Rooben and Carlos were both very knowledgeable and informative. I felt that Rooben truly wanted to help me find the right car to fit my needs. Both were very personable and made the process much easier.
"Carlitos was great and super friendly! He help me meet my..."
Carlitos was great and super friendly! He help me meet my budget for the 2020 Veloster lease. He’s super helpful and gave me tips on the manual transmission.
"So happy with our new car! Very courteous service. Carlos..."
So happy with our new car! Very courteous service. Carlos gave us the white glove treatment to show us all the features of our car. He worked with us on price and it was very easy to figure out financing.
"My experience at Hyundai went very well. Marcos was..."
- Hector Deaquino
My experience at Hyundai went very well. Marcos was thorough, top to bottom with explaining every step of our purchase. Carlos was also helpful. We highly recommend Hyundai in Tustin.
Buying from Tustin Hyundai and working with Dustin and Carlos was a great car-buying experience. Both were very responsive and customer service oriented. No dishonest practices.
"Great dealership to work with. Tells it as it is no BS...."
Great dealership to work with. Tells it as it is no BS. Would buy from this dealership again! Look for Carlitos for an even better experience. He tries to help you in any way he can doesn’t try to over sell you just straight forward and tells the truth. I did my research on the vehicle I purchased and everything he said was on par with what I already knew. You won’t regret it!
"Purchase of Hyundai Sonata Sport - December 2019"
I worked with both Tony Benjamin and Carlos Menjivar over a 2 week period to purchase my 2018 Hyundai Sonata Sport. They are both very easy to work with, professional, pleasant, patient and good on follow up! I would highly recommend both of them and this dealership!
"Re: Carlos is excellent- customer service and knowledge "
Jan 2020 is my 2 year remission anniversary from leukemia. I wanted to celebrate my “2 year old birthday”, by getting a 2020 Hyundai Kona EV Ultimate.
The lady that took my call and inquiry late Thursday afternoon, was polite and cheerful. You always know that if the person picking up the phone is pleasant, it’s a good sign for customer service.
Carlos contacted me within 20 minutes. I told him what I wanted and that I wanted to negotiate the deal via text. I lined up the specifics of the car and we came to a quick agreement on the deal. However, I chose one with the grey interior which was difficult to get. Carlos kept me informed of the process and guided me to a plan B. Within 10 minutes he confirmed car was available in my plan B color and that we could get it to Tustin Hyundai the next day-Sunday.
I didn’t realize but Carlos lives very far from the Tustin Hyundai dealership and yet came in on his off day. He spent over 1.5 hour to answer all my questions on the technology and help set the technology part up for me. Carlos is professional, great customer care and represents Tustin Hyundai as a 5 star representative. If I could give Carlos 100 stars I would because he made the process very easy and pain free- with a smile on his face!
Thank you Carlos! Thank you also to Sheryl in finance for coming in early and having all the paperwork completed under 20 minutes!
Great folks at Tustin Hyundai! Highly recommend. Would be a repeat customer with Carlos! Happy holidays!
"Very helpful and respectful. Wonderful customer service..."
Very helpful and respectful. Wonderful customer service and made it super fast and easy for me ! Definitely recommending Carlos ! Love my new car 💖 Thank Tustin Hyundai
Carlos was amazing and made purchasing my new 2020 Hyundai Palisade so easy. I didn't feel pressured at all and everything went so smooth. I test drove twice and told Carlos what I was looking forward. The next day he called telling me my dream car was in (included everything I told him). I will always go to Tustin Hyundai for all my future car needs.