Carlos Romero

After having a terrible experience at a different dealership and losing our momentum on buying a new truck, we came to Graff Chevrolet and we were greeted by Stephanie who instantly lifted our spirit dealership and losing our momentum on buying a new truck, we came to Graff Chevrolet and we were greeted by Stephanie who instantly lifted our spirits with a genuine smile and willingness to help us. After a quick test drive we knew this was the truck we wanted. We were greeted by sales manager Carlos during the financial process to correct some prices discrepancies on upgrades already included into the truck. Without even fighting back, they agreed to the price change we were looking for. We also had a car to trade in and were offered the same amount at each dealership but they gave us $1,500 to meet us in the middle for what we were hoping to make off the car. We had miscommunication with one of the upgrades and without a fight Carlos had our back and was willing to make us completely satisfied with our experience. With all of that said, we walked out of the dealership with a brand new Chevy Silverado with $5,000 worth of upgrades and our monthly payment was the same as the base model truck from the previous dealership who did not earn our business. Graff 100% earned our business and we hope you go there first for your next purchase. We cannot recommend Graff enough! Stephanie and Carlos went above and beyond for us and truly treated us like family! Thank you! More

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He worked hard to get us a good deal! Great guy! Would do business with him again. Great guy! Would do business with him again. More

by CRYSTAL1736 Verified Customer Verified Customer

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These guys absolutely got my deal exactly where I wanted to be and in a beautiful truck! Victor, Carlos, Esmerelda and Phillip are THE BEST IN THE BUSINESS!!! My family's 5th truck with Graff!! to be and in a beautiful truck! Victor, Carlos, Esmerelda and Phillip are THE BEST IN THE BUSINESS!!! My family's 5th truck with Graff!! More

by HORTON_C2003 Verified Customer Verified Customer

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I would absolutely recommend Graff Chevrolet in Grand Prairie to anyone who is looking for hassel free experience. The whole staff was was very friendly. Stephanie M. was incredibly helpful and attentiv Prairie to anyone who is looking for hassel free experience. The whole staff was was very friendly. Stephanie M. was incredibly helpful and attentive.She went above and beyond to make my car buying process easy and enjoyable. She has a very positive attitude... YOU ROCK STEPHANIE! More

by TGUYTON2013 Verified Customer Verified Customer

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I had a great experience at Graff Chevrolet! Miguel was my salesman, and he made the entire process smooth and stress-free. From the moment I walked in, he was friendly, knowledgeable, and truly Miguel was my salesman, and he made the entire process smooth and stress-free. From the moment I walked in, he was friendly, knowledgeable, and truly helpful. He answered all my questions, walked me through the options, and made sure I felt comfortable every step of the way. The whole process was quick and seamless — I was in and out with my new car in no time! I highly recommend asking for Miguel if you’re looking for a hassle-free car buying experience. More

by April Verified Customer Verified Customer

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Over price for employee worked here for 12 years and the employee discount is unreal employee discount is unreal More

by Whowell3 Verified Customer Verified Customer

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My salesman was Nathan. He was a very good communicator. I would ask for him again in the future. He was a very good communicator. I would ask for him again in the future. More

by GARY.64 Verified Customer Verified Customer

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Great people to work with. Fast, friendly and very polite. We have already decoy that our next vehicle will be purchased from Graff Chevrolet Fast, friendly and very polite. We have already decoy that our next vehicle will be purchased from Graff Chevrolet More

by RACEFAN031815 Verified Customer Verified Customer

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Carlos Romero was able to get us a good deal not just on one new vehicles but two new vehicles! We have purchased several vehicles from this dealership and have never been disappointed. We decided to purcha one new vehicles but two new vehicles! We have purchased several vehicles from this dealership and have never been disappointed. We decided to purchase a new suv and a truck and had the pleasure of working with sales representative Naomi Padilla and Victor Morales, Albert Moreno was in the finance department. The staff at Graff have always taken good care of us. We really appreciated their patience and the time they took to answer all of our questions. We thank you Graff for your professionalism in handling our business. More

by SANCHEZ073 Verified Customer Verified Customer

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They are very considerate people and I Appreciate that. Whenever I buy a car from this location is Great. Whenever I buy a car from this location is Great. More

by SHIRLEY_AJ Verified Customer Verified Customer

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