Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Brooke Villarreal
Brooke Villarreal at Glenn Polk Ford

Brooke Villarreal

Service Consultant

Glenn Polk Ford

4320 N I-35
Gainesville, TX 76240

Contact Me
not yet
rated
4 Reviews
not yet
rated

4 Reviews

Write a Review

4 Reviews of Brooke Villarreal

October 07, 2025

Dealership Rating
Employee Rating

Helpful, courteous, friendly people taking care of my problems. They called me about the status on my truck, which I thought was helpful. Delivered my truck when the work was finished. More

by Dafish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 07, 2025

Glenn Polk Ford responded

Thank you for sharing this! I’m glad Brooke and the team kept you updated along the way and made sure everything was handled smoothly. Friendly, helpful communication makes all the difference, and it’s great to hear your truck was delivered right on time. We appreciate you choosing us!

September 27, 2025

Dealership Rating
Employee Rating

They have very friendly staff and quick service anytime I go in for a service appointment. More

by Mhellman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lori Brown

Report | Print
Sep 28, 2025

Glenn Polk Ford responded

Thank you for sharing this. Lori and Brooke do a fantastic job making service visits both friendly and quick. We’re glad you’ve had that experience every time you come in, and we’ll be here to keep it that way for you.

September 27, 2025

Dealership Rating
Employee Rating

Everyone is always friendly and so very helpful. Excellent customer service overall. I always recommend to my friends. More

by jkmonty815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lori Brown, Justin Crisp

Report | Print
Sep 28, 2025

Glenn Polk Ford responded

Thank you for sharing this! Lori, Justin, and Brooke will be so glad to know their friendliness and helpfulness stood out to you. Excellent customer service is exactly what we strive for, and the fact that you recommend us to your friends means the world. We’re grateful to have your trust and loyalty!

September 26, 2025

Dealership Rating
Employee Rating

Brooke always gives me the best of service. Very prompt and professional no matter the circumstances and adds a smile to boot. More

by plongoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 26, 2025

Glenn Polk Ford responded

Thank you, Paul! Brooke will love hearing this. She has a way of delivering top-notch service with professionalism and a smile every time, and we’re blessed to have her on our team. We appreciate your trust and support!

Dealership Inventory (227 Vehicles)

new 2025 Ford Explorer car, priced at $41,064
2025 Ford Explorer
new
Vapor Blue Metallic exterior
Automatic
Rear-wheel Drive
$41,064
View Details
new 2025 Ford Bronco car, priced at $48,390
2025 Ford Bronco
new
Shadow Black exterior
Automatic
Four-wheel Drive
$48,390
View Details
used 2023 Ford Bronco car, priced at $41,250
2023 Ford Bronco
used
Cactus Green / Gray exterior
Automatic
Four-wheel Drive
$41,250
View Details
new 2025 Ford Ranger car, priced at $40,705
2025 Ford Ranger
new
Desert Sand exterior
Automatic
Four-wheel Drive
$40,705
View Details
new 2026 Ford F-250 car, priced at $90,772
2026 Ford F-250
new
Avalanche exterior
Automatic
Four-wheel Drive
$90,772
View Details
used 2024 Ram 3500 car, priced at $58,250
2024 Ram 3500
used
Diamond Black exterior
Automatic
Four-wheel Drive
$58,250
View Details
View All Inventory