Brittney Ottaviano | Page 10

Brittney promptly took care of my service issue. She was professional, friendly, and highly competent. professional, friendly, and highly competent. More

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He is an extraordinary service advisor. Made me comfortable with car being in great hands. He made me feel at ease with all my questions and followed through with all my requests. Great employee a comfortable with car being in great hands. He made me feel at ease with all my questions and followed through with all my requests. Great employee and customer service representative. More

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I have been into this dealership a few times for both of my Subarus. I've worked with several service coordinators and had luck with them all. This was my first time working with Brittney, and she is extrao my Subarus. I've worked with several service coordinators and had luck with them all. This was my first time working with Brittney, and she is extraordinarily good. Everything went like clockwork and Brittney also gave me an alignment sheet showing before and after specs, even though this was a warranty service. I look forward to working with Brittney in the future. More

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Always a pleasure to work with Brittany. My Subaru is well cared for at Tucson Subaru. well cared for at Tucson Subaru. More

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Brittany was excellent from the minute I drove in until the minute I left the dealership with my service totally taken care of! the minute I left the dealership with my service totally taken care of! More

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I think the best service ever!! I was listened to! In the past my Husband would always handle service(s) for our cars. My apprehension after my Husband died is that cat repair and /or service would be a the past my Husband would always handle service(s) for our cars. My apprehension after my Husband died is that cat repair and /or service would be a problem. More

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It’s a car dealership…it’s either 5 stars or 1 star. They seem to do their job when I come in. When i was still shopping for my car, shawna is sales was great too but I ended up buying a used WRX with almost seem to do their job when I come in. When i was still shopping for my car, shawna is sales was great too but I ended up buying a used WRX with almost no miles on it from CarMax in Oregon. It wasn’t Shawnas fault she didn’t have what I was looking for in her inventory More

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Super appointment yesterday with Brittany as my advisor. Maintenance was completed quickly and Brittany kept me well advised as to progress. Thank you Maintenance was completed quickly and Brittany kept me well advised as to progress. Thank you More

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I took my car in a month prior and was told they could not replicate the AC issues I reported. This is a 2019 Forester that they had already replaced the blower a year prior on- clearly an issue. They shu not replicate the AC issues I reported. This is a 2019 Forester that they had already replaced the blower a year prior on- clearly an issue. They shuttled me to work and were supposed to shuttle me back. Jason said they had no one to pick me up and then sent a Lyft that was cancelled by Subaru. I got there after closing due to their carelessness and then was blamed for getting there past closing. I spoke to Artie about it too- just as careless as his employee, Jason. This week, the eye sight turned off and the car turned off entirely while driving. Beyond dangerous. Brittney stated this was caused by a fuse and this was also causing the AC issues that I brought it in for a month prior. There was zero recognition regarding how avoidable this was had they done their job a month prior. I regret purchasing from Subaru at all. More

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Brittney, my service advisor, provided the best service experience I've ever had. She is truly unique. Not only does she have an excellent working knowledge of the vehicle, but she also listens carefully a experience I've ever had. She is truly unique. Not only does she have an excellent working knowledge of the vehicle, but she also listens carefully and has an outstanding customer service attitude. In my 45 years of working with dealer service personnel, she is the best. More

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