Carmine Valentino | Page 14

Excellent, Fast, and Responsive Service! I honestly have to say this might just be the fastest and easiest car shopping and deal making I have ever had. I was in the market for a new-to-me us I honestly have to say this might just be the fastest and easiest car shopping and deal making I have ever had. I was in the market for a new-to-me used vehicle and decided to make the switch from Hondas to Subaru. I had found a great 2016 Subaru Impreza at a great price and was immensely surprised that Premier had a HealthCare Provider discount program - as a nurse, it was so great to not only get recognition but also a discount on top of what I felt was a great deal! I started with the sales/delivery specialist Eric who took me on the test drive and really went through all my questions about the vehicle and, even despite my research, made me aware of some features I hadn't been aware of and knew the answer to everything I asked about and if it was something he was slightly uncertain on, he did find out immediately for me and let me know. I then met with AJ to start the process of a deposit on the car and paperwork and he was very upfront and transparent with everything as well and never once did I feel I was getting misled. I met with Sherry the first day and then on my car delivery day for all the final financing and paperwork. She really is funny and a great sense of humor and took so much time with me going over every single possible option and coverage option, packages, etc. with me, making sure I understood them all and how it might help my particular situation. I never once felt pressured to take anything and was incredibly patient and for that I am grateful. Lastly, Darlene took the time to go over every feature inside the car and made sure my phone was connected and I understood how each feature works. They truly live up to the Premier Pledge they mention on their website. I highly recommend them and look forward to future maintenance, service, and future car purchases down the road. Thank you so much! More

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Wonderful staff and great experience! I had the pleasure of working with Vince who sold me my New 2018 Subaru Legacy, and I couldn't have had a better experience. I have never met a salesm I had the pleasure of working with Vince who sold me my New 2018 Subaru Legacy, and I couldn't have had a better experience. I have never met a salesman so kind and understanding and helpful! I know my parents have always had their favorite salesman at Subaru for as long as I can remember but that changed when we met Vince. He guided me in choosing the best car for my needs within my budget, which was very important to me. He kept in contact with me as we waited for the delivery day and helped to accommodate my schedule. I felt like Vince was part of the family, and it made a very stressful situation of purchasing a new car easy. I am so grateful to him for all he has done and his help! Sherry was also wonderful in helping with finances, she is so kind and helpful in making the process go smoothly. I am thankful to everyone at Premier in Watertown, you won't find better people anywhere else! More

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Excellent! Sarah Ritenour sold me two cars, a Suburu and a Jeep (not at the same time :-). I won't go anywhere else. I also had the pleasure of meeting Carmine, Sarah Ritenour sold me two cars, a Suburu and a Jeep (not at the same time :-). I won't go anywhere else. I also had the pleasure of meeting Carmine, Sherri,, Joe, and a host of others, and I felt welcomed and valued. Over the past few years I have had several oil changes and the service department they have always been accommodating, fast and efficient. More

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first Subaru I traded in a Honda for a new Subaru Crosstrek. Everyone at the dealership was very helpful. Started the search on the web and telephone. Michael Cola I traded in a Honda for a new Subaru Crosstrek. Everyone at the dealership was very helpful. Started the search on the web and telephone. Michael Colagiovanni was my go to person. He found me the car I wanted at the price point I wanted. When I went into the dealership I dealt with John Risk, Joe Hernandez and the queen of tech, Darlene Lopez. I got a fantastic deal on my trade in. The dealership is like a little family. I went back to get help with learning some of the high tech safety features and some other little things. People knew me and greeted me warmly. It was an easy and very positive experience. I can see why they get good reviews and people go back More

