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Carlos Alvarenga
97 Reviews
Dealership Experience
5 yrs, 3 mos
97 Reviews
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97 Reviews of Carlos Alvarenga
September 08, 2025
All aspects of this dealer and their personnel were exemplary. From the service advisor (AJ) to the service manager, through to the GM and ultimately to their sales department with Jose as our prima exemplary. From the service advisor (AJ) to the service manager, through to the GM and ultimately to their sales department with Jose as our primary contact everything was first rate. The service department was challenged with having to coordinate with my third party warrantee company and the fact that the primary part that needed to be replaced was no longer manufactured nor available. Through their persistence they ultimately found the part and made the repairs. This after providing us with a loaner car for multiple weeks. Our thanks to all involved! This is as good a dealership as one would ever hope to find. Randy Adkins Ps although we’re keeping the repaired vehicle we ended up acquiring a new 2025 Tiguan! More
by RLB33ADKINS
Verified CustomerOther Employees Tagged: Scott Russo , AJ (service advisor) and Jose Soriano (sales) both receive 5 stars!
August 30, 2025
Very Professional advisors, friendly atmosphere, very clean place. Definitely will recommend this dealership! They just don't work on VW, I have taken my previous car '05 Chevy Aveo and they had no issue clean place. Definitely will recommend this dealership! They just don't work on VW, I have taken my previous car '05 Chevy Aveo and they had no issue working on it. Great Job and keep up the good work!! More
by rcapet77
Other Employees Tagged: Scott Russo, Ronald Stevenson, Brandon Lamb, Travis Cole, Brent Cooper
August 24, 2025
We originally had a bad experience and planned to go to another dealership. However, Carlos made things good for us. Working with Him, Spencer and Alex was a pleasure. Thank you another dealership. However, Carlos made things good for us. Working with Him, Spencer and Alex was a pleasure. Thank you More
by JTANIHANA
Other Employees Tagged: Alexander Hurlimann, Spencer Prouty
August 04, 2025
A great car buying experience! Low pressure, easy financing and excellent customer support! I walked in on a Saturday morning looking to drive the ID 4. Withing minutes, I was loop Low pressure, easy financing and excellent customer support! I walked in on a Saturday morning looking to drive the ID 4. Withing minutes, I was looping around the block, and next talking terms. Finalized the financing over the phone that afternoon before they sent a Lyft to come pick me up. Great experience! More
by Geoff Chaney
Other Employees Tagged: Raymond Moreno, Will Gwaltney III, Khaled Jamal
August 01, 2025
We were satisfied with the customer service — they helped us find exactly what we were looking for. Great experience! us find exactly what we were looking for. Great experience! More
by BRYANCHANN89
Other Employees Tagged: Will Gwaltney III, Nathan Cruz-Thompson
July 28, 2025
Here are fifteen words about the dealership. Oh wait, that was already seven words. Last one-GREAT Oh wait, that was already seven words. Last one-GREAT More
by KEKRINER
Other Employees Tagged: Jose Soriano, Alexander Hurlimann, Andrew Hammond
July 14, 2025
Tevin was fantastic to deal with during our sales process. One of the best I have worked with for car sales. process. One of the best I have worked with for car sales. More
by SJCARANO
Other Employees Tagged: Tevin Saelee
June 12, 2025
Jose and Alex walked us through every step of buying our car with transparent and helpful communication! An exceptional team with integrity built into their core values! Thank you so much for making it happ car with transparent and helpful communication! An exceptional team with integrity built into their core values! Thank you so much for making it happen! More
by Warda
Other Employees Tagged: Jose Soriano, Alexander Hurlimann
June 05, 2025
Excellent friendly and honest service. Negotiations went smooth and never felt pressured into something we didn't want. They helped us find a car that checked every single box color make Negotiations went smooth and never felt pressured into something we didn't want. They helped us find a car that checked every single box color make trim package perfectly. More
by nseeba
Other Employees Tagged: Logan Koss, Alexander Hurlimann, Pleajur Bryant
May 26, 2025
We were given the Special treatment from the Niello VW team. Pleajur was great and he put us in the perfect new 2025 Tiguan. we are loving it. the whole Niello VW team were so helpful and went above an team. Pleajur was great and he put us in the perfect new 2025 Tiguan. we are loving it. the whole Niello VW team were so helpful and went above and beyond in first class service. we've bought several VWs from Niello VW and this was the best ever. thanks for everyones professional service. More
by JPEREZ1062
Other Employees Tagged: Pleajur Bryant
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