Carlos Diaz | Page 2

This dealership and the sales man will say what they need to say to sell a car. I bought a car that was recently traded in. During the sales process, the salesman told me I could come back to have the car de to say to sell a car. I bought a car that was recently traded in. During the sales process, the salesman told me I could come back to have the car detailed and a new windshield installed. They told me I could get a rental for the day while they had my car. What the salesman didn’t say is that they would need the car for 24 hours just for detailing. Once I scheduled the windshield replacement with the service department, I was told I was not able to get a rental for that time. The salesman also said they would contact the previous owner regarding the second key. I never heard from them again. I even reached out via text and did not hear anything. I would not go back to this dealership for anything or recommend them to anyone. More

by jds13f Verified Customer Verified Customer

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Their service was excellent. All of our questions were answered, they were very patient and very friendly. All of our questions were answered, they were very patient and very friendly. More

by heathergangi33 Verified Customer Verified Customer

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Carlos did a great job of finding me pretty much what I wanted. After a test drive etc. we sat down to discuss the price. Honda added 2 other fees of $500 each plus the usual little fees. They acted like I wanted. After a test drive etc. we sat down to discuss the price. Honda added 2 other fees of $500 each plus the usual little fees. They acted like I should be thrilled to get it for such a discounted price ( which was actually the price listed). Whenever I've bought a vehicle before those fees , if they are even real, were already figured into the list price. I felt Hondas sales tactics were false advertising and misrepresentation. I bought my last car there and they were great. Not so much this time. Will there be a next time??? More

by cbblancher Verified Customer Verified Customer

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Great Falls Honda , it was a pleasure working with Carlos and Josh, and everyone at the dealership , Thank you Great Falls Honda and Josh, and everyone at the dealership , Thank you Great Falls Honda More

by haggis_01 Verified Customer Verified Customer

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Great customer service they made it a flawless process getting my new vehicle from them at Honda. They have a customer for life. getting my new vehicle from them at Honda. They have a customer for life. More

by kacirw99 Verified Customer Verified Customer

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Josh was great and easy to work with. His coworkers were all very nice too. His coworkers were all very nice too. More

by hildalovesvinang Verified Customer Verified Customer

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We are impressed by the transparency, proactive customer service, and "no-pressure" interaction professed and carried out by the new owner of Great Falls Honda and the staff. We highly recommend this dealer service, and "no-pressure" interaction professed and carried out by the new owner of Great Falls Honda and the staff. We highly recommend this dealership. More

by Mel M Verified Customer Verified Customer

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Carlos made the experience of car buying very easy! He was straightforward and beyond helpful! He was straightforward and beyond helpful! More

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For the most part It was very easy to purchase my new Passport. I got what was expected for my trade in and I’m pretty happy with my deal. All of the people at Honda are super friendly and they appreciat Passport. I got what was expected for my trade in and I’m pretty happy with my deal. All of the people at Honda are super friendly and they appreciate your business. From sales, service, finance office, & even the owner shook our hands and thanked us for choosing them to purchase our new vehicle. I like that it is an independent dealership. Carlos was great! We will refer anyone needing a new car to go see him at Honda! Thank you!! More

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Carlos was very helpful and quick with the car buying process. Nothing was pushed on us. process. Nothing was pushed on us. More

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