Bruce Borrelli | Page 4

They lied that the whole time never even took the car to get cleaned. Try passing it off is being detailed and the peoples personal belongings in there they information their insurance card their house key. get cleaned. Try passing it off is being detailed and the peoples personal belongings in there they information their insurance card their house key. What if we weren’t honest people I’d never get back here never not even for free you’re a bunch of liars. They want to get rid of that car that I forgot to send it. I have to get it cleaned before and then right to our face. More

by sej416 Verified Customer Verified Customer

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Without Chrissy Marks, Deborah and Bruce couldn't do such a great job. Chrissy was EXTREMELY patient with me. She explained all the "bells and whistles" clearly while we out on a test drive. She workec tirel a great job. Chrissy was EXTREMELY patient with me. She explained all the "bells and whistles" clearly while we out on a test drive. She workec tirelessly to help me get the deal closed. I had a great experience at Budd Baer Subaru and have already recommended them to several friends. Keep doing what you're doing the way you're doing it! More

by mscaughell Verified Customer Verified Customer

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Great people to deal with! Have good trade in value on my old car and good is into a good deal on a newer one! Highly recommended! Have good trade in value on my old car and good is into a good deal on a newer one! Highly recommended! More

by cdave9966 Verified Customer Verified Customer

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Well, you sold me a used car that I had to immediately turn around and drop 2000 dollars in to fix. You were aware. One caliper was replaced and your guys "tinkered" with another and "got" it to work. It turn around and drop 2000 dollars in to fix. You were aware. One caliper was replaced and your guys "tinkered" with another and "got" it to work. It did not and failed. It ruined the pads and rotor. I had to replace the caliper, rotor and pads on my front end before I made my first payment. The ACTUAL problem is the master cylinder is bad and so is the booster, those needed replaced. Then, on top of all of that you sold it with snow tires in the middle of the summer. So, add four new tires to a car I just got. As I see it Budd Bear owes me like 3 grand to cover all these "not covered by warranty" repairs. Your only saving grace is you "tried" to be quick about it, but it still took a week to get this done. I showed up to test drive when it was supposed to be ready and it wasn't even ready I had to make a second trip. So, I'd appreciate it if you lost my email and phone number. Never call, email, text, etc me again. You've been warned any further contact is harassment and I will contact my lawyer. I can guarantee I won't ever say your dealership is a good place for used cars. Additionally, if your used cars come out like this your new cars are probably in similar shapes. Remember, what comes around goes around and I hope karma hits you hard. Thanks for selling a broke xxx car who's braking system has almost gotten me KILLED several times. More

by veldain39 Verified Customer Verified Customer

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Everything was very clean and everybody was very polite and helpful. The experience was great. and helpful. The experience was great. More

by daveroyal Verified Customer Verified Customer

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Bruce gets 0 stars. After purchasing a car from his salesman and experiencing issues, Bruce was completely unwilling to talk to us. We called multiple times and went to After purchasing a car from his salesman and experiencing issues, Bruce was completely unwilling to talk to us. We called multiple times and went to VM every time. The receptionist (Angel) even walked to his office and he sent her back with information instead of talking to us. Angel gets 5 stars. Overall we are very dissatisfied with our experience, especially being lied by the sales team. Jamie assured us that the car had nothing wrong with it - the only notes by the service team were for “NA related to shifting because the car is an automatic”. Come to find out that the tires had cupping and were very loud. In case you did not know, cupping is dangerous and while you did replace the tires we will still have to go to another dealer to sort out the underlying issue. More

by ayodejiakinbode19 Verified Customer Verified Customer

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Went above and beyond to make my experience a great one. Would highly recommend the dealership and salesman Rick Adams. Would highly recommend the dealership and salesman Rick Adams. More

by deniselmc2 Verified Customer Verified Customer

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Shawn was very friendly and helpful. We couldn't be happier with the car we bought for our daughter. She loves it! We couldn't be happier with the car we bought for our daughter. She loves it! More

by dobrinski Verified Customer Verified Customer

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My experience got off to a rocky start,but Bruce did his best to make up for the first impression. Jamie was alright at first, but I need to get some scratches removed and I have not heard back from him sin best to make up for the first impression. Jamie was alright at first, but I need to get some scratches removed and I have not heard back from him since Monday. Seems like he got the sale and does not care anymore. I would definetly reccomend your business just a different sales person. More

by chschlem43 Verified Customer Verified Customer

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The Subaru Dealership was impressive, provided excellent customer service, inside of dealership was extremely clean & I couldn’t be more satisfied with my purchase! customer service, inside of dealership was extremely clean & I couldn’t be more satisfied with my purchase! More

by dkmljm181 Verified Customer Verified Customer

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