Bryan Guidry
Bryan Guidry at Norm Reeves Mazda

Bryan Guidry

Service Advisor

Norm Reeves Mazda

1840 E Airport Freeway
Irving, TX 75062

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5.0
32 Reviews
5.0

32 Reviews

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32 Reviews of Bryan Guidry

September 29, 2025

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Employee Rating

I’ve been getting my car serviced at this location for a few years now and I’m always pleased with the customer service and service on my car. Everyone is always pleasant! More

by Timarea
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Angela Engel, Salvador Torres

Sep 30, 2025

Norm Reeves Mazda responded

From one service visit to the next, it’s always great to see a familiar friend. We love keeping your car and your spirits in top shape. Thanks for trusting us at Norm Reeves Mazda, and please swing by anytime.

September 20, 2025

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The dealership is a clean environment. Nice customer service and friendly. A little bit slow More

by jcharrington1
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Recommend Dealer
Yes
Sep 22, 2025

Norm Reeves Mazda responded

Thanks for noticing our clean digs and friendly team! We work hard on both! We hear you on the speed, and we’ll keep looking for ways to trim the pit stop time. Can’t wait to see you again for a smoother lap.

September 12, 2025

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Very professional personnel always get a solution and great service also the sales department is awesome More

by francisco.velazco
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Recommend Dealer
Yes
Sep 12, 2025

Norm Reeves Mazda responded

Cue the spotlight! Our sales team and service pros appreciate being called out for their steady, professional work. Thanks for noticing. We’ll keep putting our best faces forward.

September 03, 2025

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Very cool staff They guide you through the maintenance stuff very politely. Highly recommend this service center More

by szaidi
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Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon

Sep 04, 2025

Norm Reeves Mazda responded

Think of the service center as a small ensemble where each team member hits the right note: polite introductions, clear explanations, and coordinated moves that keep the day flowing. We love that the rhythm made the maintenance feel approachable and even a little neat. Appreciate you recommending us.

August 28, 2025

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Great service department! Everyone is friendly and helpful! Salvador took great care of me and kept my up to date on the progress of the service. More

by john.zerger
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Recommend Dealer
Yes
Aug 29, 2025

Norm Reeves Mazda responded

Thank you for the kind words, John. We pride ourselves on five-star hospitality. Salvador will be thrilled to hear you felt cared for and kept in the loop from check-in to pick-up. We look forward to your next stay with us.

August 27, 2025

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Great service the staf is very professional and really knows what they are doing the sale people too More

by francisco.velazco
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Recommend Dealer
Yes
Aug 28, 2025

Norm Reeves Mazda responded

Our service crew and sales squad try to work like a pair of workshop wizards. They may not have magic wands, but we think they have magical skills! Hearing you felt they really know what they’re doing means they did their jobs right. If you spot something else we can help with, flag us down, and we'll make something happen. Thank you, Francisco!

August 23, 2025

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Service was incredibly quick, they provided me with timely updates throughout the process and also cleaned my vehicle free of charge! More

by Jonathan Treminio
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Recommend Dealer
Yes
Aug 25, 2025

Norm Reeves Mazda responded

Thanks so much, Jonathan. We love hearing that the process was timely and that the free detail put the cherry on top. If you need anything between visits, just give us a shout.

August 21, 2025

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When picking up the car, the process was efficient. Bryan, answered all questions, and ensured satisfaction. The service department followed up a few days later to confirm everything was working correc More

by j.s.caldwell0819
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Recommend Dealer
Yes
Aug 22, 2025

Norm Reeves Mazda responded

Thanks for sharing this, and for giving Bryan and our service team a shout-out! We love making the car-care experience fit together as neatly as a finished puzzle: efficient pickup, clear answers, and thoughtful follow-up. It’s great to know every piece clicked into place for you.

August 07, 2025

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My service was prompt and the service center staff were very helpful. I will be going back. More

by ekwa07cha
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Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon

Aug 08, 2025

Norm Reeves Mazda responded

Thanks so much for the shout-out! We love hearing that our service team made your visit quick and helpful. Keeping you on the road with prompt care is exactly what we aim for, and we’ll be ready with the same fast, friendly service next time you need us.

August 05, 2025

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Friendly, efficient, and very helpful. Everyone was very knowledgeable in their positions. I was in and out in a jiffy. More

by c.king0
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Recommend Dealer
Yes
Aug 06, 2025

Norm Reeves Mazda responded

This is wonderful to hear! Friendly faces, expert help, and low wait times are our specialty. See you again for another lightning-fast service!

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