Bryon Steinke

I have always been well pleased with John Thornton Chevrolet since 1983, when I first purchased a vehicle from them. Chevrolet since 1983, when I first purchased a vehicle from them. More

by Iom43 Verified Customer Verified Customer

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I trust their work overall, but I keep having to go back to my car and check things. They have left smudges on my hood dirt all on top of the engine cover my coolant system flush. They left coolant all over to my car and check things. They have left smudges on my hood dirt all on top of the engine cover my coolant system flush. They left coolant all over the front of the car underneath the hood I do not typically go there for oil changes anymore. The first oil change I did there my front of my car was messed up. I had just had the car repainted with a clear wrap, put on the front bumper. If I had not done that they would have probably had to repaint my front of my car it looked like the mechanic had leaned up against the car with something on his belt, like a set of keys or something I’m a certified mechanic and typically I change my own oil. Also sometimes when I call and get a price on the phone it differs from when I come in and get the service done. It’s always a difference so the staff needs to be better trained about giving prices. More

by wrongwyw Verified Customer Verified Customer

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Great service and always feed back on any problems. We only have a few fleet vehicles but Brian always get us in in a timely manner and the trucks are repaired and returned quickly. We only have a few fleet vehicles but Brian always get us in in a timely manner and the trucks are repaired and returned quickly. More

by jhall36 Verified Customer Verified Customer

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I had a wonderful experience with John Thornton Chevrolet the timing was perfect and the work was accurate. the timing was perfect and the work was accurate. More

by STEPHANIEDENISE54 Verified Customer Verified Customer

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Consistent first class service, timely work, and satisfaction for our vehicle maintenance. We are a twenty years customer! Highly recommend! satisfaction for our vehicle maintenance. We are a twenty years customer! Highly recommend! More

by Felicia Verified Customer Verified Customer

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Very good good good good good good good good good good good good good good good good good good More

by BBROCK1958 Verified Customer Verified Customer

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We were not satisfied with what we felt was a failure to keep us informed about the initial logistics delay in getting a part for replacement under warranty, then a lack of communication in keeping us infor keep us informed about the initial logistics delay in getting a part for replacement under warranty, then a lack of communication in keeping us informed on the day of repair about the progress in making the repair. We were also charged (not just charged, but we believe an excessive amount) for the replacement of a failed battery in our remote on a new Chevy, yet our Ford remotes have not needed a battery change in over ten years of use. More

by art.lees Verified Customer Verified Customer

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I'm very satisfied with the service I've been receiving. Bryon have treated me like if I was a family member. Best customer service I have ever received. Bryon have treated me like if I was a family member. Best customer service I have ever received. More

by ATLTRUCKREPAIR Verified Customer Verified Customer

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I have been a customer since 1979. They are great folks, both the sales and service folks. I always get my vehicles serviced there. I have recommended them to family and friends on man They are great folks, both the sales and service folks. I always get my vehicles serviced there. I have recommended them to family and friends on many occasions. If one does not buy their new or used vehicle/s there, they are missing an opportunity for great service and deals. More

by Don Brown Verified Customer Verified Customer

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No sense of urgency. Did offer a loner car and I asked can my battery be tested I was told it would still be 179.00 there was no solution and I’m still without a vehicle Did offer a loner car and I asked can my battery be tested I was told it would still be 179.00 there was no solution and I’m still without a vehicle I’m also on oxygen and this is upsetting More

by Mzmeshia28 Verified Customer Verified Customer

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