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Brock Williams
Brock Williams at Betten Chevrolet GMC Buick of Muskegon

Brock Williams

Sales Specialist

Betten Chevrolet GMC Buick of Muskegon

2474 S. Henry St
Muskegon, MI 49441

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5.0
17 Reviews

Brock is one of Betten top Sales Specialists. Nickname #Brockstar, he goes above and beyond for his customers. He is the proud dad of three and when not working loves spending time with his family as well as coaching his sons football teams.

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Specialties & Trainings

Cadillac

Chevrolet

View more specialties & trainings
5.0

17 Reviews

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17 Reviews of Brock Williams

September 03, 2025

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Employee Rating

Everyone is welcoming, kind, gentle, and very helpful and friendly , and not to mention, professional :) More

by AlexisL
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Recommend Dealer
Yes
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August 28, 2025

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Steve Barnes and Justin Gilland are the best. Always friendly. They always give the best service. More

by PGRISSOM
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Colby Beckstrom, Greg Pike, Zakk Danz, Jason Chester, Andrew Stewart

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Aug 29, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful review! I'm thrilled to hear that you had such a positive experience with Justin and our team at Betten Cadillac. Providing top-notch service is our priority, and we truly appreciate your kind words. We look forward to seeing you again soon! Sincerely, Maria Secord msecord@bettengm.com 231-759-5793

August 23, 2025

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Employee Rating

There is too much dishonesty and price gouging. I was told that it cost $400 for transfer case service. More

by Reedell Holmes
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Recommend Dealer
No
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Aug 24, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for sharing your experience, Reedell. I understand your concerns regarding pricing and service at Betten Cadillac. Your feedback is valuable as it helps us maintain our standards. I encourage you to contact me directly so we can discuss your concerns further. Thank you for your input. Sincerely, Rob Morris | Service Director

August 22, 2025

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Employee Rating

Promises made and kept Truck ready quicker than expected Good coffee and treats were nice More

by Cactusmp
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Greg Pike, Andrew Stewart

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Aug 23, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your kind words! I'm thrilled to hear that your truck was ready quicker than expected and that you enjoyed the coffee and treats during your visit. At Betten Cadillac, we strive to provide an exceptional experience for our customers. Looking forward to seeing you again soon! Sincerely, Rob Morris | Service Director

August 16, 2025

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Everyone at Betten is very helpful, friendly, professional and caring from office staff, sales to maintenance.. More

by sharonnaumoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Pike

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Aug 17, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful review! I am thrilled to hear that you found our team at Betten Cadillac to be helpful, friendly, and professional. Your feedback means a lot to us. We look forward to welcoming you back soon! Sincerely, Pete Adkins | padkins@bettengm.com

August 09, 2025

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The work was completed on my vehicle in a reasonable amount of time and was done to expectations. The staff I dealt with were courteous and knowledgeable. More

by J.KUCH
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Recommend Dealer
Yes
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Aug 09, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful feedback! I'm thrilled to hear that the service on your vehicle was completed in a timely manner and met your expectations. Our team at Betten Cadillac strives to provide courteous and knowledgeable service, and it's great to know they made a positive impression. We look forward to assisting you again in the future! Sincerely, Rob Morris | Service Director

August 09, 2025

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Thank you for everything good experience with us I appreciate it will see you soon thank you so very much More

by Dunes Preval
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Recommend Dealer
Yes

Other Employees Tagged: Maria Secord, Curry Holman, Robert Housley, Stephen Douglas, Greg Pike, Zakk Danz, Andrew Stewart, Jakob Kiracofe, Jake Juncaj

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Aug 09, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you so much for your kind words, Dunes! I truly appreciate your positive feedback and am thrilled to hear you had a great experience with us at Betten Cadillac. We look forward to seeing you again soon! Sincerely, Pete Adkins | padkins@bettengm.com

August 09, 2025

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Employee Rating

I took my car in for the first oil change, figuring I would be there for a half hour to an hour. My appointment was 12:30, and I never got home til 3:30. I think a 3 hour wait for oil change and tire r More

by sugare
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 10, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for sharing your experience with us at Betten Cadillac. I understand that a three-hour wait for an oil change and tire rotation can be frustrating. Your feedback is invaluable, and I appreciate you bringing this to our attention. If you have any further concerns or would like to discuss this in more detail, please feel free to reach out to us directly. We're here to help! Sincerely, Rob Morris | Service Director

August 07, 2025

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Employee Rating

My muffler has a loose brackets in the inside of it that's causing loud noises.. Bettern chevrolet wants me to pay for it eventhoughh I have a extended warranty. I've been waiting for a return call fo More

by CROWLEYDIANE03
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Service Time
Service Communication
Recommend Dealer
No
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Aug 07, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for sharing your experience with us, Diane. I understand your frustrations regarding the muffler issue and the warranty process. It's important for us at Betten Cadillac to ensure our customers feel supported and valued. Please contact us directly at your earliest convenience so we can address your concerns more thoroughly. Your feedback is essential in helping us improve our service. We appreciate your patience and look forward to assisting you. Sincerely, Rob Morris | Service Director

July 17, 2025

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Employee Rating

Benton dealership does a great job very friendly people they help you solve your vehicle needs. They are not trying to rip you off love betten dealership all my cars come from Betten. More

by CURTIS.ADAMS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Greg Pike, Andrew Stewart

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Jul 17, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful review, Curtis! I'm thrilled to hear that you love Betten Cadillac and appreciate our friendly staff, who are dedicated to meeting your vehicle needs. We look forward to continuing to serve you with all your car purchases. Don’t hesitate to come back and see us again! Sincerely, Maria Secord msecord@bettengm.com 231-759-5793

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