Great experience.
Always appreciate a loner car being available whenever I need to leave the car for a few days. Capri always works hard at get whatever I need covered
Always appreciate a loner car being available whenever I need to leave the car for a few days. Capri always works hard at get whatever I need covered by my extended warranty company.
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by BISCUITDOG3
Verified Customer
Verified Customer
Other Employees Tagged:
Capri Blas
Jan 31, 2026 -
Nissan of Torrance responded
Thank you for the fantastic review! We are dedicated to providing a convenient and seamless experience for our customers. It's our pleasure to offer loaner cars and work diligently to ensure your extended warranty needs are taken care of. We appreciate your business! 😊
Capri at Torrance Nissan is truly exceptional.
From the moment I walked in, she made the entire experience feel effortless, welcoming, and genuinely cared for. Her customer service is top-tier in
From the moment I walked in, she made the entire experience feel effortless, welcoming, and genuinely cared for. Her customer service is top-tier in every sense of the word—thoughtful, attentive, knowledgeable, and never rushed. Capri goes above and beyond in a way that’s rare these days. She took the time to listen, explain everything clearly, and made sure I felt confident and comfortable every step of the way. Her professionalism is matched by her kindness, patience, and positive energy, which completely transformed what could have been a stressful experience into a smooth and enjoyable one. It’s obvious that Capri takes pride in her work and truly cares about her clients—not just closing a deal, but building trust and delivering excellence. Torrance Nissan is lucky to have her, and anyone who works with Capri is in the best hands possible. I wouldn’t hesitate to recommend her to friends, family, or anyone looking for an outstanding experience. Thank you, Capri, for setting the gold standard for customer service!
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by Richie.estes
Verified Customer
Verified Customer
Other Employees Tagged:
Capri Blas
Feb 01, 2026 -
Nissan of Torrance responded
Hello Richie, wow, thank you for the glowing review! We are so grateful to have Capri on our team providing top-tier customer service and going above and beyond for our clients. We are lucky to have her and are thrilled to hear about your positive experience at Nissan of Torrance. Thank you for recommending her to others - she truly sets the gold standard for excellence!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
We had a very professional experience.
Capri was very helpful and prompt with the assistance we needed we needed to get a spare tire kit purchased and installed. Highly recommended.
Capri was very helpful and prompt with the assistance we needed we needed to get a spare tire kit purchased and installed. Highly recommended.
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by theodorealexandre
Verified Customer
Verified Customer
Other Employees Tagged:
Capri Blas
Jan 28, 2026 -
Nissan of Torrance responded
Thank you for taking the time to share your 5-star experience with us! We truly appreciate your kind words and are grateful that you chose Nissan of Torrance. Providing exceptional service and a positive experience is always our goal, and it’s rewarding to know our team delivered while you were here. We value your business and look forward to assisting you again in the future.
Best regards,
Doug Gayagas
General Manager
Nissan of Torrance
Excellent, Respectful, Helpful and Productive in every
way a service center can possibly be I already wrote a review threw email
way a service center can possibly be I already wrote a review threw email
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by BSOTO041516
Verified Customer
Verified Customer
Other Employees Tagged:
Capri Blas
Jan 28, 2026 -
Nissan of Torrance responded
Thank you for taking the time to share your 5-star experience with us! We truly appreciate your kind words and are grateful that you chose Nissan of Torrance. Providing exceptional service and a positive experience is always our goal, and it’s rewarding to know our team delivered while you were here. We value your business and look forward to assisting you again in the future.
Best regards,
Doug Gayagas
General Manager
Nissan of Torrance
Always overcharging the services needed , above average
and it happened to offer me to change the air conditioning filter right after I just changed couple of months before , Capri didn't let me know that
and it happened to offer me to change the air conditioning filter right after I just changed couple of months before , Capri didn't let me know that the car was ready , I was waiting more than 2 hours . I find very difficult to trust the professionals and the dealership .
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by Maira
Verified Customer
Verified Customer
Other Employees Tagged:
Capri Blas
Jan 29, 2026 -
Nissan of Torrance responded
We apologize for any inconvenience you experienced. Our goal is always to provide the best value and service for our customers. We will use your feedback to improve our communication and transparency. Thank you for bringing this to our attention.
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Great and fast service.
I'm impressed with the video of the technician doing the engine check-up.
I'm impressed with the video of the technician doing the engine check-up.
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by Miguel Perez
Verified Customer
Verified Customer
Other Employees Tagged:
Capri Blas
Jan 29, 2026 -
Nissan of Torrance responded
Thank you for the kind words! Providing great, efficient service is what we strive for. We're thrilled that you were impressed with our video of the technician performing the engine check-up. Thanks for choosing Nissan of Torrance!'
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
I was attended quickly, kindly, and overall was a
wonderful experience. That's why I keep going there
wonderful experience. That's why I keep going there
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by JOSEMANUELROMERO008
Verified Customer
Verified Customer
Other Employees Tagged:
Capri Blas
Jan 22, 2026 -
Nissan of Torrance responded
Thank you for your wonderful review! We are thrilled to hear that our fast and friendly service has kept you coming back. Our team takes pride in providing exceptional experiences to all our customers. We can't wait to see you again soon!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Jan 28, 2026 -
Nissan of Torrance responded
Thank you for taking the time to share your 5-star experience with us! We truly appreciate your kind words and are grateful that you chose Nissan of Torrance. Providing exceptional service and a positive experience is always our goal, and it’s rewarding to know our team delivered while you were here. We value your business and look forward to assisting you again in the future.
Best regards,
Doug Gayagas
General Manager
Nissan of Torrance
Always excellent service.
I appreciate the time and effort spent working with my extended warranty.
I appreciate the time and effort spent working with my extended warranty.
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by BISCUITDOG3
Verified Customer
Verified Customer
Other Employees Tagged:
Capri Blas
Jan 22, 2026 -
Nissan of Torrance responded
Thank you for your kind words! We're thrilled to hear that our service has met your expectations. Your satisfaction is our top priority, and it was our pleasure to work with the extended warranty to ensure the necessary repairs were covered and performed. Thank you for choosing Nissan of Torrance for your service needs!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
Very good.
Excellent service. On time. The service advisor was very kind and detailed with what my car needed to be done.
Excellent service. On time. The service advisor was very kind and detailed with what my car needed to be done.
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by CG
Verified Customer
Verified Customer
Other Employees Tagged:
Capri Blas
Jan 15, 2026 -
Nissan of Torrance responded
Thank you for your kind feedback! We are thrilled to hear that you had an excellent experience with our service. We pride ourselves on providing top-notch service and we're happy that our service advisor was able to assist you with what your car needed. See you next time! Kind Regards, Elizabeth Reyes Customer Relations Manager
Professional, fast and kind They took care of me right
away and same day and everyone it's so nice and kind and professional
away and same day and everyone it's so nice and kind and professional
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by NANCYDAMAVANDI
Verified Customer
Verified Customer
Other Employees Tagged:
Capri Blas
Jan 10, 2026 -
Nissan of Torrance responded
Thank you for your kind words! We are thrilled to hear that our team provided fast and professional service while also being kind. Ensuring our customers' satisfaction is our top priority. We appreciate your support and hope to serve you again soon!
Kind Regards,
Elizabeth Reyes
Customer Relations Manager
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