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Bend Honda

Bend, OR

4.8
674 Reviews
Call Dealership (541) 797-2054
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2225 NE Hwy 20

Bend, OR

97701

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674 Reviews of Bend Honda

March 26, 2026

Overall good customer service! Very helpful and informative. Appreciate their going the extra mile to assist. More

by Kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Clark, Rory Blumenschein
Report | Print
March 26, 2026

Service Department is great! Definitely will continue to use them. They are extremely responsive and offer great communication. More

by rvlaponzina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Clark
Report | Print
March 25, 2026

Bend Honda has always treated me fairly. They have always gone the extra mile for me. More

by lynnhawes33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alisia , Ty Clark
Report | Print
Mar 25, 2026 -

Bend Honda responded

Thank you so much for the kind feedback, Lynn. We love having you as a Bend Honda customer and look forward to working with you for years to come. Enjoy your day!

March 23, 2026

Lithia Honda has always serviced our vehicles. Always on top of any issue or concern & always take care of our vehicle needs. More

by zimme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Shuster
Report | Print
Mar 24, 2026 -

Bend Honda responded

Thank you for choosing Bend Honda and sharing your feedback! We're always here to address your needs and ensure your vehicle is in top shape. See you next time!

March 21, 2026

Bend Honda did not honor the warranty. I followed their rules and had everything submitted before the end of the warranty. They said, "no goodwill" when I followed up to see the status bec More

by Goffrob
Service Communication
Recommend Dealer
No
Employees Worked With
Rory Blumenschein, Christopher Papciak
Report | Print
Mar 23, 2026 -

Bend Honda responded

Hi Robert, Thank you for taking the time to share your experience. I understand how frustrating this situation has been, especially when you felt you had completed everything requested before the warranty expiration. After thoroughly reviewing your case and escalating it through all available channels, including Honda America, we were informed that the warranty coverage was not considered valid based on the warranty date. Honda America has confirmed they are unable to participate further, and this decision is final from a manufacturer's standpoint. As the warranty determination is made by Honda, Bend Honda is not able to assume liability for warranty-related paint repairs once coverage has expired. We regret that this outcome was disappointing and understand how the lack of timely communication contributed to your frustration. While we are bound by the manufacturer’s warranty guidelines, your feedback has been shared internally to help improve communication moving forward. Thank you again for bringing this to our attention. Sincerely, Benjamin Thornton Service Manager bthornton@lithia.com

March 21, 2026

Bend Honda has always treated me with fairly. I have no complaints with my service More

by lynnhawes33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alisia
Report | Print
Mar 23, 2026 -

Bend Honda responded

Hi Lynn, Thank you for placing your trust in our Bend Honda service team! We're thrilled to have provided you with 5-star service and look forward to assisting you again in the future!

March 18, 2026

Tyler at Benton of service has always taken care of my service needs since 2013 with a smile, a great attitude, and most of all perfect service. Thank you, Bend Honda and Tyler.. More

by ihatepw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Clark
Report | Print
Mar 19, 2026 -

Bend Honda responded

We're proud to read this feedback! Thank you for sharing your comments about Tyler, too. We'll see you next time, here at Bend Honda! Safe travels.

March 17, 2026

The service department is professional, courteous, friendly and thorough - from the check in process to the text video of service done, as well as pick up and payment. Thank you! More

by Mgs092477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Clark
Report | Print
Mar 18, 2026 -

Bend Honda responded

Thank you for sharing your feedback about our service department! We truly appreciate your business and hope to see you again at Bend Honda. Take care!

March 17, 2026

Always friendly, the service is great and they always keep me up to date on service as it's being done. More

by liddiebit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Clark, Rory Blumenschein, Christopher Papciak, Joel Shuster
Report | Print
Mar 18, 2026 -

Bend Honda responded

We're delighted to hear you feel well-informed and valued throughout your visits. Thanks for choosing Bend Honda!

March 17, 2026

We have been very pleased with Bend Honda, from the purchase experience to the service department. More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Papciak
Report | Print
Mar 17, 2026 -

Bend Honda responded

Hi Elizabeth, We're thrilled to hear your customer service experiences at Bend Honda have been enjoyable. Thank you for being a Honda customer!

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