Bruce DeLoye | Page 12

Well mostly I go see the parts and repair guy even though I haven’t had anything to repair on my car but you guys are very nice out there very accommodating I think that was part of me buying this car out ri I haven’t had anything to repair on my car but you guys are very nice out there very accommodating I think that was part of me buying this car out right because I feel like I know those guys and I know they wouldn’t do me wrong your dealership is good I bought a Cascada from you I loved that car and now I have a little SUV love it thank you very much for your time and your service Loretta Alexander More

by lorie230 Verified Customer Verified Customer

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They have excellent service took my vehichle in for an oil change and they got it done in a timely manner. They also made sure that everything was running smooth and efficiently. oil change and they got it done in a timely manner. They also made sure that everything was running smooth and efficiently. More

by Benjamin Garrett Verified Customer Verified Customer

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Great dealership highly recommended this dealer to friends and family, nice and clean very helpful staff. They work with you to make the deal happen. friends and family, nice and clean very helpful staff. They work with you to make the deal happen. More

by gutierrezs1 Verified Customer Verified Customer

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Very helpful. I am glad I brought my truck to get service here. Great work my truck felt new again. Prices were better than other dealers. here. Great work my truck felt new again. Prices were better than other dealers. More

by Bermudez.sal34 Verified Customer Verified Customer

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Woody was amazing and so helpful. Best car buying experience I ever had. Bruce was just as equally amazing. I’ll be a loyal customer from now on. experience I ever had. Bruce was just as equally amazing. I’ll be a loyal customer from now on. More

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purchased 2019 GMC Truck - A+ experience I recently purchased a new 2019 GMC Truck from Hardin. I give A+ grade to this dealership as a buyer; pretty much the best buying experience I have h I recently purchased a new 2019 GMC Truck from Hardin. I give A+ grade to this dealership as a buyer; pretty much the best buying experience I have had buying a new car. Bruce, John, and the finance person did an excellent job from the moment I walked on the dealers lot, through the entire process. It took me several weeks to finally make my decision on moving forward with the purchase, I was pleasantly given the time to take the time needed; with no pressure, only the insurance they are there to help with I was ready. Highly recommended. More

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Great Experience! From the get go my wife and I were treated professionally and courteously, Everyone went out of their way to determine what we wanted, and then to hel From the get go my wife and I were treated professionally and courteously, Everyone went out of their way to determine what we wanted, and then to help us find the vehicle WE wanted! Very helpful and friendly atmosphere. Both John Morgan and Bruce Deloye were a pleasure to work with. More

by calrep Verified Customer Verified Customer

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RUNA AWAY!!! They are liars and will waste your time RUN AWAY!!! In my dealings with Hardin Buick GMC, I was working with Bruce Deloye. He was extremely non-responsive, and by the end of our interactions RUN AWAY!!! In my dealings with Hardin Buick GMC, I was working with Bruce Deloye. He was extremely non-responsive, and by the end of our interactions had lied to me, misrepresented himself as the sales manager, and sent me a quote for the vehicle $6,000 higher than we had verbally agreed to. When I was told about my financing options, I was told that they would not accept 3rd party checks from lenders other than those they work with directly, meaning they would not accept checks from USAA (my lender), or ENT my credit union. I tried multiple times to speak with the sales manager or even another sales person and was always redirected to Bruce. He wasted my time and my money. Worst experience ever with a car dealer. Hardin Buick GMC, if you are reading this - I've contacted USAA to have you removed from showing up in anyone's future searches with USAA's car buying service. More

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2017 Buick m and m king I didn't like walking in and being told that someone else was wanting to buy the car as we offer too put money down but we ended up with the car but I didn't like walking in and being told that someone else was wanting to buy the car as we offer too put money down but we ended up with the car but it shouldn't have come down that way More

by mking60 Verified Customer Verified Customer

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I just want the money back that it cost me that my car towed I came to your dealership to have a key made for my Buick. I had the car towed in at my expense I went to your counter and I had a key made it was a P I came to your dealership to have a key made for my Buick. I had the car towed in at my expense I went to your counter and I had a key made it was a Pat's key your service advisor took the key and told me that it was going to cost me to have it programmed. I got a call back from you service advisor letting me know that they Mission key was not the same one that came with the car and the key was not going to work and that all the door locks had to be changed and ignition key reprogram de and re exchange for a new one. They were only going to charge me at this point the money for the tech to go online and find the key cut, and the money I spent on the key was no good because the key was wrong cut. I I told the Texas replace all the door locks at back lock and ignition switch was too costly I was surprised by the tech that was only $50 my cost at that time for contacting GM for the key cut, so I came down and picked up the vehicle and had it towed back home. After getting it home I called a locksmith who came out and told me that they in fact those were the original door locks and the xxxxxx ignition switch and in fact he did make a key for it and the keys that I had who are the original door locks and keys at the dealership just didn't know what they were doing and cut the keys wrong he then took his key and place it up against the key that your guy haircut and for me that you guys just cut them too deep and didn't know what they were doing he didn't program the key and I had a new key made for my vehicle that fit the doors and ignition switch post at a cost of $140 so I am now asking to have my money returned to me for the key that I paid for at the desk and the Towing charge all because your text didn't know what he was doing and if you need to see that for sure I'll bring your keys and the new key back and you will see that they are the same cut it's just that your guy did it wrong please let me know when I can pick up my money kind of xxxxxxxx me and put new key locks on my doors replace ignition switch and charging you all that money would have been a rip off! Thank God there's some honest people out there so I had to have the car towed down and the car towed back and a key made that I need to be introvert greber score for your mistake let me know as soon as possible I'm not going to let it slide that was a scam by your dealership I'll post this if you need to More

by Paul Corrigan unhappy very unhappy customer Verified Customer Verified Customer

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