They were Very professional, diligent and polite.
They are open to answering our questions and concerns.
They are open to answering our questions and concerns.
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by MORALES215
Verified Customer
Verified Customer
Dec 07, 2023 -
Deland Kia responded
Thank you for your kind words! We're delighted to hear about your positive experience with our team. If you have any more questions or concerns in the future, feel free to reach out. Safe travels!
Appointment scheduling call rep.
very courteous an accommodating. upon arrival on scheduled appointment date, service rep, Krystal Gonzalez, immediately gave me attention and address
very courteous an accommodating. upon arrival on scheduled appointment date, service rep, Krystal Gonzalez, immediately gave me attention and addressed my needs. Waiting time was acceptable being that I arrived 45 minutes ahead of time to appointment. Written service and detailed work done given to me at checkout. I also recommend Bree Baldwin because even thou she was not my rep, she attended to my inquiry when asked without hesitation to my satisfaction,
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by chubi2000
Verified Customer
Verified Customer
Service Price Transparency
Dec 05, 2023 -
Deland Kia responded
Thank you for sharing your positive experience with our team, especially highlighting Krystal Gonzalez and Bree Baldwin. We're thrilled to hear that our staff provided excellent service and addressed your needs promptly. We appreciate your recommendation and look forward to serving you again in the future.
Dec 05, 2023 -
chubi2000 responded
I am happy to see ladies as rep. in the service area. It's is greatly welcome and appreciated.
Service was awesome and sales person was great!
The financial lady was totally awesome! Quick and easy process…
The financial lady was totally awesome! Quick and easy process…
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by DEVONSCOTT18
Verified Customer
Verified Customer
Other Employees Tagged:
Alexandra Gomez
Oct 18, 2023 -
Deland Kia responded
Thank you for sharing your positive experience with both our service and sales teams. We're delighted to hear that you found the process quick and easy. If you ever have more automotive needs or questions, don't hesitate to reach out. Safe driving!
It was very easy to get there I didn't have to wait long
they took care of me right away
they took care of me right away
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by PERRYWOOD1954
Verified Customer
Verified Customer
Other Employees Tagged:
Moen Almasri,
Roberto Casanova
, Daniel Aviles, Enzo Boccarossa, Michael Elder, Michael Frith, Michael Fusco, Alexandra Gomez, Robert Heredia
Oct 18, 2023 -
Deland Kia responded
We appreciate your feedback and are pleased to hear that your visit to our dealership was convenient and efficient. Providing prompt service is important to us, and we're here to assist you whenever you need. Thank you for choosing our dealership, and we look forward to serving you in the future!
Y’all where absolutely the best work was done quickly and
care was handled with great care
care was handled with great care
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by KALEYSTEARNS24
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Moen Almasri,
Roberto Casanova
, Daniel Aviles, Enzo Boccarossa, Michael Elder, Michael Frith, Michael Fusco, Alexandra Gomez, Robert Heredia
Oct 05, 2023 -
Deland Kia responded
We're thrilled to hear that you had the best experience with us and that the work was done quickly and with great care. Your satisfaction is our top priority, and we're here to provide exceptional service whenever you need it.
Excellent service from our salesmen Bryan and Dave.
The final price was exactly as we agreed over the phone/email. They did not try and renegotiate anything after we arrived to pick up the vehicle. A
The final price was exactly as we agreed over the phone/email. They did not try and renegotiate anything after we arrived to pick up the vehicle. Alexandra was also great in the Business Office
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by Johncbfl
Verified Customer
Verified Customer
Other Employees Tagged:
Alexandra Gomez, Dave Rabias
Oct 04, 2023 -
Deland Kia responded
Thank you for sharing your positive experience with us! We're thrilled to hear that Bryan, Dave, and Alexandra provided you with excellent service and that the final price matched your agreement. Transparency and professionalism are essential to us, and we appreciate your feedback.
Mr. Hutchinson gave us a price on the phone, which was
sticker when we came in to close, the price was higher ! The sticker was conveniently found in the glove box when we got home ! On labor day, I came
sticker when we came in to close, the price was higher ! The sticker was conveniently found in the glove box when we got home ! On labor day, I came & met with Mr. Sciara who said I must have gotten the price on line ! Sound's to me he's calling me a liar ! He couldn't wait to get rid of me ! I will never step into this dishonest dealer again will tell every one I know not to do buy a car there !!!
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by biga0
Sep 20, 2023 -
Deland Kia responded
We're sorry to hear that you had a negative experience working with our team. We strive for transparency and we apologize for any confusion you experienced. When it is convenient please contact our general manager, John Carlin, at 386-734-7800
The oil change was great and the timely service, the one
thing I did notice is that they did not top off the engine coolant or the washer fluid, which I found kind of odd. Other than that I was satisfied.
thing I did notice is that they did not top off the engine coolant or the washer fluid, which I found kind of odd. Other than that I was satisfied.
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by reasonhov
Verified Customer
Verified Customer
Service Price Transparency
Sep 20, 2023 -
Deland Kia responded
We appreciate your feedback and are glad to hear that you were satisfied with the oil change and timely service. We apologize for not topping off the engine coolant or washer fluid, and we'll ensure that this oversight is addressed to provide a more comprehensive service in the future.
No hassle, did not spend the entire day to buy a vehicle
had an awesome salesman by the name of Bryan Hutchinson, out of 75 to 100 cars I’ve purchased in my life, smoothest and easiest totally amazing. This
had an awesome salesman by the name of Bryan Hutchinson, out of 75 to 100 cars I’ve purchased in my life, smoothest and easiest totally amazing. This all happened after being exploited and robbed of cash by another dealer in town. I would definitely recommend Deland Kia
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by Zkcash
Verified Customer
Verified Customer
Sep 13, 2023 -
Deland Kia responded
We're thrilled to hear about your hassle-free and smooth car buying experience with Bryan Hutchinson at Deland Kia! Thank you for your recommendation, and we're glad we could provide you with a positive and stress-free experience after a challenging situation elsewhere. Enjoy your new vehicle, and if you ever need further assistance, don't hesitate to reach out.
This dealership was very helpful and personable.
They explained everything thoroughly, walked us through each step, and did not exclude any details.
They explained everything thoroughly, walked us through each step, and did not exclude any details.
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by SANTANAISABELLA
Verified Customer
Verified Customer
Sep 07, 2023 -
Deland Kia responded
Thank you for your kind words! We're delighted to hear that you found our dealership helpful, personable, and thorough in explaining every step. Your satisfaction is our priority, and we look forward to serving you again in the future.