"ANGELS from HEAVEN"
I am literally in tears from Joy! Amazing service caring people. I felt like family! Eveyone working at Camelback are all Angels May they all be blessed in abundance!
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Went it to get a quote on a new Santa Fe and ended up walking out with one.
Carlos was amazing and the whole process was extremely smooth and not stressful.
The most amazing part was him driving to my home to correct paperwork that was incorrect.
Top notch customer service.
"No Stress Car Purchase"
I was already a fan of this dealership because of the many positive experiences I've had with the service department since moving here with my Santa Fe. When it was time to trade that car in, I was fortunate to meet Carlos. He is very knowledgeable about the vehicles and found the one that is perfect for me. All the features of the car were explained thoroughly, making the process completely stress free!
Carlos B in sales was the one who sold me my car and I loved how he approached the buying process. I came in not knowing what to expect and was extremely scared, but he put me at ease and helped me find the car of my dreams! Definitely recommend him!
"Great Experience "
Buying a car is a long and tiring process, it can be enjoyable with friendly car salesmen who truly care about what you are looking for in a purchase. At camelback the sales team wants to match your needs and are truly passionate about the cars for sale.
On January 14th my daughter and I went to Camelback Hyundai to look at getting her a replacement vehicle after an accident. We were helped by Carlos who was friendly and took the time to answer any questions we had. We sat down and negotiated a deal on a new Elantra. It was a pretty good experience until we hit the finance stage. When we sat down to sign the papers we were first shown a contract that had my daughter’s name on it but showed the payment being about $50 higher than we had negotiated. When questioned about this, they were able to “find” the correct paperwork. We continued through the process and were asked to sign a second contract, for a different amount, in case they weren’t able to approve my daughter’s college graduate discount. The next day we set about gathering documentation from Arizona State University which would qualify her for the discount . The finance department was provided with my daughter’s transcript and a letter stating that she is due to graduate in May (well within the 6 month requirement to qualify for the discount) and were assured that everything looked good. On January 16th we received a message stating that the discount was denied and asked if she wanted to proceed without the discount. I guess what I would like people to learn from my experience is that you need to read your paperwork very carefully, especially at this dealership, and be cautious about discounts you are promised. If they are unable to qualify my daughter, who is in her last semester and has a cumulative gpa of 4.17, for a discount which she is qualified, things look pretty bleak for everyone. Buyer beware!
"Excellent service from start to finish "
Carlos B is an asset to Camelback Hyundai. I felt he went the extra mile to ensure my happiness by taking time to know me and the type of vehicle that would fit me. Allowed to select the car and not selected for me. Asked and answered all questions to assist in my selection.
"Overall all was awesome. "
- Mary Ann Butlet
Everyone I dealt with did a great job of listening to my wants and needs. (Sales, finance ,deal maker ). The paperwork was made easy for me,and they made sure I understood everything thoroughly. I love my Hyundai Tucson and look forward to going back to the dealership for my checkups .
Carlos, my salesperson spent much time with me explaining all the features of the car. He was very knowledgeable, patient and considerate of me.
Carlos B was a great salesman. He was not pushy and very patient. He was not eager to work out a deal right away but did make a great deal hard to walk away from. I would recommend him again to anyone to buy a car. Great Job!
My sales rep Carlos Beauchamp was the best. Everything went very smooth. Happy to be walking away with a new car. I got a good deal.
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