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Carlos Crurz
Carlos Crurz at Volkswagen Bakersfield

Carlos Crurz

Sales Manager

Volkswagen Bakersfield

6150 Wible Rd
Bakersfield, CA 93313

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3 Reviews
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3 Reviews

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3 Reviews of Carlos Crurz

May 31, 2026

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Employee Rating

Intake was exceptional, from there service fell off. I had to initiate the calls as to status and work to be done. More

by LBTRAINMAN
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Workmanship
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Service Communication
Recommend Dealer
No
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Jun 01, 2026

Volkswagen Bakersfield responded

Hello, Customer satisfaction is a top priority for us, as well as offering five-star service to our customers. We would like the chance to speak with you about your experience with our Service Department regarding the level of communication you received. Could you please reach out to us at your earliest convenience so we can discuss your feedback? Thank you, Volkswagen Bakersfield Team (661) 459-1511

May 30, 2026

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Employee Rating

Even though I was just there for an oil change, tire rotation and a recall, the service department listened to my concerns and checked everything out. I was treated respectfully and I appreciated the vi More

by muddaof3gs
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DJ Hinchey

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May 30, 2026

Volkswagen Bakersfield responded

Thank you for your feedback. We're glad our team addressed your concerns and provided the service video. We appreciate your suggestion about notifications and encourage you to contact us to discuss it further.

May 06, 2026

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Raul is amazing and very good at what he does. Excellent service and excellent pricing. I will keep buying cars from VW Bakersfield bc of Raul. More

by SUNRISE.NV775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DJ Hinchey , Raul

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May 07, 2026

Volkswagen Bakersfield responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Raul! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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