparency
Jan 03, 2023 -
Fort Wayne Kia responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Staff was friendly and professional.
We will come back to visit and get our car serviced.
We will come back to visit and get our car serviced.
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by DMJJJ
Verified Customer
Verified Customer
Service Price Transparency
Dec 06, 2022 -
Fort Wayne Kia responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Kia.
Very prompt service and friendly customer service !
Recall issues were addressed and I was notified as soon as it was finished !
Recall issues were addressed and I was notified as soon as it was finished !
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by CJTHOMPSON6
Verified Customer
Verified Customer
Service Price Transparency
Nov 27, 2022 -
Fort Wayne Kia responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Fort Wayne Kia to be a positive one. Please don't hesitate to reach out if you need anything else.
Didn't try and force a sale and was extremely fair and
honest. Would definitely buy from again
honest. Would definitely buy from again
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by DEGROOT_STEVEN
Verified Customer
Verified Customer
Service Price Transparency
Nov 15, 2022 -
Fort Wayne Kia responded
Thank you, Steven, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!