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Carlton Simmons
Carlton Simmons at Schaefer & Bierlein Chrysler

Carlton Simmons

Service Manager

Schaefer & Bierlein Chrysler

1015 Weiss St
Frankenmuth, MI 48734

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5.0
47 Reviews
5.0

47 Reviews

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47 Reviews of Carlton Simmons

October 17, 2026

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Employee Rating

ALWAYS VERY GOOD SERVICE. LIKE A FAMILY ALWAYS READY TO HELP AND GIVE GOOD ADVICE! WILL ALWAYS RETURN TO SCHAEFER & BIERLEIN! More

by price.m69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sarah Boudreau, Matt Ayotte

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October 15, 2026

Dealership Rating
Employee Rating

Great to deal with! they go over and about! Service department does an excellent job More

by gomerhecht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Ayotte

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Oct 15, 2026

Schaefer & Bierlein Chrysler responded

@Gomerhecht, thank you so much; we appreciate that very much. Thank you for you business and taking the time to write a kind and very positive review following your recent service visit! We will be here for you when you need us at Schaefer & Bierlein...Where Service Sells Cars!

October 14, 2026

Dealership Rating
Employee Rating

Workers were Courteous Respectful Efficient Timely As always !! Great to always take my business there! More

by suebierlein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Brief, Matt Preseau , Craig Bierlein

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Oct 15, 2026

Schaefer & Bierlein Chrysler responded

Hi Sue! Thank you so much for taking the time to write us a very kind & positive review ;) Always nice to see you here at the Dealership. You know this already, but we will be here for you when you need us at Schaefer & Bierlein...Where Service Sells Cars!

October 13, 2026

Dealership Rating
Employee Rating

Excellent Service and Sales Department. Our go to dealership for years. Have recommended this dealership several times to our family and friends. More

by bellmuth3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Brief, Matt Preseau

Print
Oct 14, 2026

Schaefer & Bierlein Chrysler responded

Thank you so much for the fantastic review following your recent service visit! We truly appreciate the kind words regarding our service and sales departments, as well as your ongoing recommendations to friends and family. Thank you for your years of loyalty; we look forward to serving you again! We will be here for you when you need us at Schaefer & Bierlein...Where Service Sells Cars!

October 12, 2026

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Employee Rating

I highly recommend Schaefer & Bierlein Chrysler to anyone looking for a dealership that goes above and beyond. I couldn’t be happier with my experience and would absolutely do business with them again! More

by amstefanovsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Preseau

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Oct 12, 2026

Schaefer & Bierlein Chrysler responded

Thank you so much Anna for the very kindly worded review and recommendation! Thank you for your continued loyalty to our dealership and as you know we will be here for you when you need us at Schaefer & Bierlein...Where Service Sells Cars!

October 12, 2026

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Employee Rating

A great place to buy vehicles and SERVICE! Their slogan Service Sells Cars is way more than a slogan. If you’ve ever had a service issue with a dealership this is the place where you should b More

by tzrookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Brief, Matt Preseau

Print
Oct 12, 2026

Schaefer & Bierlein Chrysler responded

Awesome! Gosh thank you so much for these highly appreciated words of praise! We look forward to working with you again when the time is needed whether in Sale or Service ! We will be here for you when you need us at Schaefer & Bierlein...Where Service Sells Cars!

October 10, 2026

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Employee Rating

Matt & Carlton & all service staff I have dealt with have always been friendly, helpfull & very knowledgeable about my Jeep. I see no reason to go anyhere else. More

by jasper9rk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Ayotte, Jon Brief, Matt Preseau

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Oct 12, 2026

Schaefer & Bierlein Chrysler responded

That's what we love to hear! Thank you so much for you business and we look forward to working with you again! Enjoy all of the adventures in your Jeep and know we will be here for you when you need us at Schaefer & Bierlein...Where Service Sells Cars!

October 09, 2026

Dealership Rating
Employee Rating

I have purchased three Jeeps from Schaefer & Bierlein Chrysler. They have earned my support because they have been the best dealership with the best service department. More

by debbaleeb
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jim McNalley

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Oct 12, 2026

Schaefer & Bierlein Chrysler responded

Thank you very much!! We appreciate your continued business with our dealership and very happy to hear its always been a pleasant and positive experience! Enjoy you new Jeep and we look forward to serving you again. We will be here for you when you need us at Schaefer & Bierlein...Where Service Sells Cars!

October 09, 2026

Dealership Rating
Employee Rating

Carlton and Shaefer & Bierlein are great! Never done business with a dealership that outperforms their great customer service. More

by debbaleeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 12, 2026

Schaefer & Bierlein Chrysler responded

Thanks again! That's what we love to hear and strive to do each and every time. Thank you for working with us both in Sales and Service and we appreciate the very kindly worded review and recommendation! We will be here for you when you need us at Schaefer & Bierlein...Where Service Sells Cars!

October 09, 2026

Dealership Rating
Employee Rating

Awesome service as always! It feels like I’m family & I trust they will not oversell service/parts. More

by lynne.kindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Brief, Matt Preseau

Print
Oct 12, 2026

Schaefer & Bierlein Chrysler responded

Thank you so much, Lynne! I think you're practically family now :) Always nice to see you at the dealership and that we have gained your trust as well. Enjoy the fall season and we look forward to serving you again when the time is needed. We will be here for you when you need us at Schaefer & Bierlein...Where Service Sells Cars!

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