Carmen Hinton

CMA Valley Subaru is a superb dealership—both sales and service! Scheduling a service appointment is quick and easy! Frank Smith was most helpful as I was replacing a Subaru with accident damage..He readil service! Scheduling a service appointment is quick and easy! Frank Smith was most helpful as I was replacing a Subaru with accident damage..He readily explained the new vehicle updates. When I picked up the car, he made sure it was registered in the MySubaru app. Then, he scheduled an appointment with the IT representative to review questions related to the 2023 Outback’s technology. CMA Valley Subaru is genuinely concerned about the customer; its expert sales and service are a win-win for both the dealership and the customers!! Thank you taking such great care of me, Jane More

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Frank Smith was outstanding dealing with us on our second Subaru from Valley Subaru. Our service continues to be excellent - the best from any dealer anywhere. Subaru from Valley Subaru. Our service continues to be excellent - the best from any dealer anywhere. More

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I bought my new outback in 2019 salesperson was really great. I have been taking in for scheduled maintenance last taken in September 2022 they busted my radiator did not tell me replaced it. Getting in c great. I have been taking in for scheduled maintenance last taken in September 2022 they busted my radiator did not tell me replaced it. Getting in car to go home no a/c told me it worked when they had it. It was in the off position. When I talked with the service manager she informed me they replaced everything since under warranty. What? Also I was fully charged for my simple maintenance that ended in a nightmare . She was extremely rude and condescending when I talked with her on the phone. I refuse to go back have switched to another dealership and will not ever buy from here again! Also I found the other dealership was a lot cheaper! It’s very disheartening regarding some humans non caring only want the money. I deal with a lot of people, I tell whoever I can avoid this place like the plague. More

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best darn dealership in the entire state of Virginia change that on the entire east coast. change that on the entire east coast. More

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People at dealership are very customer responsive and very helpful. It has always been a pleasant experience dealing with them. very helpful. It has always been a pleasant experience dealing with them. More

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There is no one better to listen to your concerns and work with you than Frank Smith and Valley Subaru! Thank you! work with you than Frank Smith and Valley Subaru! Thank you! More

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I’ve had awesome experiences with each vehicle bought from Valley! Frank has sold me 4 vehicles and he is a great friend and wonderful salesman to work with. The entire staff at Valley is courteous and from Valley! Frank has sold me 4 vehicles and he is a great friend and wonderful salesman to work with. The entire staff at Valley is courteous and friendly each time you visit the dealership! More

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Thank you Frank for getting me into a 2022 Forester Wilderness in just a few days! CMA Valley Subaru is the best! Wilderness in just a few days! CMA Valley Subaru is the best! More

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Frank and the staff at CMA Valley Subaru were superb! I would highly recommend buying from them if you are in the market for a Subaru! would highly recommend buying from them if you are in the market for a Subaru! More

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Valley Subaru consistently aspires to satisfy the customer. Charles oversees a talented staff. Frank Smith is an experienced professional. Always a pleasure! customer. Charles oversees a talented staff. Frank Smith is an experienced professional. Always a pleasure! More

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