Carlos Amezcua
Carlos Amezcua at Oakes Kia

Carlos Amezcua | Page 28

Sales Manager

Oakes Kia

2900 Burlington St
North Kansas City, MO 64116

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4.8
308 Reviews
4.8

308 Reviews

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308 Reviews of Carlos Amezcua

June 09, 2021

Dealership Rating

Thank you Lenny for all your help getting me into something I love and being patient.. Oakes Kia staff is wonderful people to work with More

by Lilksj
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lenny Aguilar, Kevin Hall, Jesse Powers

June 08, 2021

Dealership Rating

Tyler was great, a very enthusiastic sales person without making you feel pressured. Definitely went above and beyond to make us feel comfortable and at home. He made sure all our questions were answered and More

by benj1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Cannon, Kevin Hall

June 07, 2021

Dealership Rating
Employee Rating

Everything was great! The check in with Carlos, the service, the wait time and the check out process went seamlessly! I will always recommend Oakes Kia to friends and family! Carlos made the More

by coquina2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 07, 2021

Dealership Rating

We had a great experience at Oakes Kia. Lenny was an honest and helpful salesperson. It took me a few months to decide what I wanted but Lenny stayed patient with me and continued to help me along the More

by DUSTIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lenny Aguilar

May 28, 2021

Dealership Rating

The environment was professional and friendly. Jake was courteous and knowledgeable. He answered all my questions and was considerate of my time. This is the second vehicle I have purchased at Oakes KIA an More

by heatherprice0506
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Hartl

May 26, 2021

Dealership Rating

great cx experience Jacob H was great salesman would recommend him to anyone nice people not pushy work well with us and our trade great job More

by ldltou
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Hartl

May 22, 2021

Dealership Rating

Great customer service, didn't take too long and price was as good or better than others. No pressure sales was a great bonus for us More

by Rjposey
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Chavez

May 21, 2021

Dealership Rating

The sales experience was great overall until 2 days after. I found out they weren’t upfront about the car history. Now I cannot purchase an extended warranty and trying to resell the car will not be ea More

by brandon.lanning538
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jose "Chavo" Chavez, Tim Hodde

May 21, 2021

Oakes Kia responded

Brandon, we are happy to discuss this further and buy the vehicle back if that is what you are wanting! Please give Kevin Hall a call at the store and we can figure out the next step. Kevin, 816-474-2900

May 21, 2021

Oakes Kia responded

I totally understand your frustrations and have talked to the desk about processes going forward so that this does not happen to someone else! I believe we would be able to get you taken care of on something else if you choose to go that route.

May 21, 2021

brandon.lanning538 responded

I’m even more frustrated now that I just found out there are six hard inquiries on my credit report. Even if I sell the car back trying to get a loan for another vehicle will likely not happen. I have learned my lesson here. I will buy the warranty through somewhere else. I only hope in the future you guys are more upfront about vehicle history before selling it to the buyer.

May 21, 2021

Dealership Rating
Employee Rating

We are very satisfied with this dealership. This is our second consecutive purchase at this dealership in 7 years. Both being a Kia Sorento. Didn’t go in planning to purchase, just look, but left with a br More

by julie.thrasher
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Hartl

May 18, 2021

Dealership Rating

Great experience at Oakes Kia. It is the reason I have bought 3 cars from here, and will consider returning for future purchases. Anthony was great and easy to work with. More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Curiale

May 20, 2021

Oakes Kia responded

Thank you for choosing Oakes over and over! We choose you too!

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