CRAIG MILLER | Page 3

absolutely the best customer service and helped me get my new car!! They are the best!! new car!! They are the best!! More

by dmestevez18 Verified Customer Verified Customer

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They were amazing. I DIDN"T feel pressure in any of my decisions purchasing the Sportage. I DIDN"T feel pressure in any of my decisions purchasing the Sportage. More

by GERALDINEHALL80 Verified Customer Verified Customer

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Dealership had attentive sales reps that knew about the products however they only had one person working in finance, so there was a bit of a wait once it came time to make the purchase. products however they only had one person working in finance, so there was a bit of a wait once it came time to make the purchase. More

by hilperkins Verified Customer Verified Customer

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My sales advisor Terrell has made my first experience buying a car super easy. I understood what I needed to do and all my questions were answered. Even those I don’t know I would need to know. Very info buying a car super easy. I understood what I needed to do and all my questions were answered. Even those I don’t know I would need to know. Very informative! Thank you so much! More

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Dee and Mikel are absolutely amazing. They listen to what you want/need and provide options within those wants/needs. Thank you!! They listen to what you want/need and provide options within those wants/needs. Thank you!! More

by ntkennedy7 Verified Customer Verified Customer

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I love how friendly the salesmen are! Everyone their is very happy and confident in their work! Everyone their is very happy and confident in their work! More

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Financial deal for new Niro was fair and went smoothly. However, when we arrived home with the vehicle, we discovered a missing black sensor cover on the left front bumper. We documented the missing part f However, when we arrived home with the vehicle, we discovered a missing black sensor cover on the left front bumper. We documented the missing part for Werner including a photograph taken at the dealership right in front of their Used Car Sales Office showing the part missing. We requested replacement from the salesman and were told it would be shipped immediately. That was a month and a half ago. Repeated follow up calls (at least 5) to the salesman and the parts department has yielded all kinds of lies and misinformation concerning the replacement. It is difficult for me to understand why Werner would risk their reputation on the cost for replacement of this small fender cover! Their after sales service and integrity is questionable! More

by Mountain Man Verified Customer Verified Customer

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Every thing was very smooth paperwork went really fast Chad was very professional Lucas was awesome very professional and let me not forget funny also all the little minor stuff that I found that was wron Chad was very professional Lucas was awesome very professional and let me not forget funny also all the little minor stuff that I found that was wrong with my Kia Sorrento Chad made sure everything was taken care of I most definitely will be sending my family to come see Chad and Lucas More

by kenichiakins32 Verified Customer Verified Customer

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Werner kia is a nice dealership. Tim was really helpful . Would recommend 10 out of 10 Tim was really helpful . Would recommend 10 out of 10 More

by mikelervin5 Verified Customer Verified Customer

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The sales rep was very nice. However, the manager was incredibly rude. There were tons of "dealer fees" which increased the price of the car tremendously. A vehicle that was adve However, the manager was incredibly rude. There were tons of "dealer fees" which increased the price of the car tremendously. A vehicle that was advertised as $28,900 was at $40,000 at the end of figuring prices. They also did not want to give me a fair trade value. The manager seemed irritated to have to work with me. I have recently purchased the 2023 Sportage EX elsewhere. This was NOT good business. More

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