Carlos Rivera

Everything went seamlessly. The salesman were professional and completed everything as required. I was pleased with the dealership as a whole. The salesman were professional and completed everything as required. I was pleased with the dealership as a whole. More

by lsheffield1974 Verified Customer Verified Customer

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I inquired about a vehicle online from A Carfax ad. A lady from the dealership called me three or four times she pacifically told me to ask for Joe when I got there. Telling me that she already spoke t A lady from the dealership called me three or four times she pacifically told me to ask for Joe when I got there. Telling me that she already spoke to Joe and he was expecting me.I asked for Joe When I got there and they refuse to talk to me basically sending the Salesman back out to deal with me when I was specifically told to talk to Joe he was expecting me which was obviously not true the lady that called me 3-4 times insisted I talk to Joe then actually another guy came out making me think he was Joe at the end of the deal. He told me he wasn’t Joe quite honestly they were kind of rude to me.at first they had attitude that they didn’t care if they sold the truck or not that had been on the lot for like 150 days It got better toward the end of the deal though, but the initial interactions weren’t that great I felt like I was bothering them Bottom line I would buy again. I just would not buy if they treated me like they did when I first got there last time. I buy a lot of vehicles a lot of expensive vehicles. I’m from our state. I thought I was doing them a favor. I had a decent trade 2023 Denali diesel with 13,000 miles on it in mint condition Which any dealer would want on their lot? I don’t care to have a phone call from anybody about the survey. I’m just speaking my mind since you asked me to give a survey here it is thank you. Have a good day. More

by ROROBMD Verified Customer Verified Customer

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Everyone was great. They worked with us till we came to an agreement on a deal. They were fast and friendly will definitely be back for another purchase. They worked with us till we came to an agreement on a deal. They were fast and friendly will definitely be back for another purchase. More

by travisantolak1 Verified Customer Verified Customer

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Great experience and the sales team (Carlos Rivera) did a great job helping me get the car I wanted. great job helping me get the car I wanted. More

by Chris Verified Customer Verified Customer

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The entire team at Brooksville Buick GMC is outstanding. From the GM Jennifer Stals to the Sales Manager Joe, all the salespeople Sal, Stone, Bruce, Carlos, Danette, Mark and Scott. The service department From the GM Jennifer Stals to the Sales Manager Joe, all the salespeople Sal, Stone, Bruce, Carlos, Danette, Mark and Scott. The service department with Donnie Pelham and Josiah Maher. Holly the cashier is the kindest human to Mike Foley in parts! All outstanding! Most caring, friendly, reliable and trust worthy dealership around!!! You will not be disappointed!!! More

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Excellent service by by Bruce hurst, the sale went very fast and complete by all, thanks fast and complete by all, thanks More

by MULCAHY1496 Verified Customer Verified Customer

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Dealership was clean and had a good amount of inventory with the exception of the Buick Envista, there were only two available. One was what we were looking for. Carlos went above to explain the workings o with the exception of the Buick Envista, there were only two available. One was what we were looking for. Carlos went above to explain the workings of the car and to set up the phone. Great job. More

by huntingtonds Verified Customer Verified Customer

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Carlos was extremely helpful with the whole process and working with my needs. very happy with my new vehicle. working with my needs. very happy with my new vehicle. More

by bkenny Verified Customer Verified Customer

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There was no pressure just understanding of my desires. Pleasant and fun. Very knowledgeable about the cars Pleasant and fun. Very knowledgeable about the cars More

by ktindall54 Verified Customer Verified Customer

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Great car buying experience with Carlos Rivera. He was friendly, helpful and great to work with. Highly recommend! He was friendly, helpful and great to work with. Highly recommend! More

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