Burnie Bailey
Burnie Bailey at Rock County Honda

Burnie Bailey

Internet Services Manager

Rock County Honda

3636 E Milwaukee St
Janesville , WI 53546

not yet
rated
83 Reviews

Employed by Rock County Honda since 1996, started in finance. Move to internet Sales. Currently Internet Services Manager and Sales Manager. I am an avid collector of trucks, Petroliana, advertising and stuff I haven't found yet.

not yet
rated

83 Reviews

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Dealership Experience

30 yrs, 4 mos

Industry Experience

34 yrs, 4 mos

Specialties & Trainings

Council of Sales Gold Master 7 years in a row.

83 Reviews of Burnie Bailey

April 23, 2024

Dealership Rating
Employee Rating

My car had a warranty repair because they sold me a defective one. I have tried to get them to stop contacting me for 2 months after. Fine, they want a review so badly, here it is. Stop begging. Good More

by hondareview
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tim Thompson, Tom Stemm, Kane Perkins, Blair Beckford, Jeff Dougherty, Dan Stetson , Steve Gonzagowski, Kara Nania, Leif Sykora

Apr 25, 2024

Rock County Honda responded

Hi, we are very sorry to hear about your experience with our service department. At Rock County Honda, we take feedback very seriously. Please contact our Service Manager, Brock Correa, at 608-492-3952

February 05, 2022

Dealership Rating
Employee Rating

They are very professional and friendly, they let you know up front of what it will cost. It’s the place to go when you need a vehicle or to have service done on your present vehicle. More

by Chip A. Hoeye
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Thompson, Tom Stemm, Kane Perkins, Blair Beckford, Jeff Dougherty , Steve Gonzagowski, Leif Sykora

Feb 09, 2022

Rock County Honda responded

Thanks, Chip, for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your sales & service needs in the future. We hope to see you again soon. Enjoy the ride!

July 14, 2021

Dealership Rating
Employee Rating

From sales to finance, Rock County Honda made the entire car buying process relaxed and transparent. This was the first time I’ve ever had a completely positive experience at a car dealership. More

by K_CI916
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Thompson, Tom Stemm, Kane Perkins , Hayley Wilson

Jul 16, 2021

Rock County Honda responded

Hi K_CI916, At Rock County Honda, we believe in being upfront and transparent with our customers. From sales to finance, we will always provide a no pressure experience. Happy to hear we could be the first positive experience. :)

July 12, 2021

Dealership Rating
Employee Rating

So far everything has been great. The purchase and the service were painless. Everyone I've talked to is polite and friendly. Had a clean and comfortable place to wait while my car was being serviced. More

by harmank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Stemm, Blair Beckford

Jul 14, 2021

Rock County Honda responded

Hi Harmank, Happy to hear that we could make you feel comfortable during your wait and during your purchase. At Rock County Honda, we strive to make the car buying experience as painless as possible. Thanks for the great review. :)

July 03, 2021

Dealership Rating
Employee Rating

This is my second car from RCH. Everyone in sales and finance is so friendly, respectful, and they know their stuff. No pressure at all. More

by BSANDERSART
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Stemm, Jeff Dougherty , Hayley Wilson

Jul 03, 2021

Rock County Honda responded

Hi BSANDERSART, So happy to hear we could help you find another car. At Rock County Honda, we strive to make the whole experience from sales to finance as smooth and easy as possible for you. :)

June 17, 2021

Dealership Rating
Employee Rating

Best decision ever! After a horrible experience at a Honda dealer in Crystal Lake. Rock County Honda made my dream come true. I was able to get a new 2021 Honda Accord Hybrid. I’m loving this car you g More

by sndvl.ivette
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Dougherty , Hayley Wilson

Jun 18, 2021

Rock County Honda responded

Hi sndvl.ivette@gmail.com Glad we could make your dreams come true. At Rock County Honda, we strive to make every car buying experience smooth and easy. Thanks for the amazing review. :)

June 16, 2021

Dealership Rating
Employee Rating

I had a good experience at this dealership. Everyone was kind, communicative, and very helpful throughout the process. I would recommend buying a car here. More

by MDECOOK7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 16, 2021

Rock County Honda responded

Hi MDECOOK7, Happy to hear about you good experience. At Rock County Honda, we will always take care of you throughout the care buying process. Thanks for the great review.

June 09, 2021

Dealership Rating
Employee Rating

Everyone was courteous, knowledgeable and helpful at all times. I'm glad that I dealt with them, and switched from Ford to Honda this time. More

by snookshunts
Recommend Dealer
Yes

Other Employees Tagged: Kane Perkins , Hayley Wilson

Jun 09, 2021

Rock County Honda responded

Hi Snookshunts, Happy to hear we could help you make the switch from Ford to Honda! Welcome to the Honda family! Enjoy the new vehicle. :)

June 06, 2021

Dealership Rating
Employee Rating

Burnie handled our email inquiry promptly and professionally and put us in contact with Tom for the sales process. A+ effort from everyone we encountered at Rock County Honda. More

by Phil Baumunk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Thompson, Tom Stemm , Hayley Wilson

Jun 07, 2021

Rock County Honda responded

Hi Phil Baumunk, Happy to hear we could take care of you Phil. At Rock County Honda, you will always be treated with the utmost professionalism. Thanks for the amazing review!

June 05, 2021

Dealership Rating
Employee Rating

Very nice to work with! Got everything taken care of in one day. They had just what we were looking for and at the price range we wanted too stay in! More

by BCGEERTS75
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kane Perkins

Jun 07, 2021

Rock County Honda responded

Hi BCGEERTS75, Glad to hear we could take good care of you. At Rock County Honda, we strive to get you the best bang for your buck! Thanks for the great review.

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