Caleb Napier

I normally never write a negative review on a business, but I was taken back a bit by the practices and the overall level of salesmanship I received at this dealership. Was interested in a vehicle and stop but I was taken back a bit by the practices and the overall level of salesmanship I received at this dealership. Was interested in a vehicle and stopped in on a Wednesday to talk to a salesman about the car we were interested in. Was told the car was not ready to be looked at, and I told the salesman that we wanted first chance at purchasing the vehicle. The salesman relay to us, no problem you will have "first bids" on it and took our info to text us when it was ready. The following day I sent several text messages asking about the status of the vehicle. The response from the salesman was that the care was still not ready. I told them I was going to stop in on Friday morning as I had the day off to car shop. The salesman told me late Thursday that the car should be ready by then. Showed up to the dealership early Friday morning, walked in and met with the salesman, who in turn said let me check the status of the car. I waited for about 10min and then the salesman came back and said "sorry we sold the car yesterday". I was obviously not happy, and I noticed that the sales manager was not even going to attempt to come and say something, he just glared at me from the managers room. When you prioritize money over people, this is the kind of business you will have. I took my business to another dealership and that was a blessing in disguise, but that dealership was the exact opposite on how my family was treaded here. More

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Everyone in this building was amazing! They were professional and personable. I really am so happy that I ended up in this location. I loved everyone that helped me through this journey ! They were professional and personable. I really am so happy that I ended up in this location. I loved everyone that helped me through this journey ! Would recommend them to everyone! More

by cheramiemeagan2 Verified Customer Verified Customer

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They were Very Professional and responsive and helpful during the entire process from start to finish during the entire process from start to finish More

by Cheri.Prideaux Verified Customer Verified Customer

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Caleb was great throughout the overall purchase process. He communicated and kept us informed start to finish with our order and seamless process at the dealership. He communicated and kept us informed start to finish with our order and seamless process at the dealership. More

by james.h Verified Customer Verified Customer

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Caleb was superior. He listened to our needs, he was very patient and he got us what we asked for and he was not pushy at all. He was very respectful towards us and trea He listened to our needs, he was very patient and he got us what we asked for and he was not pushy at all. He was very respectful towards us and treated us like we were his only customer he ever had. This young man is genuine and world class. Overall we were 100% pleased with the dealership. Everything went smoothly in our transaction. We would highly recommend this dealership to anyone. Job well done More

by row.tmd Verified Customer Verified Customer

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Caleb Napier was a great salesman he helped me out so much getting my 2025 Terrain and I’m so happy with it and the outcome much getting my 2025 Terrain and I’m so happy with it and the outcome More

by HIPPIEGIRL2002.DN Verified Customer Verified Customer

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Super friendly and worked with me to get my truck fixed in a timely manner! in a timely manner! More

by Cz Verified Customer Verified Customer

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The BEST overall automobile purchasing and servicing experience I have ever encountered. This includes the administrative, finance, sales and service departments. If you want to deal with a company that experience I have ever encountered. This includes the administrative, finance, sales and service departments. If you want to deal with a company that has integrity and cares about their customers, go check out...David Scott Lee Buick & GMC in Crestview. Make sure to request Caleb Napier to represent you as your salesperson. In addition, check out their Lifetime Vehicle Warranty. They deserve an A+++ rating. More

by JLSCOTTUSA Verified Customer Verified Customer

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Caleb Napier and Marelys Reyes where both vert helpfull through the whole process and made everything easier. through the whole process and made everything easier. More

by alexisbaez911 Verified Customer Verified Customer

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Everybody that helped me through the process of the purchase made it so much easier and simpler purchase made it so much easier and simpler More

by alexisbaez911 Verified Customer Verified Customer

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