The service was great, everyone was nice and it the wait
wasn’t too bad!
wasn’t too bad!
More
by Shaunte
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jordan
Nov 11, 2025 -
Pinnacle Nissan responded
We are pleased to hear that you had such a positive experience with us, Shaunte! Your feedback about our team being welcoming and the reasonable wait time truly means a lot to us. We strive to provide excellent service while respecting your valuable time, and it sounds like we hit the mark during your visit. Thank you for taking the time to share your experience - reviews like yours help us know we're on the right track in serving our customers well.
I returned 3 times after apparently fix the issue,
charged me $2400 I've gone back because the issue in my car still not fixed, the last 2 time that I went back I had to pay 600 and 700 more, and now
charged me $2400 I've gone back because the issue in my car still not fixed, the last 2 time that I went back I had to pay 600 and 700 more, and now 2 days later the check engine light is back on, that means that after paying just a little over 3500 in a month what ever parts that apparently changed is not right, paid 3500 for not fixing the issue is a joke, nissan service is noth trusted, I feel that was a ripped off, very disappointed
More
by LARMANDO72
Verified Customer
Verified Customer
Service Price Transparency
Nov 07, 2025 -
Pinnacle Nissan responded
We value your input and understand your frustration. This is not the experience we want any customer to have. We would appreciate the opportunity to review your service history and work toward a resolution. Please contact Anna Algiene, our Customer Relations Representative, at 480-339-7780 so we can discuss your specific situation and determine the best path forward to address your concerns.
Great experience, straightforward and quick.
We were in and out in 3 hours. We will be back.
We were in and out in 3 hours. We will be back.
More
by ZENAALEX
Verified Customer
Verified Customer
Other Employees Tagged:
Johnathan and Alex
Nov 07, 2025 -
Pinnacle Nissan responded
Thank you immensely for sharing your positive experience with us! We are delighted to hear that your visit was straightforward and efficient. It means so much to know that we were able to make your time with us productive, getting you taken care of within three hours. Your feedback about the smooth process truly makes our day. We look forward to welcoming you back to Pinnacle Nissan and providing you with the same excellent service in the future.
Good service, attendant was helpful and service was
completed in a fast time.Also very nice attendant in waiting room.
completed in a fast time.Also very nice attendant in waiting room.
More
by JOE
Verified Customer
Verified Customer
Service Price Transparency
Oct 30, 2025 -
Pinnacle Nissan responded
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our team members to be helpful and that we were able to complete your service efficiently. It means a great deal to know that both our service staff and waiting room attendant provided you with excellent care.
Great inventory and sale prices.
The finance process was quick and easy. The GM called me to follow-up on online appointment and was able to introduce himself once I arrived.
The finance process was quick and easy. The GM called me to follow-up on online appointment and was able to introduce himself once I arrived.
More
by lcluna15
Verified Customer
Verified Customer
Oct 27, 2025 -
Pinnacle Nissan responded
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our vehicle selection impressive and our pricing competitive. It's wonderful that the financing process went smoothly for you and that our GM was able to personally connect with you from your initial online inquiry through your visit to our dealership.
We messaged ahead and made an appointment.
Someone was available at the time we agreed to. He was friendly and knowledgeable. We took a test drive and completed the purchase in a reasonable am
Someone was available at the time we agreed to. He was friendly and knowledgeable. We took a test drive and completed the purchase in a reasonable amount of time.
More
by russell17
Verified Customer
Verified Customer
Oct 27, 2025 -
Pinnacle Nissan responded
Thank you for your wonderful feedback about your experience with us. We are pleased to hear that our scheduling process worked smoothly for you and that someone was ready to assist you at your agreed appointment time.
Easy to schedule appointment, on time, service performed
quickly & within time frame given, friendly & professional employees.
quickly & within time frame given, friendly & professional employees.
More
by cbowmerjr
Verified Customer
Verified Customer
Service Price Transparency
Oct 20, 2025 -
Pinnacle Nissan responded
Thank you for taking the time to share your experience with Pinnacle Nissan. We are delighted to hear that scheduling your appointment was straightforward and that our team maintained punctuality throughout your visit. It is wonderful to know that we completed your service efficiently within the promised timeframe.
The whole process was exceptionally smooth.
No surprises or silly business. I brought money and financing and left with a new Z. Ezpz.
No surprises or silly business. I brought money and financing and left with a new Z. Ezpz.
More
by metacom_of_9
Verified Customer
Verified Customer
Other Employees Tagged:
Nick Scherr
Oct 20, 2025 -
Pinnacle Nissan responded
We are absolutely thrilled to hear about your outstanding experience with us! Your feedback about the exceptionally smooth process truly means the world to us.
This was my first visit west was kind and friendly good
guy my service was great. My car was very happy thanks again west for your hospitality. I will definitely be back Don
guy my service was great. My car was very happy thanks again west for your hospitality. I will definitely be back Don
More
by DONALDWEBBER6122
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
West
Oct 14, 2025 -
Pinnacle Nissan responded
We are honored to hear about your wonderful first visit experience with us at Pinnacle Nissan. It sounds like you received exceptional service that left both you and your vehicle in great condition.
Everyone at the dealership service department is very
professional.
They had the part ordered that I needed the next day and was done also the next day
professional.
They had the part ordered that I needed the next day and was done also the next day
More
by Shariham72
Verified Customer
Verified Customer
Service Price Transparency
Oct 13, 2025 -
Pinnacle Nissan responded
Thank you immensely for sharing your positive experience with our service department. We are delighted to hear that our team demonstrated professionalism throughout your visit.
Dealer Reviews
Cars for Sale
Dealer Log In
