Bryan Scarpellini | Page 11

Everyone was very pleasant but the key to my 5 star review is that they went above and beyond to help. They recognized my situation and worked out the solution that I desperately needed. review is that they went above and beyond to help. They recognized my situation and worked out the solution that I desperately needed. More

by Kenkotce Verified Customer Verified Customer

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Excellent staff, very friendly, helpful and fair. Had plenty of vehicles in stock at reasonable prices, unlike most competitors at this time. Would for such come back again. plenty of vehicles in stock at reasonable prices, unlike most competitors at this time. Would for such come back again. More

by Charlesthomas8675309 Verified Customer Verified Customer

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Everyone was very nice there they made you feel like home but the salesman I had was excellent he answered all my questions that I had about the vehicle can’t say enough for but the salesman I had was excellent he answered all my questions that I had about the vehicle can’t say enough for More

by BRIANCROKER Verified Customer Verified Customer

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This is the 9th Chevrolet truck that I have bought from David Essa and Copeland Chevrolet AGAIN VERY PLEASED ————Darby McQuillan — I look forward to my next purchase in 3 years David Essa and Copeland Chevrolet AGAIN VERY PLEASED ————Darby McQuillan — I look forward to my next purchase in 3 years More

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I was treated well, and the car was taken care of on time. I am happy with the experience at Copeland, since it has changed hands several times. So far, so good. time. I am happy with the experience at Copeland, since it has changed hands several times. So far, so good. More

by sanford hochman Verified Customer Verified Customer

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Don, the parts manager was horrible to deal with. He avoided my calls for a few days so I went in to the dealership to ask him directly. I stood at the parts window for almost an hour and he never had avoided my calls for a few days so I went in to the dealership to ask him directly. I stood at the parts window for almost an hour and he never had the courtesy to come talk to me. Dave the Manet of service then told me the mirror, which I had paid for in full prior to it being ordered had been painted and they would put it on my car. When I took a look at the paint job on the mirror imI saw it was a terrible hob and they didn’t even paint it correctly leaving a large part of the mirror unpainted. I showed Dave , who was helpful and told me to take it to John’s body shop and he’d pay for it to be painted correctly. That was before Memorial Day. Unfortunately John’s couldn’t get me in to do the job until June 29. They did a great job but I had to leave the car for 3 days, leaving me with mouth my transportation. I had asked to be contacted by the owner, Bryan Scarpellini but have not been contacted by him or anyone else about this horrible customer experience with Don in parts! I can’t emphasize how poorly this reflects upon this dealership a d would appreciate someone personally contacting me to discuss my experience. More

by Ron.thalheimer Verified Customer Verified Customer

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Minimum wait time on appt. easy to talk to and explain work well over phone. Calm collected and courteous. Coustomer service for service dept was excellent work well over phone. Calm collected and courteous. Coustomer service for service dept was excellent More

by Camhenkedefense Verified Customer Verified Customer

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Excellent honest service. Got a great car at the right price! Helped us find someone who did under carriage spraying! Great company highly. I’d highly recommend them. price! Helped us find someone who did under carriage spraying! Great company highly. I’d highly recommend them. More

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The employees there are always pleasant and have great customer service very helpful one of the salesman drew even helped me Call a glass company to replace windows customer service very helpful one of the salesman drew even helped me Call a glass company to replace windows More

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My car had a problem that made it dangerous to drive. I called and the service department was able to fix it the next day. The young woman at the desk was so friendly and professional and explained everyth called and the service department was able to fix it the next day. The young woman at the desk was so friendly and professional and explained everything to me. I’m so happy with Prime, everyone from sales to service has been a pleasure to work with! More

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