25 Reviews
Write a Review25 Reviews of Case Jackson
April 02, 2026
It was quick and easy to get in. They did an excellent job and performing the services. Service advisor was more than helpful. This seems to be a what I would call a model dealership They did an excellent job and performing the services. Service advisor was more than helpful. This seems to be a what I would call a model dealership and Ford can be proud that is one of their affiliates! More
Other Employees Tagged: Roger in Service
March 20, 2026
They worked hard to make my wish come true. Thank you all, very kind and respectful. Thank you all, very kind and respectful. More
Other Employees Tagged: Tim Watson, Lawson Cronic
March 06, 2026
I took in my Ford Ranger and was told the camshaft synchronizer had gone bad. No problem and I paid them $1,100. As soon as the truck leaves the shop, the check engine light comes on. Keep in mind it synchronizer had gone bad. No problem and I paid them $1,100. As soon as the truck leaves the shop, the check engine light comes on. Keep in mind it hadn't been on before I took it in. Anyway, it's now on and I put it on a scanner and what does the scanner show? Code P0340 which indicates a "Camshaft Position Sensor Circuit Malfunction," and yes I have a photo of the scanner to verify my claim. But they had just replaced that? And this was also the second trip my truck had made to this shop. I paid $1,100 for a camshaft synchronizer that didn't help me any. Service manager calls and asks me to bring the truck back.. Now why would I do that? Why couldn't it have been test driven and verified good that day? I have asked for a refund or even a partial refund and no luck. I just want some money back so I can get my truck back on the road, properly. I have no other vehicle and I am not rich. I just need a partial refund. Please no more calls asking me to bring the truck back. Just refund part of the labor and I will drop this More
Other Employees Tagged: Jeff Fincher, Tim Watson, Lawson Cronic
March 02, 2026
They are great with doing the work needed on your cars and I would highly recommend them to service your vehicle when something is wrong and I would highly recommend them to service your vehicle when something is wrong More
Other Employees Tagged: Jeff Fincher, Tim Watson, Lawson Cronic , Debbie Collins
February 26, 2026
Very friendly service. All people were super nice and knowledgeable. Great small town dealership much better than the bigger dealers that treat you like a number. Megan our All people were super nice and knowledgeable. Great small town dealership much better than the bigger dealers that treat you like a number. Megan our sales person was super friendly and likeable. Would recommend yall to anybody. Thanks More
Other Employees Tagged: Megan

