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Casandra Rodriguez
Casandra Rodriguez at Don Davis Nissan

Casandra Rodriguez

Service Advisor

Don Davis Nissan

1320 I-20 Frontage Rd
Arlington, TX 76018

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4.7
168 Reviews
4.7

168 Reviews

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168 Reviews of Casandra Rodriguez

October 10, 2025

Dealership Rating
Employee Rating

Cassandra always communicates the status and provides information if an issue comes up that needs to be addressed, she's always very friendly and in a good mood smiling. More

by Gponce1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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October 09, 2025

Dealership Rating
Employee Rating

Don Davis has a Great fast service team. They Always come here for an oil change More

by jan.esparza15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth Baer, Adrian Alonso, Logan Mims, Damarcus Allen, Charles Reynolds, Christo Rosales

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September 29, 2025

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Employee Rating

They protected my car from getting damaged and they fixed all necessary parts for my car. They went above and beyond. More

by Michaelhargrove839
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth Baer, Adrian Alonso, Logan Mims, Damarcus Allen, Charles Reynolds, Christo Rosales

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Sep 30, 2025

Don Davis Nissan responded

Thank you for your kind words and for recognizing our efforts to protect and repair your vehicle. We’re glad we could go above and beyond to meet your needs. Your satisfaction is our top priority, and we appreciate your trust in us. If you need any further assistance, please don’t hesitate to reach out. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

September 26, 2025

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Employee Rating

Lance is fantastic and I would highly recommend him to everyone. I’ve known Lance for many years and he has always taken care of me on all of the vehicles that I have purchased. He is extremely conscienti More

by ms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lance Armstrong , Tim Horn

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Sep 29, 2025

Don Davis Nissan responded

Thank you for your kind words and for trusting Lance over the years. We truly appreciate your recommendation and are glad to hear that Lance has consistently provided conscientious, thorough, and trustworthy service. Your satisfaction is our priority, and we look forward to continuing to serve you in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

September 09, 2025

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Employee Rating

Very unsatisfied with the outcome of the repair. The advisors recommendation did not make sense to me. More

by golden30calvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Seth Baer, Adrian Alonso, Logan Mims, Damarcus Allen, Charles Reynolds, Christo Rosales

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Sep 11, 2025

Don Davis Nissan responded

We’re sorry to hear that you’re unsatisfied with the repair outcome and that our recommendation did not make sense to you. We value your feedback and would like to understand more about your concerns. Please contact us directly so we can review the details of your case and work towards a resolution. Your satisfaction is important to us, and we appreciate the opportunity to address any issues. Best, Don Davis Nissan 1320 I-20 E, Arlington, TX 76018 (866)932-6893 1320 I-20 E, Arlington, TX 76018 (866)932-6893

September 08, 2025

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Employee Rating

Disappointed with my last visit. Poor workmanship and unsatisfactory explanation to the problem. I think the dealership could have offered a better soultion to the problem. More

by golden30calvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Seth Baer, Adrian Alonso, Logan Mims, Damarcus Allen, Charles Reynolds, Christo Rosales

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Sep 11, 2025

Don Davis Nissan responded

We sincerely apologize for your recent experience and appreciate your feedback. We strive to provide quality workmanship and clear communication, and we're sorry we fell short. Your concerns about the solution offered are important, and we would like the opportunity to address them directly. Please contact us at your earliest convenience so we can work towards a satisfactory resolution. Thank you for bringing this to our attention. Best, Don Davis Nissan 1320 I-20 E, Arlington, TX 76018 (866)932-6893

September 05, 2025

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Employee Rating

Amazing service department, super friendly staff, Casandra was very responsive. I was greeted upon entering the service drive and was offered top notch customer service. I have been a loyal customer More

by Zac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Williams

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Sep 09, 2025

Don Davis Nissan responded

Dear Zac, thank you for your kind words and loyalty to Don Davis Nissan. We're thrilled to hear about your positive experience, from our friendly staff and responsive team like Casandra and Brandon, to the recent improvements under Clay Cooley’s leadership. We’re glad you’re enjoying the new amenities, snacks, and upcoming drive thru car wash service. We are still providing complimentary hand car washes from our excellent detailing crew. Your 10/10 review motivates us to continue providing top-notch service. We look forward to seeing you again soon! Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 Work: (866)932-6893

August 16, 2025

Dealership Rating
Employee Rating

Cassandra in service, always gets the job done. Wish service was quicker, satisfy overall. Cassandra is main reason I continue to go to Don Davis. More

by mecheverria82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 18, 2025

Don Davis Nissan responded

Thank you for your kind words and for recognizing Casandra's dedication. We appreciate your feedback regarding the service speed, and we're continually working to improve in that area. We're glad Casandra's efforts keep you returning to Don Davis, and we look forward to providing you with even better service in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

August 14, 2025

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Employee Rating

Very friendly and helpful in everything, will be back to buy another car for my kids More

by GDELACERDA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth Baer, Adrian Alonso, Logan Mims, Damarcus Allen, Charles Reynolds, Christo Rosales

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Aug 18, 2025

Don Davis Nissan responded

Thank you for your kind words and positive feedback. We are glad to hear you found our team friendly and helpful. We look forward to assisting you again when you're ready to buy another car for your kids. Your satisfaction is important to us, and we appreciate your trust in our dealership. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3 @comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

August 04, 2025

Dealership Rating
Employee Rating

My service is always great with zero pressure. Cassandra does a great job of communicating. Service is done in great time frame More

by stewart1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Eason

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Aug 06, 2025

Don Davis Nissan responded

Thank you for your kind words and for highlighting Casandra's excellent communication. We're glad to hear that you consistently experience great service with a comfortable, pressure-free environment and timely completion. Your feedback motivates us to continue providing top-quality service. We appreciate your trust and look forward to serving you in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

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