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Casandra Rodriguez
Casandra Rodriguez at Don Davis Nissan

Casandra Rodriguez

Service Advisor

Don Davis Nissan

1320 I-20 Frontage Rd
Arlington, TX 76018

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4.7
164 Reviews
4.7

164 Reviews

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164 Reviews of Casandra Rodriguez

September 08, 2025

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Employee Rating

Disappointed with my last visit. Poor workmanship and unsatisfactory explanation to the problem. I think the dealership could have offered a better soultion to the problem. More

by golden30calvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Seth Baer, Adrian Alonso, Logan Mims, Damarcus Allen, Charles Reynolds, Christo Rosales

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September 05, 2025

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Employee Rating

Amazing service department, super friendly staff, Casandra was very responsive. I was greeted upon entering the service drive and was offered top notch customer service. I have been a loyal customer More

by Zac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Williams

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Sep 09, 2025

Don Davis Nissan responded

Dear Zac, thank you for your kind words and loyalty to Don Davis Nissan. We're thrilled to hear about your positive experience, from our friendly staff and responsive team like Casandra and Brandon, to the recent improvements under Clay Cooley’s leadership. We’re glad you’re enjoying the new amenities, snacks, and upcoming drive thru car wash service. We are still providing complimentary hand car washes from our excellent detailing crew. Your 10/10 review motivates us to continue providing top-notch service. We look forward to seeing you again soon! Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 Work: (866)932-6893

August 16, 2025

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Employee Rating

Cassandra in service, always gets the job done. Wish service was quicker, satisfy overall. Cassandra is main reason I continue to go to Don Davis. More

by mecheverria82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 18, 2025

Don Davis Nissan responded

Thank you for your kind words and for recognizing Casandra's dedication. We appreciate your feedback regarding the service speed, and we're continually working to improve in that area. We're glad Casandra's efforts keep you returning to Don Davis, and we look forward to providing you with even better service in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

August 14, 2025

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Employee Rating

Very friendly and helpful in everything, will be back to buy another car for my kids More

by GDELACERDA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth Baer, Adrian Alonso, Logan Mims, Damarcus Allen, Charles Reynolds, Christo Rosales

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Aug 18, 2025

Don Davis Nissan responded

Thank you for your kind words and positive feedback. We are glad to hear you found our team friendly and helpful. We look forward to assisting you again when you're ready to buy another car for your kids. Your satisfaction is important to us, and we appreciate your trust in our dealership. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3 @comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

August 04, 2025

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Employee Rating

My service is always great with zero pressure. Cassandra does a great job of communicating. Service is done in great time frame More

by stewart1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Eason

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Aug 06, 2025

Don Davis Nissan responded

Thank you for your kind words and for highlighting Casandra's excellent communication. We're glad to hear that you consistently experience great service with a comfortable, pressure-free environment and timely completion. Your feedback motivates us to continue providing top-quality service. We appreciate your trust and look forward to serving you in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

August 02, 2025

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Employee Rating

Cassandra was very informative and communicated well in regards to the status of my vehicle. More

by TQUIVERFULL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 03, 2025

Don Davis Nissan responded

Thank you for your positive feedback. We're glad Casandra was able to provide you with clear and thorough updates regarding your vehicle's status. Your satisfaction is important to us, and we appreciate your recognition of our team's efforts. If you need further assistance, please don't hesitate to reach out. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

July 30, 2025

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Employee Rating

The bathroom with no running water was a bit of incovenience. Aside from that service was good. More

by Sgorospe77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 02, 2025

Don Davis Nissan responded

Thank you for your feedback. We apologize for the inconvenience caused by the bathroom with no running water in our service and new car sales department. It is unfortunate that the city cut our running water for even a few hours to work on city plumbing directly behind our dealership, but I hope you were redirected to our other buildings with access to running water that day. We appreciate your kind words about our service and are glad you had a positive experience overall. Your comments will help us improve, and we hope to provide an even better stay in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

July 23, 2025

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Employee Rating

Always great service. Cassandra is very helpful and informative of the progress of the service. More

by DARRELL.STEWART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Eason

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Jul 27, 2025

Don Davis Nissan responded

Thank you for your kind words and for recognizing Casandra’s helpful and informative service. We truly appreciate your positive feedback and are glad to hear you consistently receive great service. Your satisfaction is our priority, and we look forward to assisting you in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893 ext 6525

July 16, 2025

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Employee Rating

The service was done quickly and the future services needed were explained in a precise manner. More

by susan.harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 22, 2025

Don Davis Nissan responded

Dear Susan, thank you for your kind words and for sharing your positive experience. We're glad we could keep you informed and provide friendly, professional service. We appreciate your feedback and look forward to serving you again in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 Work: (817)588-5500

June 19, 2025

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Employee Rating

Cassandra is a rock star! She communicated and was very professional. She made our experience a good one. More

by SECLARK75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 22, 2025

Don Davis Nissan responded

Thank you for your kind words and for recognizing Cassandra's professionalism and communication skills. We are delighted to hear that she made your experience a positive one. We appreciate your feedback and will share it with our team. Your satisfaction is our top priority, and we look forward to serving you again in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893 ext 6525

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