Brooke Crutchfield
Service Customer Care
Master Chevrolet Cadillac
3625 Richland Ave W
Aiken, SC 29801
100 Reviews
Write a Review100 Reviews of Brooke Crutchfield
October 22, 2026
The service was just ok. Wait time was too long and the lady at the window was still not the most pleasant person to deal with. Wait time was too long and the lady at the window was still not the most pleasant person to deal with. More
Other Employees Tagged: I don’t think this is the lady who returned my keys to me.
October 15, 2026
As usual, the service department in entirety was excellent, prompt and very friendly, When my vehicle was ready, the cashier told me that I had over a thousand dollars of credit on my GM card, what excellent, prompt and very friendly, When my vehicle was ready, the cashier told me that I had over a thousand dollars of credit on my GM card, what a treat. during the wait, my wife needed to go home, so Freddy was called and took her home, a very nice service. In all, having used Master Chevrolet's service for over 18 years for my truck, it has always been a pleasure. More
Other Employees Tagged: cashier
October 15, 2026
The Staff are professionals, courteous and customer-friendly. Both sales and service employ the kind of people that know their jobs and understand people. Facility is clean and appealing (eve customer-friendly. Both sales and service employ the kind of people that know their jobs and understand people. Facility is clean and appealing (even the maintenance bays are well maintained). We bypass several other Chevrolet Dealerships in Augusta, Ga and travel 35 + miles to this one. Honesty and customer service make all the difference. We purchased our EV from this dealership based on previous interactions with the Sales Associate who we trust because of his honesty and integrity (lots of people can’t or won’t say this about car sales associates). This guy at Master Chevrolet is definitely an exception to the rule….Brandon Pennington is his name. More
Other Employees Tagged: Brandon Pennington , Amber Beers - Service Advisor (5-Stars)
October 10, 2026
They're very organized. It's run like a tight ship. They work very hard to resolve any problem. I've had my car and they're pleasant to deal with It's run like a tight ship. They work very hard to resolve any problem. I've had my car and they're pleasant to deal with More
Other Employees Tagged: Will Parrott, Josh Stowe
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