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Carson Trafzer
Carson Trafzer at Byers Ford

Carson Trafzer

Service Advisor

Byers Ford

1101 Columbus Pike
Delaware, OH 43015

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4.9
63 Reviews
4.9

63 Reviews

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63 Reviews of Carson Trafzer

December 26, 2025

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Employee Rating

Very friendly and professional. Always keeps me posted with the work on the car. The work done on my Mustang keeps her running like new. Thank you! More

by basketcjh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Maynard, Sly Wallen, Tiffany Marks

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December 23, 2025

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Employee Rating

N/aok but wait is long for oil chgok ok ok okik ok ok ok ok this is annoying More

by DJAUCHIUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cousins, Bill Thorpe, Greg Maynard, Sly Wallen, Tiffany Marks

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December 02, 2025

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Employee Rating

We came in due to a recall, Carson was so polite and explained how he had to order parts. He's very professional and an asset to your dealership. More

by JMARTIN140
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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Dec 02, 2025

Byers Ford responded

Thank you for taking the time to share your positive experience with us. We're delighted to hear that Carson provided you with professional and polite service. We agree he is a valuable member of our team, and we'll be sure to pass along your kind words. We appreciate your business and look forward to assisting you again in the future.

December 02, 2025

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Great 1st experience, I will be back for all my future needs. Love the happy hour works special. More

by m_quick5
Recommend Dealer
Yes

Other Employees Tagged: Carson Trafzer

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Dec 04, 2025

Byers Ford responded

Thank you so much for the wonderful feedback! We are thrilled to hear that you enjoyed your first visit and that the happy hour works special hit the mark. We look forward to seeing you again soon.

November 29, 2025

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Employee Rating

I have had excellent service experience with Carson Trafzer. He truly cares about providing excellent service to your customers. He works closely with the mechanics and the customers to solve issues. More

by gmays0
Recommend Dealer
Yes

Other Employees Tagged: Carson Trafzer

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Dec 02, 2025

Byers Ford responded

Thank you so much for taking the time to share your experience. We are thrilled to hear that Carson provided excellent service and worked closely with the team to resolve your issues. We will make sure to pass along your kind words to him!

November 26, 2025

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Employee Rating

Excellent experience! Simply amazing! World class service Excellent experience! Simply amazing! World class services recommend this car dealership. Professional staff very More

by Sophiagivonne
Recommend Dealer
Yes

Other Employees Tagged: Carson Trafzer

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Dec 02, 2025

Byers Ford responded

Thank you for taking the time to share your feedback. I'm sorry to hear that your experience did not fully meet your expectations. We value your input as it helps us improve. I'm glad to know that everything is all good now, and we hope to have the opportunity to provide you with a better experience in the future.

November 25, 2025

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Employee Rating

This is my go-to dealer for my Edge. They are professionals in all aspects. Knowledgeable and friendly. More

by pjcolflesh75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Marks

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Dec 02, 2025

Byers Ford responded

Thank you so much for making us your go-to dealer for your Edge! We are thrilled to hear that you found our team to be professional, knowledgeable, and friendly. It is always a pleasure serving you, and we look forward to seeing you again soon.

November 23, 2025

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Everyone did what they should and were reasonably quick. Smooth experience. I am happy enough More

by Davidrathje
Recommend Dealer
Yes

Other Employees Tagged: Carson Trafzer

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Nov 24, 2025

Byers Ford responded

Thank you for sharing your feedback with us! We're happy to hear you had a smooth and quick experience. We appreciate your business and hope to see you again soon.

November 19, 2025

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Employee Rating

Everyone was nice Carson was great texting me at our appointment. Buying the car people were nice and informative. More

by balcerzak.12
Recommend Dealer
Yes

Other Employees Tagged: Carson Trafzer

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Nov 19, 2025

Byers Ford responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our team and that Carson provided excellent service. We appreciate you choosing us and hope you enjoy your new car.

November 18, 2025

Dealership Rating
Employee Rating

The front desk was ready to receive me upon arrival; the issue was immediately identified and quickly fixed; the dealership honored the warranty and I paid a fair price for excellent service. I will be back More

by jacques_gascoyne
Recommend Dealer
Yes

Other Employees Tagged: Carson Trafzer

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Nov 19, 2025

Byers Ford responded

Thank you for the wonderful feedback! I am so glad to hear our team took great care of you and that we could get your vehicle back on the road quickly. It's fantastic to know you were pleased with the warranty process and the service you received. We look forward to seeing you again next time.

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