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Brooke Villarreal
Brooke Villarreal at Glenn Polk Ford

Brooke Villarreal

Service Consultant

Glenn Polk Ford

4320 N I-35
Gainesville, TX 76240

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4 Reviews
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4 Reviews

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4 Reviews of Brooke Villarreal

October 07, 2025

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Helpful, courteous, friendly people taking care of my problems. They called me about the status on my truck, which I thought was helpful. Delivered my truck when the work was finished. More

by Dafish
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Service Time
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Recommend Dealer
Yes
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Oct 07, 2025

Glenn Polk Ford responded

Thank you for sharing this! I’m glad Brooke and the team kept you updated along the way and made sure everything was handled smoothly. Friendly, helpful communication makes all the difference, and it’s great to hear your truck was delivered right on time. We appreciate you choosing us!

September 27, 2025

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They have very friendly staff and quick service anytime I go in for a service appointment. More

by Mhellman
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lori Brown

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Sep 28, 2025

Glenn Polk Ford responded

Thank you for sharing this. Lori and Brooke do a fantastic job making service visits both friendly and quick. We’re glad you’ve had that experience every time you come in, and we’ll be here to keep it that way for you.

September 27, 2025

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Everyone is always friendly and so very helpful. Excellent customer service overall. I always recommend to my friends. More

by jkmonty815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lori Brown, Justin Crisp

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Sep 28, 2025

Glenn Polk Ford responded

Thank you for sharing this! Lori, Justin, and Brooke will be so glad to know their friendliness and helpfulness stood out to you. Excellent customer service is exactly what we strive for, and the fact that you recommend us to your friends means the world. We’re grateful to have your trust and loyalty!

September 26, 2025

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Brooke always gives me the best of service. Very prompt and professional no matter the circumstances and adds a smile to boot. More

by plongoria
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Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 26, 2025

Glenn Polk Ford responded

Thank you, Paul! Brooke will love hearing this. She has a way of delivering top-notch service with professionalism and a smile every time, and we’re blessed to have her on our team. We appreciate your trust and support!

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