Bryan Flores

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you so much for taking the time to share such a detailed and thoughtful review. We are thrilled to hear that Bryan made such a strong impression with his honesty, friendliness, and willingness to go the extra mile, and that his bilingual support added even more value to your experience. It is also great to know that our finance manager and the rest of the leadership team took good care of you along the way. We appreciate your feedback on the amenities and the overall time involved in the process, and we are glad the cleanliness, coffee, inventory selection, and communication helped make the visit worthwhile. Everyone at Covert CDJR Bee Cave is truly grateful that you choose to make the drive to see us, and we look forward to continuing to be your preferred dealership when it is time for your next vehicle.

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for sharing your experience! We’re thrilled to hear that Bryan provided such efficient and exceptional service, getting you in and out in just 90 minutes. At Covert CDJR Bee Cave, we always go the extra mile—literally! Delivering your vehicle to your office is just one way we strive to make the car-buying process as convenient as possible. We truly appreciate your business and your kind words. If you ever need anything, don’t hesitate to reach out. Enjoy your new vehicle!

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your glowing feedback! We’re thrilled to hear that Bryan provided phenomenal service, making your car-buying experience quick, easy, and fair. It’s also wonderful to know that our team at Covert CDJR Bee Cave continues to exceed your expectations. Your loyalty means the world to us, and we’re honored to have helped you with your fourth vehicle! If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to assisting you again in the future.

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you so much, Hector, for sharing your experience! We’re thrilled to hear that Sarah Vaughan provided exceptional assistance during your car search at Covert CDJR Bee Cave. It’s our goal to make the car-buying process as smooth and enjoyable as possible, and we’re so glad we could help you get back on the road. Your recommendation means the world to us, and we truly appreciate your trust in our team. If there’s anything more we can do for you, don’t hesitate to reach out. Thank you for choosing Covert CDJR Bee Cave, and happy driving!

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Jon, Thank you for your fantastic review! We’re so glad to hear that you had a great experience at Covert CDJR Bee Cave and that Kody was able to find you exactly what you needed in such a timely manner. We appreciate your trust in us and look forward to assisting you again in the future! Enjoy your new vehicle!

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Michael, Thank you for sharing your concerns. We're sorry to hear about your experience and understand your frustration regarding the promises made and the financial aspects of your purchase. It’s important to us that our customers feel informed and satisfied with their decisions. We take your feedback seriously and would appreciate the opportunity to discuss these issues further. Please feel free to reach out directly so we can work towards a resolution. Thank you for bringing this to our attention.

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your positive review! We’re delighted to hear that Bryan provided helpful and kind service at Covert CDJR Bee Cave. It’s great to know that he answered all your questions, was patient, and thoroughly explained the differences between the Jeep types and their controls. Your satisfaction is our priority, and we’re glad Bryan could make your experience a positive one. If you have any more questions or need further assistance, please feel free to reach out. We look forward to seeing you again!

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for sharing your feedback. While we’re glad to hear you were satisfied with the dealership and our inventory, we’re sorry to learn that your experience with the salesperson didn’t meet your expectations. We strive to provide excellent service to all our customers, and it’s disappointing that we missed the mark in this instance. We appreciate your input and will use it to improve our service. If you’d like to discuss this further or if there’s anything we can do to assist you, please feel free to reach out.