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Carlos Valdes
Carlos Valdes at RC Hill Mitsubishi-Ocala
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Carlos Valdes | Page 10

Service

RC Hill Mitsubishi-Ocala

3550 S Pine Ave
Ocala, FL 34471

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4.9
99 Reviews

Languages Spoken

Spanish Spanish

4.9

99 Reviews

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99 Reviews of Carlos Valdes

March 10, 2023

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Employee Rating

Great service short waiting time friendly staff good at explaing what work was done on my car More

by tomricciardi09
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jacob Hill, Will Roman

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Mar 12, 2023

RC Hill Mitsubishi-Ocala responded

Tomricciardi09, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 09, 2023

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Employee Rating

I arrived greeting warmly and promptly. Great experience, and I got to wait for a reasonable time and was informed by text and staff of what was going on. Nice car wash to rid the dirt and More

by clayamy40
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Hill, Will Roman

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Mar 12, 2023

RC Hill Mitsubishi-Ocala responded

Hi Clayamy40, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 06, 2023

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Employee Rating

Always super friendly and very helpful also very quick oil change. Very happy we got our car from here More

by brookeamandaj
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Lucas, TJ Lucas, Jacob Hill, Brandon Tavish, Will Roman , Rachael Freeman

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Mar 09, 2023

RC Hill Mitsubishi-Ocala responded

Brookeamandaj, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 05, 2023

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Had oil change and recall plus topped off w complimentary car wash. Staff very courteous, personable and accommodating. Had a cappuccino while i waited. Several seating areas w tv n wifi. More

by JEFFLAIRD
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Hill, Will Roman

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Mar 08, 2023

RC Hill Mitsubishi-Ocala responded

Jefflaird, we're glad you had such a wonderful experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

March 04, 2023

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Employee Rating

Easy to setup appointment, vehicle was serviced with what was needed. Both Jacob and Carlos -Service Advisors always take care of my vehicle maintenance and service. Both do an amazing job and very friendly, More

by carloss_email
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Hill, Will Roman

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Mar 08, 2023

RC Hill Mitsubishi-Ocala responded

Carloss_email, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 02, 2023

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Employee Rating

I enjoy going to R C Hill Mitsubishi-Ocala They are nice and Friendly Guys More

by mablemcgriff
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Recommend Dealer
Yes
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Mar 06, 2023

RC Hill Mitsubishi-Ocala responded

Mablemcgriff, thank you for sharing your positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 01, 2023

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Employee Rating

Did not fix my issues with the seat belts. The dealer or Mitsubishi. Very unsatusfied More

by ROGLO210
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brandon Tavish, Will Roman

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Mar 06, 2023

RC Hill Mitsubishi-Ocala responded

Hi Roglo210, we regret to hear that you are displeased with your recent experience with us. Upon inspection by our service department, your seat belt properly retracted. After multiple attempts, we were unable to duplicate your complaint regarding improper seat belt retraction and are therefore unable to make an authorized repair under warranty.

March 01, 2023

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Employee Rating

Super fast and super friendly What else could you ask for in a dealership They even washed my truck More

by LON.HULL
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Recommend Dealer
Yes
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Mar 04, 2023

RC Hill Mitsubishi-Ocala responded

Lon.hull, we are so pleased you enjoyed your visit to RC Hill Mitsubishi-Ocala! We are always more than happy to assist you if anything else comes up. Take care!

February 24, 2023

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Employee Rating

Very happy with service department. Had a factory update for computer. Carlos Valdes was very helpful. Thanks again! More

by paulbergolsen
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Workmanship
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Recommend Dealer
Yes
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Feb 27, 2023

RC Hill Mitsubishi-Ocala responded

Paulbergolsen, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, RC Hill Mitsubishi-Ocala

Feb 27, 2023

paulbergolsen responded

You are welcome 🤗

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