Carson Fewell

Initially, I did not have the best experience, but I tend to not overall rate a local company because of an initial mistake, but more how they handle things when there are challenges. Cody the manager was ve to not overall rate a local company because of an initial mistake, but more how they handle things when there are challenges. Cody the manager was very responsive and understanding to my feedback. I actually think he probably read "Hug Your Haters" written by my friend Jay Baer. All someone wants to do with car shopping is just get a price that makes them want to buy the car. At 2nd shot, that's what Cody did. The process was easy and Carson + random new guy on his first day (sorry forgot your name, but you were cool) were super friendly and fun. Actually asking me questions in a way where they seemed to try and get to know me while I was buying. The finance guy didn't try and oversell me on something I didn't need and was just straight forward. Then Cody even double checked on me at the end and offered to help with something I cared about in the future. That's how businesses in our area should be about things so we should encourage these types of things. Overall, the result was something I would say was good and I think me sharing the feedback will actually help them. Running businesses are hard so sometimes grace is needed and then when it happens then there's a good experience that results. That is what happened with me. More

Print