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Bryan Guidry
Bryan Guidry at Norm Reeves Mazda

Bryan Guidry

Service Advisor

Norm Reeves Mazda

1840 E Airport Freeway
Irving, TX 75062

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5.0
35 Reviews
5.0

35 Reviews

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35 Reviews of Bryan Guidry

October 27, 2025

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Employee Rating

answered all my questions. Explained all the repair & check points that the vehicle needed. Awesome & will recommenced all my family & friends. More

by JAMES.STORM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon

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Oct 27, 2025

Norm Reeves Mazda responded

A 5-star review like this makes our day! Our service department is dedicated to helping drivers stay on the road safely and confidently. Please reach out anytime if we can assist you with anything else.

October 24, 2025

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Great service and they were extremely clear of my car needs and offer services to correct new issues concerning my vehicle. Love the cute card left in the vehicle and love the fresh wash services given. More

by dacrese
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 27, 2025

Norm Reeves Mazda responded

Your 5-star feedback made our day! It’s wonderful to know that our team provided the top-notch service you deserve. We can’t wait to welcome you back next time!

October 18, 2025

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Professional. Courteous. Thorough. Knowledgeable. Honest. Great customer service. Making car repair a little less painful. More

by aletamphelps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Lyndsay Dooley

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Oct 20, 2025

Norm Reeves Mazda responded

Thanks for the kind words and fantastic rating! Our team loves keeping your vehicle in top shape. Come back anytime for expert care and friendly service!

October 14, 2025

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They are always courteous, efficient and knowledgeable and fast.. detailing group is great also🥰🥰🥰always enjoy my visits!!! More

by Bryang340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Lyndsay Dooley, Yvette Soto , Joshua Lymer

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Oct 15, 2025

Norm Reeves Mazda responded

Step right up! Your trips to the dealership are a whirlwind of courteous service, fast attention, and sparkling detail work. We love seeing you enjoy the ride every time and can’t wait to make your next visit another festive experience.

September 29, 2025

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I’ve been getting my car serviced at this location for a few years now and I’m always pleased with the customer service and service on my car. Everyone is always pleasant! More

by Timarea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angela Engel, Salvador Torres

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Sep 30, 2025

Norm Reeves Mazda responded

From one service visit to the next, it’s always great to see a familiar friend. We love keeping your car and your spirits in top shape. Thanks for trusting us at Norm Reeves Mazda, and please swing by anytime.

September 20, 2025

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The dealership is a clean environment. Nice customer service and friendly. A little bit slow More

by jcharrington1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 22, 2025

Norm Reeves Mazda responded

Thanks for noticing our clean digs and friendly team! We work hard on both! We hear you on the speed, and we’ll keep looking for ways to trim the pit stop time. Can’t wait to see you again for a smoother lap.

September 03, 2025

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Very cool staff They guide you through the maintenance stuff very politely. Highly recommend this service center More

by szaidi
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon

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Sep 04, 2025

Norm Reeves Mazda responded

Think of the service center as a small ensemble where each team member hits the right note: polite introductions, clear explanations, and coordinated moves that keep the day flowing. We love that the rhythm made the maintenance feel approachable and even a little neat. Appreciate you recommending us.

August 28, 2025

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Great service department! Everyone is friendly and helpful! Salvador took great care of me and kept my up to date on the progress of the service. More

by john.zerger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Salvador Torres, Lyndsay Dooley, Yvette Soto, Salina Torres

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Aug 29, 2025

Norm Reeves Mazda responded

Thank you for the kind words, John. We pride ourselves on five-star hospitality. Salvador will be thrilled to hear you felt cared for and kept in the loop from check-in to pick-up. We look forward to your next stay with us.

August 27, 2025

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Employee Rating

Great service the staf is very professional and really knows what they are doing the sale people too More

by francisco.velazco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Salvador Torres, Lyndsay Dooley, Yvette Soto, Salina Torres

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Aug 28, 2025

Norm Reeves Mazda responded

Our service crew and sales squad try to work like a pair of workshop wizards. They may not have magic wands, but we think they have magical skills! Hearing you felt they really know what they’re doing means they did their jobs right. If you spot something else we can help with, flag us down, and we'll make something happen. Thank you, Francisco!

August 23, 2025

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Employee Rating

Service was incredibly quick, they provided me with timely updates throughout the process and also cleaned my vehicle free of charge! More

by Jonathan Treminio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Salvador Torres, Lyndsay Dooley, Yvette Soto, Salina Torres

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Aug 25, 2025

Norm Reeves Mazda responded

Thanks so much, Jonathan. We love hearing that the process was timely and that the free detail put the cherry on top. If you need anything between visits, just give us a shout.

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