Bryan Stoppelman | Page 8

We were satisfied with our sales rep in general. He had decent communication throughout the process of ordering the car until it’s arrival. When it came time to discuss our trade-in however we were He had decent communication throughout the process of ordering the car until it’s arrival. When it came time to discuss our trade-in however we were dealing with his manager and he was very pushy, shot down the information we presented to him on our vehicle which was pristine, and when we finally agreed on a price lower than we truly wanted because he insisted that he could not sell our vehicle any higher than a certain amount, we firmly stated that we’d better not see our vehicle for sale on their lot for a dollar higher than that, because it had happened to us before and it was very upsetting to us. He assured us that wouldn’t happen, it’s all he could do. The very next day our vehicle was listed for more! He not only straight out lied, but he used the KBB price range that we showed him our vehicle was worth (which he said was false) in his listing, rather than the low one he presented to us the day before, telling us that it was worth way less. Honesty would have gone way further than leaving a bad taste in our mouths at the end of a $70,000 purchase and 6+ months of waiting. More

by Truck guy Verified Customer Verified Customer

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Sales person/Yannick was excellent, helpful and genuine. Sales manager/Bryan Stoppelman was pleasant until we didn’t buy one of their used car warranties and then we were brushed off and not worth his time. Sales manager/Bryan Stoppelman was pleasant until we didn’t buy one of their used car warranties and then we were brushed off and not worth his time. More

by Sbellmo Verified Customer Verified Customer

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Very excellent experience dealing with Vang and Bryan on the purchase of my new Cadillac CT5. the purchase of my new Cadillac CT5. More

by pataxelsen52 Verified Customer Verified Customer

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Awesome communication on my car. Delivery of the rental and pick up of mine went amazingly well Delivery of the rental and pick up of mine went amazingly well More

by bahamamk3 Verified Customer Verified Customer

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Very good experience . Vang Yang was so good to work with. Showed me how every detail worked. The whole sales team made sure I was happy. Vang Yang was so good to work with. Showed me how every detail worked. The whole sales team made sure I was happy. More

by Ango948 Verified Customer Verified Customer

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I did this survey on the 14th. Should not have to do it again. Correct Should not have to do it again. Correct More

by Louiselady9 Verified Customer Verified Customer

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Mark was amazing to work with! They were great about accommodating my needs to bring my other vehicle home and worked with me for the purchase of my new car! They were great about accommodating my needs to bring my other vehicle home and worked with me for the purchase of my new car! More

by J.WHITE658 Verified Customer Verified Customer

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Yannick absolutely amazing very friendly accommodating and genuinely sincere. This out-of-state deal went smoother than I imagined!!!!! and genuinely sincere. This out-of-state deal went smoother than I imagined!!!!! More

by Macaulay.Jake Verified Customer Verified Customer

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Excellent experience and some of the friendliest people we have ever worked with! Love my new Cadillac! we have ever worked with! Love my new Cadillac! More

by Tj_weber Verified Customer Verified Customer

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Vang was an excellent salesperson he met all of my needs from beginning to end. Kyle the sales manager helped me find the car I was looking to buy and Vang closed the deal. I will be back to get another car from beginning to end. Kyle the sales manager helped me find the car I was looking to buy and Vang closed the deal. I will be back to get another car in a few weeks for my husband. More

by motivationalconsult Verified Customer Verified Customer

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