Burrell Henry | Page 10

I brought my car to Heritage for service. The work was completed in a timely and professionally manner. All were were very kind and attentive. completed in a timely and professionally manner. All were were very kind and attentive. More

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The Great Experience As I have said before my experience with this dealership (front & back) has always been great that goes for Burrell Henry and even the mechanics that As I have said before my experience with this dealership (front & back) has always been great that goes for Burrell Henry and even the mechanics that I have met everyone is professional and courteous. Bottom line what ever I brought my vehicle in for the job gets done and done right. More

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Alway Excellent !!! Especially in the incoming department when first coming in for your appointment for service or regular service,everyone is always helpful and plesant.and most helpful. when first coming in for your appointment for service or regular service,everyone is always helpful and plesant.and most helpful. More

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This dealer is outstanding in every way, excellent customer service and also an excellent service department, I always look forward to doing business with you customer service and also an excellent service department, I always look forward to doing business with you More

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OVER AND ABOVE TO HELP ME the service agent Burrell Henry and the mechanic Chris Christian went over above to take care of my issues. They are both the reason I go to the deal the service agent Burrell Henry and the mechanic Chris Christian went over above to take care of my issues. They are both the reason I go to the dealership to fix my car. The Burrell is very understanding and is the Cadillac professional service man. Chris is the best mechanic. I always hope he will be working on my car because he is an excellent mechanic. More

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Get it done, today The service person explained to me exactly the things needed to know to make a good decision to go forward and get service completed. And he also sugg The service person explained to me exactly the things needed to know to make a good decision to go forward and get service completed. And he also suggested other item which needed to be done, wow. Thank you service guy. More

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Best experience time after time after time From Sue at the front desk, to the personal service from the Service Technician Burrell, to Christian the always fabulous and caring mechanic. I re From Sue at the front desk, to the personal service from the Service Technician Burrell, to Christian the always fabulous and caring mechanic. I recommend this place over any other Cadillac dealership. More

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Everyone was so courteous an helpful. My late husband and I have been going to Heritage Cadillac for several years, and we trust the staff and always have come away feeling we have been ta My late husband and I have been going to Heritage Cadillac for several years, and we trust the staff and always have come away feeling we have been taken care of in a fair manner. More

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Exceeded All Expectations! I had a full day planned and realized I had a flat tire. I pulled into Heritage Cadillac, and Mr. Henry addressed my needs right away. He was frien I had a full day planned and realized I had a flat tire. I pulled into Heritage Cadillac, and Mr. Henry addressed my needs right away. He was friendly, professional, and wonderful. Every member of the team was friendly and attentive. I can't thank them enough. They provided a loaned car, and I was able to complete my plans for the day. I received a text when the work was done, and I returned the car. My fully repaired car was ready and waiting for me. Thanks so much for your exceptional service! More

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Routine service and recall repair For this trip, Burrell Henry was helpful with every thing that I needed. Very experienced and professional. We have been dealing with Charles Hugh For this trip, Burrell Henry was helpful with every thing that I needed. Very experienced and professional. We have been dealing with Charles Hughes for decades. He has been very helpful every time we need a new car. He has also helped me understand all of the gadgets on the Escalade. More

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