Caitlynn Leblanc | Page 3

When you schedule a service appointment for a front-end alignment a week in advance at the dealership you purchased the vehicle from (80k+) only to be told after waiting for more than an hour after you arr alignment a week in advance at the dealership you purchased the vehicle from (80k+) only to be told after waiting for more than an hour after you arrive in the waiting room that they can't do the alignment because the vehicle is too large for the alignment machine, xxx!!! How do you sell a vehicle 2020 Sierra 3500HD Denali Duramax DRW that you can't service? We are currently looking to purchase a new 2024 1 Ton truck to pull our 5th wheel but this dealership won't get another penny of our $! More

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Thanks for making me feel comfortable purchasing my first vehicle! Shane and Mike were awesome! vehicle! Shane and Mike were awesome! More

by Kourtnie.Martin Verified Customer Verified Customer

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I reviewed the dealership website, got a call from Alyssa on the used car lot side. Visit their site to view the vehicle Alyssa wasn't available and she referred Matt. Both individuals were awesome, polite a on the used car lot side. Visit their site to view the vehicle Alyssa wasn't available and she referred Matt. Both individuals were awesome, polite and friendly. I did purchase a vehicle and very happy and satisfied with my choice. Before I end this review I have/must name the young lady that assisted me two days follow my vehicle purchase. I called Matt was off and the young lady in the service department was VERY VERY HELPFUL to assist me. I apologize for forgetting her name but she was very Helpful to service my need!!!! My apologies again, Catilyn was her name.😁 More

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I must commend Mr. Mitch, service manager. I was sorry to see that he was promoted to service manager but the administration at Legacy couldn’t have found a better man Mitch, service manager. I was sorry to see that he was promoted to service manager but the administration at Legacy couldn’t have found a better man for the job. It has always been a pleasure dealing with Mr. Mitch when he was a service writer and now that he’s the service manager I feel more comfortable than ever having Legacy service my vehicles. With him as manager I’m absolutely confident my service will be done right and ready as promised. When I do come to the dealership I make a point to tell him hello and he always greets my by my first name with a smile and handshake. It’s great to be part of the Legacy family. Keep up the great job Mr. Mitch and all of your team. God Bless you all! More

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Caitlynn I only have one word to describe her and that is amazing. She always greet me with a smile has a friendly personality and shows real interest in my vehicles and the service that I need to have done. amazing. She always greet me with a smile has a friendly personality and shows real interest in my vehicles and the service that I need to have done. She is one of the best service writers I have ever had, and only go to her when I visit the dealership. If you have the privilege of bringing your vehicle to Legacy, do yourself a favor and ask for her thank you, Caitlynn More

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Blake is by far the best and most knowledgeable salesman I have ever had the pleasure to deal with. I have purchased 3 vehicles so far from him and as far as I’m concerned he is my only salesman I will deal I have ever had the pleasure to deal with. I have purchased 3 vehicles so far from him and as far as I’m concerned he is my only salesman I will deal with from now on. Thanks so very much Blake!! More

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I didn’t have Adam- My salesman was Sammy- he was great His nephew was awesome with the media stuff great His nephew was awesome with the media stuff More

by cshiyou61 Verified Customer Verified Customer

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Terrible service. .....waited 10 minutes before someone came to my vehicle. Won't recommend this dealership to no one.. .....waited 10 minutes before someone came to my vehicle. Won't recommend this dealership to no one.. More

by andremorris51 Verified Customer Verified Customer

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From the time you get there until the time you leave the experience is top notch. experience is top notch. More

by Ricky Miller Verified Customer Verified Customer

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Everyone was super friendly and very nice. I love my new truck. I feel like I got a good deal. I love my new truck. I feel like I got a good deal. More

by Victoria8088 Verified Customer Verified Customer

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