Carole Edwards
Carole Edwards at Aschenbach Ford

Carole Edwards | Page 2

Service Advisor

Aschenbach Ford

1135 E Main St.
Wytheville, VA 24382

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4.6
22 Reviews
4.6

22 Reviews

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22 Reviews of Carole Edwards

May 01, 2024

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Employee Rating

service department was kind and professional job was done prompt work was done right and fast More

by rhansonhgw20
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: TERRY Brewer, Tristan Kiernan , mason the tech and steve in parts

May 06, 2024

Aschenbach Ford responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Aschenbach Ford Team

April 26, 2024

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Service was GREAT as usual! ! I love this dealer. Talk about a seamless transaction! The folks at Aschenbach Ford picked my vehicle up where I work, performed the desired serv More

by rking19
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Recommend Dealer
Yes
May 01, 2024

Aschenbach Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Aschenbach Ford Team

April 25, 2024

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I called in for an appointment to get my batteries checked. Appt. Time 9:00 am truck in shop about 9:20 about 10:00 was informed one of my batteries was very weak. Bought their battery (original equip More

by TRUCKER18_2000
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Recommend Dealer
Yes
Apr 29, 2024

Aschenbach Ford responded

Thank you for leaving this review. Your comments are important to us, and we appreciate all feedback, as it helps us grow as a dealership. Please contact us so we can further discuss your visit. We look forward to speaking with you. Sincerely, The Aschenbach Ford Team

April 24, 2024

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Carole is always terrific in responding to our vehicle needs. She is kind, knowledgeable, and professional. She puts a great face on Aschenbach Ford and is one of the main reasons we continue to have ou More

by LTHOMAS21265
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Recommend Dealer
Yes

Other Employees Tagged: TERRY Brewer

Apr 29, 2024

Aschenbach Ford responded

Hello and thank you for your kind words! Carole is a great asset and we are glad to hear she has provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, The Aschenbach Ford Team

April 06, 2024

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Friendly knowledgeable dependable works with me when I try to make appointment on my free time More

by SHIRLEYWSHARP
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: TERRY Brewer, Tristan Kiernan

Apr 10, 2024

Aschenbach Ford responded

Thank you, Shirley We know bringing your car in for service can be a hassle and we couldn't be happier that we made the process a bit easier for you. We look forward to working with you again if you ever have any automotive needs. Sincerely, The Aschenbach Ford Team

April 02, 2024

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Had an oil change, tire rotation and sticker! Everything went smoothly! Staff was friendly and knowledgeable More

by lisa
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Recommend Dealer
Yes
Apr 05, 2024

Aschenbach Ford responded

Lisa, we're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Aschenbach Ford Team

March 20, 2024

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Great service department the techs are the best 100% satisfied they do all my work i would recommend them to anyone More

by rhansonhgw20
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: TERRY Brewer, Tristan Kiernan , Mason Master tech

Mar 22, 2024

Aschenbach Ford responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Aschenbach Ford Team

March 16, 2024

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Was an easy transition and the sales man was new very friendly and knowledgeable it has been a good experience More

by suedoc83
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Recommend Dealer
Yes

Other Employees Tagged: Jason Pearman, Andrew Porter

Mar 20, 2024

Aschenbach Ford responded

Thank you so much for taking the time to share your feedback with us, Sue! We work hard to make sure our guests have a good experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Aschenbach Ford Team

March 15, 2024

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Prompt and efficient and friendly service. And, they picked up and delivered my auto. I will use them again for service. More

by TJBARKER48
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Recommend Dealer
Yes

Other Employees Tagged: TERRY Brewer

Mar 20, 2024

Aschenbach Ford responded

Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. Sincerely, The Aschenbach Ford Team

March 14, 2024

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The staff and the service was excellent. Waiting area was clean and comfortable. Will return. More

by LINDAMILLER9549
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Recommend Dealer
Yes

Other Employees Tagged: TERRY Brewer, Tristan Kiernan

Mar 18, 2024

Aschenbach Ford responded

Thank you for visiting our service department and for leaving the kind words, Linda. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Aschenbach Ford Team

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