Carter Downey | Page 10

The staff were all warm and friendly. They made the purchasing process extremely easy and streamlined. They made the purchasing process extremely easy and streamlined. More

by rkaelin16 Verified Customer Verified Customer

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The transaction was smooth and done quickly. Sales and finance were prepared and knew there job. Sales and finance were prepared and knew there job. More

by redeye513 Verified Customer Verified Customer

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Saw a sweet deal online, stopped by to check it out and about a minute in Dylan was already on the way to meet us. Super quick deal. about a minute in Dylan was already on the way to meet us. Super quick deal. More

by jc Verified Customer Verified Customer

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They take advantage of women buyers and lie constantly, they have trade cash and car we tried to buy but broke down after signing and promised to fix but didn’t and lied and said they did and it broke down they have trade cash and car we tried to buy but broke down after signing and promised to fix but didn’t and lied and said they did and it broke down again before leaving. So yes if you would like them to steal your trade in keep your cash and the Jeep you tried to buy that they are still forcing upon you even tho you do not want it after not doing as they said but still trying to deceive you this is your place . A bunch of crooks straight up. We don’t even have the car and told us they are selling our trade keeping our cash and the broke down jeep . More

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Very professional and knowledgeable of the jeep i was buying. Everyone especially Ben was polite and wanting to help buying. Everyone especially Ben was polite and wanting to help More

by Tylerscott745 Verified Customer Verified Customer

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If I could give a negative review, I would. I have had two issues. # 1 Salesman do not know how the car buying process should happen. Offered to pay cash for new vehicle, salesman showed me I have had two issues. # 1 Salesman do not know how the car buying process should happen. Offered to pay cash for new vehicle, salesman showed me all the discounts and rebates and told me the final price. When the financing started to happen and I told the finance office that I would be paying cash, they state that the rebates would not be allowed. I understood that that was due financing thru them, but the salesman should have known that prior to getting me to the finance office. #2 issue was agreed to purchase a used vehicle. the sales team sent me contract, i agreed to pricing, told me to bring check for deposit, (when the salesman was at my office) and i could finish transaction on Monday. Then went back to office and told me that another customer agreed to purchase it, so I was screwed out on another vehicle. Carter Downey was the manager that I dealt with, who was an unprofessional lying xxx. Told him of the previous issues that I had with the dealership and he insured me that this would go smoothly. I definitely question this dealer's integrity and practices. Buyer beware! More

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Responsive to customer needs and best pricing amongst other dealers. Highly recommend this dealership to others. other dealers. Highly recommend this dealership to others. More

by jbtrichel Verified Customer Verified Customer

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Great dealership everything was simple and easy no problems left the place with a big smile on my face problems left the place with a big smile on my face More

by swaghill27 Verified Customer Verified Customer

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Our salesman Chris Hatfeid very engaging, and very helpful with any questions we had. Carter and Chris made us feel important helpful with any questions we had. Carter and Chris made us feel important More

by butnerjr Verified Customer Verified Customer

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The Hummer H2 we payed cash for did not even get me 1/2 way home. The transmission blow up in drive & #3 then finding out in 2 shops and 4 mechanics latter most of the engine had to be rebuilt. $7K has now way home. The transmission blow up in drive & #3 then finding out in 2 shops and 4 mechanics latter most of the engine had to be rebuilt. $7K has now turned into $17K. Thanks for all your lies about how the owner of your car lots good friend owned this Hummer & there is nothing really wrong with it. All your 5 star ratings have to be one new cars only!!!! Yes they were very nice. More

by ParisFitness Verified Customer Verified Customer

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