Caly Ramirez

Don’t do it. If this dealership is selling a 1962 Corvette at the 1962 price, don’t buy it. If they are giving away tufts of hair, cut from the original Chewbac If this dealership is selling a 1962 Corvette at the 1962 price, don’t buy it. If they are giving away tufts of hair, cut from the original Chewbacca suit worn in The Empire Strikes Back with every car purchase, don’t do it. If they are giving away an original vinyl record of “Sgt. Pepper’s Lonely Hearts Club Band” autographed by John, Paul, Ringo, and George to the first buyer of the day, just don’t. So, hey! I’m Theresa and I want tell you about my experience with this dealership. I was looking for, and found, a Chevy 2500HD at Marion CDJR. Actually my boyfriend, Stephen, found it and showed it to me. I liked it so Stephen did some leg work like the good boyfriend he is and contacted Joshua. Joshua did a video tour of the truck for us and stated it had no issues he was aware of. Thanks Joshua. So Stephen asked him to work up an out the door price without haggling over the sticker price. Joshua explained to Stephen he could have the truck delivered, but since we were over the 300 mile free delivery radius by 57 miles we would be charged $2.00 a mile for the 357 miles coming out to $714.00. Well that stinks but I liked the truck, so ok. Joshua gave a lower price than most places I had checked for my trade in, a 2021 Tundra Nightshade Edition. Stephen asked Joshua if we could give a $5,000.00 deposit to hold the truck for a few days to sell my Tundra and we would pay cash for the truck. Well, no, they won’t do that. Again, it stinks, but I do understand why they won’t hold vehicles. But wait, there’s more. . . The next day I talk it over with Stephen and we decide to just go ahead and put $10,000 down, finance the rest, and pay off the loan after I sell my Tundra. Good idea, right? So, I call and speak with Patrick, who was nice. I give him my information and he runs and does his loan approval and so on. Patrick then calls and states he received a fraud alert on my SS#. Interesting. Then Patrick looks at the form and it auto-populated Stephen’s name with my information. Not good, but mistakes happen. Finally get that ironed out and Patrick gives me a price of (X) payment a month. Ok, Lets’ do it. The next day I get a call from the dealership stating Patrick had forgotten to add Virginia tax to my total and (Y) amount will be added to my total making my payments (Z). Of course, this was AFTER I had already signed all of the E-signature paperwork. More paperwork anyone? I had to do all that all over again. At this point I am wondering if they have ever sold a car remotely before? E-signature is not acceptable for everything and they will need to Fedex me some papers to sign. Ok, overnight me the paperwork. Days later I receive the paperwork, sign it, and Fedex it back. Ok, everything else should be cake. Yeah, should be. So, then as I am arranging the shipping I speak with Caly who advises me I will have to pay the driver upon delivery because they use a third party. What? Why am I just learning this? Caly stated he takes cash or check. So, I tell Stephen about this and he suggests I call back and make sure he takes a personal check, which I did. Good thing! He does not take a personal check, it has to be a cashiers check or cash. So now I have to go out and get over $700.00 cash or cashier’s check to pay this third-party driver upon delivery. I asked Caly who to make the check out to and she stated Marion CDJR. WHAT?!? I thought it was a third party? Now you are telling me to make the check out to the dealership? Why not just include it in the price? I asked Caly about this and she gave me an example about a restaurant buying cups and that’s how third party works. Again, WHAT?!? There is a character maximum. in short, We were lied to about keys and delivery. When the truck showed up, the console was broken! If Chuck Norris told me to buy a vehicle here again, I would. Who's gonna tell Chuck no? But that's the only way. Just don't More

Helpful 0

Report | Print

Caly was delightful to work with! The transaction went smoothly and we are very pleased with our purchse. The transaction went smoothly and we are very pleased with our purchse. More

Helpful 0

Report | Print

I was looking for a Van for me and my family so I decided to give Marion Chrysler Dodge Jeep Ram a shot. Caly assured me that she would work with me and she did not disappoint. I had a great experience, an to give Marion Chrysler Dodge Jeep Ram a shot. Caly assured me that she would work with me and she did not disappoint. I had a great experience, and I will be doing business here again for sure. More

Helpful 0

Report | Print

Caly was truly a wonderful saleswoman and was very helpful and concise with any and all information about cars in the lot and the dealership helpful and concise with any and all information about cars in the lot and the dealership More

Helpful 0

Report | Print

Savanna was excellent to deal with very friendly and professional and very knowledgeable. The dealership was also very friendly and Knowledgeable. I would definitely recommend buying a new car or truck professional and very knowledgeable. The dealership was also very friendly and Knowledgeable. I would definitely recommend buying a new car or truck from them. More

Helpful 0

Report | Print

This is the only dealership to buy from! The sales staff are friendly and go out of their way to help! Great service, prices and all out great people! The sales staff are friendly and go out of their way to help! Great service, prices and all out great people! More

Helpful 0

Report | Print

Caly and the staff were so nice and helpful I would definitely recommend them to anyone definitely recommend them to anyone More

Helpful 0

Report | Print

I live about 4 hours away from Marion Dodge. I saw a 3500 Limited Longhorn online, called dealership and spoke to Caly Ramirez. Caly got me the price that I wanted with no back and forth haggli I saw a 3500 Limited Longhorn online, called dealership and spoke to Caly Ramirez. Caly got me the price that I wanted with no back and forth haggling. I really appreciate this sales approach. Caly was also very helpful with my phone and vehicle setup. Jeffrey Kizah, Finance Manager is simply the best, period!!!!! I purchase a lot of vehicles and this was the most enjoyable buying experience that I have ever had. Jeffrey is extremely knowledgeable and is the LIFE of Marion Dodge/Ram. My son and I completely enjoyed this buying experience. More

Helpful 0

Report | Print

The dealership has a large inventory of vehicles as well as a team of very kind, friendly, professional, and knowledgeable salesmen. as a team of very kind, friendly, professional, and knowledgeable salesmen. More

Helpful 0

Report | Print

The dealership was top notch. Great inventory. Customer oriented. They all made me feel appreciated. Great inventory. Customer oriented. They all made me feel appreciated. More

Helpful 0

Report | Print