Bryan Lawrence

I had an excellent experience at lexus. From the moment I walked in, the staff was welcoming, knowledgeable, and genuinely interested in helping me find the right vehicle. My sales consultan From the moment I walked in, the staff was welcoming, knowledgeable, and genuinely interested in helping me find the right vehicle. My sales consultant was patient, informative, and never made me feel pressured. They took the time to explain all the features and options available, and I felt confident throughout the entire process. The dealership was clean, organized, and offered a relaxed atmosphere. Financing was straightforward and transparent, and the team worked hard to get me a great deal. I truly felt like a valued customer. I highly recommend this Lexus dealership to anyone looking for high-quality service and a luxury buying experience. I’ll definitely be returning for future purchases and service needs. Five stars all around! More

by nuttlebrandon1984 Verified Customer Verified Customer

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Car was not washed after an oil change. They said they had washed it and it was not. The representative that helped me did a great job. They said they had washed it and it was not. The representative that helped me did a great job. More

by cruzvianney89 Verified Customer Verified Customer

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Great dealership, excellent service . We stay with Lexus. A great car and great service. What more can u ask for??!! We stay with Lexus. A great car and great service. What more can u ask for??!! More

by FILLMORERENTALS126 Verified Customer Verified Customer

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Terrible customer experience. lack of follow up and communication Will never purchase a vehicle from here again lack of follow up and communication Will never purchase a vehicle from here again More

by 10on10finest Verified Customer Verified Customer

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Celeste and her team are amazing! ! They takes care all your needs! Thanks Lexus of Oxnard!! ! They takes care all your needs! Thanks Lexus of Oxnard!! More

by Juwleez Verified Customer Verified Customer

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Incredibly knowledgeable, amazing customer service and swift and caring service with ease of making service appointments. swift and caring service with ease of making service appointments. More

by adina.e.myers Verified Customer Verified Customer

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Great service! Wow! They're the best!!!! Thank you! Would recommend! Friendly and super helpful employees. Wow! They're the best!!!! Thank you! Would recommend! Friendly and super helpful employees. More

by Ricardo Verified Customer Verified Customer

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They’re very respectful for my needs and confident about what they know. I trust them completely. They don’t force me to do everything at one time. They let me know what has to be done now and what can be d what they know. I trust them completely. They don’t force me to do everything at one time. They let me know what has to be done now and what can be done later. More

by DICKCOMPTON Verified Customer Verified Customer

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STAY AWAY FROM THESE INCOMPETENT MORONS. I purchased a car from these idiots on 4/16/24. I came back that day and realized that the dealer salesman had mounted the incorrect plates and pl I purchased a car from these idiots on 4/16/24. I came back that day and realized that the dealer salesman had mounted the incorrect plates and placed the wrong registration of another individual and car inside my dashboard. I emailed and called them the next day to have the issue resolved. Fortunately, they realized their mistake and had the proper temporary plates and registration delivered to me the following business day. As if that is not enough, I have still not received my registration and permanent plates yet from the DMV. On 5/16/24 (exactly 1 month) from the date of purchase of the vehicle, i got a call from one of the staff members named Phuong Pham. Turns out, the dealer did not take proper documentation/pictures of the emission label, VIN number and everything else needed to submit to the DMV. Guess what? These morons asked me to send them everything which I DID. I was told then that they had submitted everything to the DMV on 5/22/24 and that it should take 2-3 weeks to receive my permanent plates. STILL NOTHING! I have bought over 4 cars in the last 2 years and never once had to deal with such incompetent losers in which the customer has to chase them around and do their work for them. I will wait another 2 weeks patiently and pursue legal action if necessary to rectify this matter. More

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Purchased on 4/09/24 Sales staff very good and professional. Communication might have been a little better bit was ok. Finance manager very poor. Lawrence. Cold and arrogant. Was ready to l professional. Communication might have been a little better bit was ok. Finance manager very poor. Lawrence. Cold and arrogant. Was ready to leave and cancel do to his overall deportment and treatment during the finance process. Strongly recommend do not conduct business at this entity. More

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