Carmine Valentino | Page 14

First Big Purchase was fast and easy! This was my first time buying a almost new car and my experience at Premier Subaru was fast, easy, and great! Before going to the Subaru dealer in Wa This was my first time buying a almost new car and my experience at Premier Subaru was fast, easy, and great! Before going to the Subaru dealer in Watertown I had been looking around in other Subaru dealers; however, since I already have a car in mind with specific features and was not looking into a new car, it was hard to find a car that matched my description. Therefore, I began to search online, which is when I came across a car that was a perfect match and was at the Subaru dealer in Watertown, CT. This dealer was about 30 minutes away from where I lived, so I knew I would have to be driving back and forth if I ended up deciding to buy the car I had found online. When I went in the first day I didn't automatically go for the car I found online, I started by looking around at what other pre-owned cars were available. Once I did that I went in to ask for more information, which is where I met Vincent. Vincent was great! He was so enthusiastic and willing to help in anyway. Just one thing I though was inconvenient was that he was not able to answer a couple of questions about the car that I had. The questions involved the warranties on the car; however, he immediately found someone to answer my questions. In the end I was convinced by Vincent to buy the car, which I completely did not plan on doing that day! My idea was to look around and come back another day, but this car was a perfect match and the deal for the car was unmatchable! I then began the paperwork and to run my credit since I was financing the car. Carmine was very helpful in this step! He was able to break down the loads of information into simpler terms, which I greatly appreciate since this was my first time buying a car and I had no idea what I was in for. He gave me an estimate of what my monthly payments would end up being and how much I would have to put down in order to reach my goal. Finally, Joe assisted me which the contract, informed me about the warranties the dealer provided, and most importantly got me a great deal on the interest rate! To summarize my experience, I went in on a Thursday and drove my new car home the next day by the afternoon! This was great because I only had to drive back and forth twice! All I was in charge of was getting a bank check and the insurance information, the dealer did everything else, which included getting my new plates! Even though I went into Premier Subaru with a car already in mind and almost set I never felt pressured into buying a car, which is a very uncomfortable experience I had to experience in another dealer. Everyone at Premier Subaru was very friendly and answered all my questions. I consider myself a tough customer because I like to know every detail before making a big purchase so I tend to ask LOTS of questions, but at Premier Subaru everyone was very patient and went over information I didn't understand with me (sometimes even more than once!). I would definitely recommend buying a car here not only because of the service they provide and from my experience, but also because this dealer offered great prices for many of their cars! More

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Great Buying Experience I worked with Sarah on this purchase and she was extremely transparent and helpful throughout. I am very excited to be driving this new WRX! I worked with Sarah on this purchase and she was extremely transparent and helpful throughout. I am very excited to be driving this new WRX! More

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Good relations until we ran into a glitch (loss of inernet) I was doing great with Carmine Valentino... until Mr. Hernandez got involved in the negotiations.... very abrupt and very pushy. Vincent was very n I was doing great with Carmine Valentino... until Mr. Hernandez got involved in the negotiations.... very abrupt and very pushy. Vincent was very nice. Lifetime power train warranty , and 5 coupons for oil changes sweetened the deal and got me more interested in the purchase.. More

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Friendly and patient We went looking for a Subaru Impreza. Vincent greeted us with a warm smile and immediately escorted us to his desk. He spent the time to go over our We went looking for a Subaru Impreza. Vincent greeted us with a warm smile and immediately escorted us to his desk. He spent the time to go over our options, took us to the lot and patiently waited as we looked around, took us for a test drive, constantly pointing out features of the car during the drive. This was our first ever car purchase where we didn’t feel pressured to buy. But, after Vincent was done showing us around, we were so impressed with his professionalism, that we knew that we were going to buy a car from him. And we did! Our experience at Premier was personal. It didn’t feel like we were on a conveyor belt, as it felt at other dealerships. To top it off, Vincent gave me flowers on the day we picked up the car.... priceless! So go and get your car and flowers from Vincent! More

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Quick, easy purchase Thanks to an extensive inventory I was able to purchase my vehicle in the same day I visited the dealership. The team made the purchase very easy and Thanks to an extensive inventory I was able to purchase my vehicle in the same day I visited the dealership. The team made the purchase very easy and they were very friendly. Carlos was a pleasure to work with. More

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Great dealership & great staff. I had a great experience with Premier Subaru. Every one was very friendly & helped me to buy a great used Subaru Forrester. And they have the best pri I had a great experience with Premier Subaru. Every one was very friendly & helped me to buy a great used Subaru Forrester. And they have the best prices around. More

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Great service We worked with Robert and Carmine during our car buying experience. Robert gave us the royal treatment and helped us pick the car that was right for u We worked with Robert and Carmine during our car buying experience. Robert gave us the royal treatment and helped us pick the car that was right for us. Carmine was great with running numbers for us and giving us different scenarios. The staff was wonderful and fit us in last minute to go through the financing process the day we visited the dealership because we didn't have time to come back. The staff stayed late to ensure that everything was taken care of. More

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Team work at it's best It was the response I received from an on-line inquiry that brought me to this dealership; Cristal Lima responded quickly and accurately to my request It was the response I received from an on-line inquiry that brought me to this dealership; Cristal Lima responded quickly and accurately to my request for information. I would not have visited this dealership if it wasn't for her. The product specialist, Carlos Batista, was very knowledgeable about the 2018 Forester Touring Model. He was very helpful and made this an enjoyable visit. Carmine Valentino has the skills and personality to deal with customer negotiations. He maintains his "cool" despite challenging situations. Working with Joe Hernandez, the finance manager, was like poetry in motion. His experience and confidence in handling the paperwork associated with trading, buying, financing and licensing a new vehicle was a delight. He was thorough and professional. Certainly an asset to this dealership. More

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Subaru Impreza This is the 2nd Subaru I purchased from premier Subaru and Sarah Ritenour. I can't say enough about how well I was treated at premier. If you're look This is the 2nd Subaru I purchased from premier Subaru and Sarah Ritenour. I can't say enough about how well I was treated at premier. If you're looking to buy a Subaru this is the best dealership around. Ask for Sarah. More

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Practice what they preach Excellent customer service and follow up. Vincent Davis listened to my needs and Joe Hernandez put a deal together that made me very happy. The whole Excellent customer service and follow up. Vincent Davis listened to my needs and Joe Hernandez put a deal together that made me very happy. The whole staff was anxious to please. I feel this experience will lead to the same satisfaction when I need service at Premier Subaru. More

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