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First Big Purchase was fast and easy! This was my first time buying a almost new car and my experience at Premier Subaru was fast, easy, and great! Before going to the Subaru dealer in Wa This was my first time buying a almost new car and my experience at Premier Subaru was fast, easy, and great! Before going to the Subaru dealer in Watertown I had been looking around in other Subaru dealers; however, since I already have a car in mind with specific features and was not looking into a new car, it was hard to find a car that matched my description. Therefore, I began to search online, which is when I came across a car that was a perfect match and was at the Subaru dealer in Watertown, CT. This dealer was about 30 minutes away from where I lived, so I knew I would have to be driving back and forth if I ended up deciding to buy the car I had found online. When I went in the first day I didn't automatically go for the car I found online, I started by looking around at what other pre-owned cars were available. Once I did that I went in to ask for more information, which is where I met Vincent. Vincent was great! He was so enthusiastic and willing to help in anyway. Just one thing I though was inconvenient was that he was not able to answer a couple of questions about the car that I had. The questions involved the warranties on the car; however, he immediately found someone to answer my questions. In the end I was convinced by Vincent to buy the car, which I completely did not plan on doing that day! My idea was to look around and come back another day, but this car was a perfect match and the deal for the car was unmatchable! I then began the paperwork and to run my credit since I was financing the car. Carmine was very helpful in this step! He was able to break down the loads of information into simpler terms, which I greatly appreciate since this was my first time buying a car and I had no idea what I was in for. He gave me an estimate of what my monthly payments would end up being and how much I would have to put down in order to reach my goal. Finally, Joe assisted me which the contract, informed me about the warranties the dealer provided, and most importantly got me a great deal on the interest rate! To summarize my experience, I went in on a Thursday and drove my new car home the next day by the afternoon! This was great because I only had to drive back and forth twice! All I was in charge of was getting a bank check and the insurance information, the dealer did everything else, which included getting my new plates! Even though I went into Premier Subaru with a car already in mind and almost set I never felt pressured into buying a car, which is a very uncomfortable experience I had to experience in another dealer. Everyone at Premier Subaru was very friendly and answered all my questions. I consider myself a tough customer because I like to know every detail before making a big purchase so I tend to ask LOTS of questions, but at Premier Subaru everyone was very patient and went over information I didn't understand with me (sometimes even more than once!). I would definitely recommend buying a car here not only because of the service they provide and from my experience, but also because this dealer offered great prices for many of their cars! More

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Great Buying Experience I worked with Sarah on this purchase and she was extremely transparent and helpful throughout. I am very excited to be driving this new WRX! I worked with Sarah on this purchase and she was extremely transparent and helpful throughout. I am very excited to be driving this new WRX! More

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Good relations until we ran into a glitch (loss of inernet) I was doing great with Carmine Valentino... until Mr. Hernandez got involved in the negotiations.... very abrupt and very pushy. Vincent was very n I was doing great with Carmine Valentino... until Mr. Hernandez got involved in the negotiations.... very abrupt and very pushy. Vincent was very nice. Lifetime power train warranty , and 5 coupons for oil changes sweetened the deal and got me more interested in the purchase.. More

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Friendly and patient We went looking for a Subaru Impreza. Vincent greeted us with a warm smile and immediately escorted us to his desk. He spent the time to go over our We went looking for a Subaru Impreza. Vincent greeted us with a warm smile and immediately escorted us to his desk. He spent the time to go over our options, took us to the lot and patiently waited as we looked around, took us for a test drive, constantly pointing out features of the car during the drive. This was our first ever car purchase where we didn’t feel pressured to buy. But, after Vincent was done showing us around, we were so impressed with his professionalism, that we knew that we were going to buy a car from him. And we did! Our experience at Premier was personal. It didn’t feel like we were on a conveyor belt, as it felt at other dealerships. To top it off, Vincent gave me flowers on the day we picked up the car.... priceless! So go and get your car and flowers from Vincent! More

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Quick, easy purchase Thanks to an extensive inventory I was able to purchase my vehicle in the same day I visited the dealership. The team made the purchase very easy and Thanks to an extensive inventory I was able to purchase my vehicle in the same day I visited the dealership. The team made the purchase very easy and they were very friendly. Carlos was a pleasure to work with. More

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Great dealership & great staff. I had a great experience with Premier Subaru. Every one was very friendly & helped me to buy a great used Subaru Forrester. And they have the best pri I had a great experience with Premier Subaru. Every one was very friendly & helped me to buy a great used Subaru Forrester. And they have the best prices around. More

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