Brooke Wilde

Every time I go there for service, there’s always a surprise. This time, I was told the transmission flush would be $560 dollars. I get to the shop and they tell me it’s supposed to be $650, I was miss surprise. This time, I was told the transmission flush would be $560 dollars. I get to the shop and they tell me it’s supposed to be $650, I was miss quoted because my sierra truck needs a high performance fluid, haha., but they honored the $560. Then I come to pick up my truck, there’s charges from the tech, so my bill turns out to be almost $800 dollars. When someone asks you what the charge will be for a service, I suggest you tell them what the company AND what the tech charges are. Lastly, there were black oil spots on the hood and windshield of my truck. And my seat covers were bunched up and not reattached after someone clearly took them apart. Your supposed to give cars back better then you received them. My wife’s car gets vacuumed and ran through a car wash. You guys can’t even put things back where you got it. I’ll never bring my truck there again. And I plan on posting this information everywhere. Such xx! More

by MUSTANG3696 Verified Customer Verified Customer

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To expensive, try to lower overall cost, affordability is important to our family. Thank You. important to our family. Thank You. More

by andrewlewisjr164 Verified Customer Verified Customer

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The staff is friendly and I appreciate the courtesy vehicle. Thank you for taking care of the recall. vehicle. Thank you for taking care of the recall. More

by CHARLESMOLLIEN Verified Customer Verified Customer

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I had multiple services done on my vehicle including new tires put on, and they were able to get it all done in a day. Which to me is super impressive because I’ve had other mechanic shops take days to do w tires put on, and they were able to get it all done in a day. Which to me is super impressive because I’ve had other mechanic shops take days to do way simpler jobs. More

by aghast.barge.7k Verified Customer Verified Customer

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Broke my filter casing during my oil change and charged me for a new one. Then made me wait 2 hours for someone to drive to the parts store to get it. My car was newly bought from a dealership, so I'm sure me for a new one. Then made me wait 2 hours for someone to drive to the parts store to get it. My car was newly bought from a dealership, so I'm sure there was nothing wrong with the spring or housing for the filter. This experience frustrated me More

by CALEBN903 Verified Customer Verified Customer

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I appreciate the service provided at Betten Baker Hudsonville. Briana is especially helpful and always has been over the years with quick communication scheduling. Hudsonville. Briana is especially helpful and always has been over the years with quick communication scheduling. More

by lawlessit Verified Customer Verified Customer

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I recently brought my pickup truck to Baker Buick GMC in Hudsonville for service, and I couldn’t be happier with the experience! The team was professional, friendly, and efficient, addressing my needs promp Hudsonville for service, and I couldn’t be happier with the experience! The team was professional, friendly, and efficient, addressing my needs promptly and with great care. Their excellent customer service and expertise made the process smooth and stress-free. I highly recommend Baker Buick GMC in Hudsonville for anyone needing quality automotive service! More

by emmjay32 Verified Customer Verified Customer

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The baker team always does a really good job of getting me in and out and getting everything right the first time me in and out and getting everything right the first time More

by rjbrunink Verified Customer Verified Customer

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They tried hard to get a good glove box from GM but it didn’t work talked to GM myself and the agent told me it isn’t important if it doesn’t looks if it works How this is supposed to be an ultimate tru didn’t work talked to GM myself and the agent told me it isn’t important if it doesn’t looks if it works How this is supposed to be an ultimate truck On the ad of the truck going over the bridge pulling a trailer. It looks good. It’s an ad had a look important not important in my garage they say. More

by Daerts19 Verified Customer Verified Customer

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They met me with polite service. They even drove my car around for me. Thanks you They even drove my car around for me. Thanks you More

by jon Verified Customer Verified Customer

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