Bryan Deguzman | Page 12

This was a situation where management awareness kept me with Heritage. I had one salesman who did not meet expectations and did not have adequate knowledge of the car he was trying to sell me. I reached with Heritage. I had one salesman who did not meet expectations and did not have adequate knowledge of the car he was trying to sell me. I reached out to Brian, who hooked us up with Kristyn. She worked with us and got us into the car that was perfect for us. This was my third car with Heritage (previous two with Freedom). Our business would not still be here without Brian D and now Kristyn. Thanks to you both! More

Report | Print

Great experience. Drove 14 hours each way just to work with this outstanding, professional dealership. Ask for Billi when you go, she will go above and beyond. This is coming from an old sales manager in with this outstanding, professional dealership. Ask for Billi when you go, she will go above and beyond. This is coming from an old sales manager in the car business, so I was expecting all the tricks....they used none. Straight up front. More

Report | Print

Salesperson was very knowledgeable and took time to explain the vehicle. To time consuming waiting for special people. Exp. Sales Manager, Finance Manager. Total time: 3 hr. 45 minutes Hard to recogn explain the vehicle. To time consuming waiting for special people. Exp. Sales Manager, Finance Manager. Total time: 3 hr. 45 minutes Hard to recognize photos due to masks. More

Report | Print

Ryan and the staff were great to work with. They gave us a great price on a 2020 Highlander Platinum. They were friendly and professional. a great price on a 2020 Highlander Platinum. They were friendly and professional. More

Report | Print

Awesome and stress free experience. Alex was very helpful and made my experience wonderful. Not only did Alex get me in the car I wanted he also helped me SAVE BIG on insurance. Thanks to Bryan who wrapped i and made my experience wonderful. Not only did Alex get me in the car I wanted he also helped me SAVE BIG on insurance. Thanks to Bryan who wrapped it all up in the end. Very informative and you eased my mind during that process. Best experience ever.!!!!! More

Report | Print

I presented the same deal to 4 different Toyota Dealers. The cars were the same configuration and same amount down. Heritage was the highest price for a lease out of the four dealers. Manager Deguzman and s The cars were the same configuration and same amount down. Heritage was the highest price for a lease out of the four dealers. Manager Deguzman and salesman Drawbaugh were both courteous and followed up. No problem there. Just the price. I do not want anymore follow up. I bought an older car to keep me busy and I'll wait 'till spring to decide. More

Report | Print

Bill Herb and team were awesome it was the best buying experience ever. definitely worth the 3 hr round trip ride to pick up the car experience ever. definitely worth the 3 hr round trip ride to pick up the car More

Report | Print

We were very pleased with our experience at Heritage Harrisburg. We have an extremely high risk family member, and so we were nervous about buying a car during this time. However, the dealership was gre Harrisburg. We have an extremely high risk family member, and so we were nervous about buying a car during this time. However, the dealership was great with COVID precautions. Ryan Thomas went above and beyond for us, and we can't thank her enough! We also had a great experience with Phil Stillman as well as other members with the sales and financial staff. Thank you everyone! More

Report | Print

We had an excellent experience at Heritage. Kristyn worked hard to find the right car for us, and was very pleasant and organized to work with. Other staff was equally helpful throughout the buying pr worked hard to find the right car for us, and was very pleasant and organized to work with. Other staff was equally helpful throughout the buying process. More

Report | Print

I was tossed around at first and not at all happy but then got to Ryan Thomas. Fantastic experience! Love my new car and HeritageToyota! then got to Ryan Thomas. Fantastic experience! Love my new car and HeritageToyota! More

Report | Print