Byron Fry
Byron Fry at Fitzgerald Toyota Chambersburg

Byron Fry | Page 2

Sales Manager

Fitzgerald Toyota Chambersburg

1436 Lincoln Way East
Chambersburg, PA 17201

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15 Reviews
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15 Reviews

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15 Reviews of Byron Fry

December 04, 2016

Dealership Rating
Employee Rating

Byron offered solid guidance After 35 years of Honda ownership/driving, I made the switch to Toyota and Byron is a big part of why that happened. I travel for work, but, he worke More

by Nancy0209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2016

Fitzgerald Toyota Chambersburg responded

Glad to hear that Byron made your experience a great one! Please feel free to reach out to us if you have any further questions! Enjoy the new Rav4!

October 13, 2015

Dealership Rating

Poor Business Ethics My husband was looking for a truck and thought he found one Saturday afternoon. He was told no one was available to clean it and it wouldn't be ready More

by Unhappycustomer2015
Customer Service
Recommend Dealer
No
Oct 13, 2015

Fitzgerald Toyota Chambersburg responded

Our entire Fitzway philosophy is grounded in providing the absolute best customer experience possible. We are transparent in our policies, pricing, and everything we do is with the customer's best interest in mind. With that said, we would never intentionally sell a vehicle out from under a customer, nor would we just arbitrarily run someone's credit. We ran your credit (with your permission) and got an approval with the idea that you wanted to buy the truck. You then declined and did not want to sign any paperwork for it and left here stating that you still had another truck that you wanted to look at. At that point we had no commitment from you, so we assumed our truck was then available to sell. I am sorry that it is no longer available. If there is another truck that you are interested in, we would still love the opportunity to earn your business.

May 29, 2015

Dealership Rating

negative made positive My fiance and I bought a 2001 Pathfinder about a year ago that developed some issues and we were dissatisfied with, but we were able to work with Fitz More

by Pj92388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emily Moore , Mike Rinn

February 19, 2015

Dealership Rating

Great service from Byron Thanks for the excellent service and extreme compassion you had when I had my vehicle in for what I thought was going to be a minor issue but turned i More

by Cherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 20, 2015

Fitzgerald Toyota Chambersburg responded

Cherry, No, thank you. We are more than happy to be of service, and Byron is a great asset to our team up here. We will definitely pass along your kind words, and if you need anything in the future we will be here to help!

January 26, 2015

Dealership Rating

Service Department in Chambersburg, PA I just wanted to take the time and complement one of your service department employees. His name is Bryon. He is a young man with a lot of potential More

by Versa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2015

Fitzgerald Toyota Chambersburg responded

Versa, Thank you very very much! I'm sure Byron will love seeing your kind words! He's definitely a great asset to our team here! Please let us know if we can be of any more assistance in the future, and we will definitely pass on your great compliments to Byron!

2

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