Bryan Escott
Bryan Escott at Ken Ganley Subaru Bedford

Bryan Escott

Sales Manager

Ken Ganley Subaru Bedford

123 Broadway Ave
Bedford, OH 44146

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96 Reviews
not yet
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96 Reviews

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96 Reviews of Bryan Escott

April 10, 2025

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Employee Rating

I had a terrible experience with the Subaru service department. Their department did not communicate with me, didn't ask for consent before doing work on my vehicle and was unable to provide me any inf More

by KN85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tim Nadvit , Constantine

October 18, 2023

Dealership Rating
Employee Rating

Surprised my wife with a new Ascent for our anniversary. Paul and Brian were amazing. They made it so easy to lease my new car. The car was ready to go when I got there and everything went smooth as could b More

by John A.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Mezzacapo

Oct 19, 2023

Ken Ganley Subaru Bedford responded

What a great surprise! We're so happy you had an amazing experience, and we look forward to helping you again in the future. Please feel free to reach out with any questions!

April 03, 2023

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Employee Rating

Everyone was excellent to work with especially James the salesman I dealt with! Every person was kind, polite, and there was no sense of anyone being "pushy" about anyrhing. I would highly recommend the dea More

by Shannon P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Drake

Apr 05, 2023

Ken Ganley Subaru Bedford responded

Hi Shannon, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 28, 2022

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Employee Rating

Mike Bryson and the team at Subaru are amazing! Mike makes the car buying experience fun and enjoyable. He had went above and beyond, and I would absolutely recommend Mike Bryson! More

by BT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Bryson

Mar 31, 2022

Ken Ganley Subaru Bedford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 11, 2021

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Employee Rating

Mike Bryson was great! Knowledgeable, friendly, and very patient. He made buying a car a fun and easy experience. i wld recommend highly to friends and family! More

by laurelmhart
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Bryson , Adel Yahya

Nov 14, 2021

Ken Ganley Subaru Bedford responded

Hi, thanks for your praise and kind comments about Mike. Thanks again for the recommendation, and have an amazing day!

August 28, 2021

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Employee Rating

Mike Bryson is hands down the best sales associate I’ve ever worked with. He knows Subaru and is sincerely committed to a positive customer experience. More

by Sheli Amato
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Bryson , Jeffrey Rosen

Sep 24, 2021

Ken Ganley Subaru Bedford responded

Sheli, Thank you so much for your business and taking the time to leave a review for Mike. We are so happy to hear about your extraordinary experience and love to hear that Mike found you the perfect vehicle and made the whole process enjoyable.

January 04, 2021

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Employee Rating

After seeing a listing on cars.com I got to the dealership to find the listing was $5k more and they wouldn't honor the internet price More

by genebean
Customer Service
Friendliness
Price
Recommend Dealer
No
Oct 28, 2021

Ken Ganley Subaru Bedford responded

We are sorry to hear about this lack of communication and appreciate you bringing this to our attention.

December 23, 2020

Dealership Rating
Employee Rating

Mike was so informative and attentive to our needs! He helped us purchase 2 new outbacks after a tough situation we were in. Amazing staff and dealership!! Definitely will refer friends and family. Jona More

by cbaskie227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Bryson

Dec 29, 2020

Ken Ganley Subaru Bedford responded

Jonathan and Carey, Congratulations on your 2 new Subarus! Thank you for telling us how your experience went with Mike and our team. We're glad you are satisfied. If you need anything please be sure to give us a call.

December 23, 2020

Dealership Rating

My first Subaru. Gary was extremely thorough in explaining the features and showing the Outback. Everyone involved - management, finance, etc. was very friendly and customer focused. More

by MJGASS1
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: GARY AXELBAND

Dec 29, 2020

Ken Ganley Subaru Bedford responded

Congratulations on your new Subaru! Thank you for allowing Gary and our team assist you with your purchase.

December 20, 2020

Dealership Rating

Representative Gary is great. He is a nice and honest guy. I bought my last Subaru from him. There is a reason I went back to him this time. But the person who did the financial deal can be better. He wr More

by YUEBINGLI2003
Recommend Dealer
Yes

Other Employees Tagged: GARY AXELBAND

Dec 21, 2020

Ken Ganley Subaru Bedford responded

Thank you for the positive feedback! We apologize for the inconvenience we caused!

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