CEDRIC RUSSELL | Page 2

Very friendly staff, very clean, everyone was wonderful and they did a great job on my car and they did a great job on my car More

by WENTZLOM Verified Customer Verified Customer

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I have found informative, friendly and excellent service with Maple Hill!! Darwin, Lauren, Cedric and others are part of a wonderful team!!! with Maple Hill!! Darwin, Lauren, Cedric and others are part of a wonderful team!!! More

by MYNELL.MOLSBY Verified Customer Verified Customer

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Shuttle driver Mitch was very pleasant, as was Cassandra in the service dept. Two more words needed to submit. in the service dept. Two more words needed to submit. More

by GODADDYO1957 Verified Customer Verified Customer

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Dealership service center is struggling with mechanics. They scheduled me, then the mechanic went on a week-long vacation. My car was in for almost a whole month after having to wait 2 weeks for my appoint They scheduled me, then the mechanic went on a week-long vacation. My car was in for almost a whole month after having to wait 2 weeks for my appointment time. I had to call them to move the service along multiple times because they were not proactive in calling me when they finished the next step. This caused nearly 2 weeks in delays. They do not use the diagnostic fee toward the cost of the repair unlike most local shops, and their diagnostic fee is the highest in the area. They also ALWAYS leave my steering wheel, shift knob, handles, etc. greasy and disgusting for me when I pick it up. It is not a good feeling of quality when this happens. Generally just really over dealership service. Too bad my Hyundai is a piece of junk with constantly failing critical components of COURSE out of warranty. This is the second time in 2022 that critical, large-expense components have failed within 20,000 miles of the end of the standard warranty. The problem was fixed though (fuel pump failure) and my car is now drivable. However, we’ll see if the gas smell that keeps accumulating in the car goes away any time soon; that sounds like poor workmanship that could be potentially fatal. More

by kmurphy Verified Customer Verified Customer

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Waste of my time had our car for three weeks and did absolutely nothing to it absolutely nothing to it More

by BOZ4 Verified Customer Verified Customer

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They were fast and friendly. I got there early and got out early. Made my day! I got there early and got out early. Made my day! More

by MICHAEL.GRAJALES Verified Customer Verified Customer

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Cedric made arrangements to service my vehicle which included pick up and return of my vehicle by Dennis Koole. Both associates were professional and friendly and made it effortless for me. Kudos to bot included pick up and return of my vehicle by Dennis Koole. Both associates were professional and friendly and made it effortless for me. Kudos to both of these gentlemen! Ben Masullo More

by BenMasullo Verified Customer Verified Customer

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Great service, great prices. I'm totally happy with my experience. I would definitely be recommending I'm totally happy with my experience. I would definitely be recommending More

by Mattcast34 Verified Customer Verified Customer

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Ready for me at my scheduled time. Friendly, attentive. Came and showed me a dirty filter and asked if I wanted it changed out. Finished before the time quoted. Chec out was smooth an Friendly, attentive. Came and showed me a dirty filter and asked if I wanted it changed out. Finished before the time quoted. Chec out was smooth and I was on my way. More

by CJHOKANSON Verified Customer Verified Customer

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Very helpful and understanding staff. Also helped with a missing screw dimension for the roof rack Also helped with a missing screw dimension for the roof rack More

by JSAINES Verified Customer Verified Customer

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