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Bryan Gacayan
Bryan Gacayan | Page 21
Professional BMW Service Advisor
BMW of Palm Springs
3737 East Palm Canyon Dr
Palm Springs, CA 92264
210 Reviews
With 13 years of experience in the automotive industry, Bryan brings a wealth of expertise to his role at BMW of Palm Springs, where he has dedicated eight years of service. Committed to providing exceptional customer service, Bryan takes great pleasure in interacting with clients and ensuring their satisfaction. Outside of work, he treasures moments spent with his wife and two beautiful children, embracing life's adventures together.
Read moreDealership Experience
10 yrs, 1 mo
Industry Experience
18 yrs, 10 mos
Languages Spoken
English
Tagalog
210 Reviews
Write a Review
210 Reviews of Bryan Gacayan
September 24, 2018
Airbag recall Amazing service , extreamly polite and couldn’t wait to make sure I was taken care of..... truely outstanding Customer appreciation. The porter who a Amazing service , extreamly polite and couldn’t wait to make sure I was taken care of..... truely outstanding Customer appreciation. The porter who assisted was very very polite , Bryan took care of everything faster than I could have anticipated. Amazing More
by Monaco15
Other Employees Tagged: Veneisha Foster
September 15, 2018
Best service ever, great advisors! PS bmw has a fantastic service staff,very efficient and a pleasure to deal with, they really care about you. You can always count on quick help from PS bmw has a fantastic service staff,very efficient and a pleasure to deal with, they really care about you. You can always count on quick help from them. More
by Turbo Guy
Other Employees Tagged: Stan Sterling
August 31, 2018
BMW service Excellent and very professional service provided by Bryan Came in under quoted price. Met the 2 hour service time as promised. Recommend an excellen Excellent and very professional service provided by Bryan Came in under quoted price. Met the 2 hour service time as promised. Recommend an excellent breakfast restaurant. More
by Mbarr220
August 10, 2018
The best of the best Michael Pope is not only the best salesman I have ever encountered his caring attitude last far beyond your purchase. Brian in Service was wonderful Michael Pope is not only the best salesman I have ever encountered his caring attitude last far beyond your purchase. Brian in Service was wonderful More
by Prsandbar
Other Employees Tagged: Michael Pope
July 24, 2018
Customer service Just bought a used 2007 750I and needed to get a recall issue with the door fixed. Bryan was super cool told me not to worry it would get fixed and th Just bought a used 2007 750I and needed to get a recall issue with the door fixed. Bryan was super cool told me not to worry it would get fixed and they would check the serving and update computer system for free. Was ready next day and Bryan even stayed after closing to meet me so I can pick my car up. Great Customer Service. More
by Kaveo78
July 23, 2018
Negotiator Extraordinaire Phil was amazing! I felt like he was on my side the entire time. He customer service was top notch, I literally came in to BMW on a whim after taking Phil was amazing! I felt like he was on my side the entire time. He customer service was top notch, I literally came in to BMW on a whim after taking about getting a car over lunch with my family. I left the lot knowing that I'd be driving a car within the week. After a few days of negotiation and extremely helpful insight on what to look for in the right car, we were able to work out an great deal. I felt like he was on my side the entire time and I would highly recommend him to anyone looking at getting a BMW. More
by abalanay
Other Employees Tagged: Philip Meyer
July 18, 2018
Route service Very good.and thorough. Bryan was on time and took care of every service item needed. All service was completed within the day and very much to my Very good.and thorough. Bryan was on time and took care of every service item needed. All service was completed within the day and very much to my satisfaction. More
by Conrad
April 11, 2018
X1 service Prompt service appointment that was accomplished in a professional manner. Requested loan vehicle was available and delivered as requested. Bryan Prompt service appointment that was accomplished in a professional manner. Requested loan vehicle was available and delivered as requested. Bryan Gacayan was friendly, helpful and professional throughout this service appointment More
by Michael
March 24, 2018
.review of service They assessed my issue, made my appointment, were ready for me when I arrived and relived my issue promptly and satisfactorily. Giving me a loaner car They assessed my issue, made my appointment, were ready for me when I arrived and relived my issue promptly and satisfactorily. Giving me a loaner car was emphatic made the transaction work well for me. More
by Trainermartin
January 27, 2018
Professional, knowledgeable, courteous. Great group of people to work with. Besides their knowledge, and professionalism, they kept their word and performed exactly as they said they would. Great group of people to work with. Besides their knowledge, and professionalism, they kept their word and performed exactly as they said they would. Top notch group. More
by bmw4me
Other Employees Tagged: Ken Miller, Vince- Mechanic Foreman Great guy, extremely knowledgeable and very patient with me..
