Industry Experience
8 yrs
Languages Spoken
English
26 Reviews
Write a Review26 Reviews of Casey Wallace
January 18, 2026
Good service. The time frame we agreed on was dead on.Job was done right. car was cleaner than when I drop it off. Staff was very knowledgeable The time frame we agreed on was dead on.Job was done right. car was cleaner than when I drop it off. Staff was very knowledgeable More
Other Employees Tagged: Jake Halliwell, John Dodge
January 14, 2026
Fine service by agent Jake and by the service tech. Done quickly. Comfortable waiting room Done quickly. Comfortable waiting room More
Other Employees Tagged: Jake Halliwell
January 02, 2026
Was attended to immediately and they got to look at my vehicle earlier than the appointment time. Straight forward inspection that took no time and they even made sure my truck was clean when they returne vehicle earlier than the appointment time. Straight forward inspection that took no time and they even made sure my truck was clean when they returned it. 2 thumbs up. More
Other Employees Tagged: Mike Memery, Jake Halliwell, John Dodge
November 29, 2025
Scheduled a routine service by phone with the Service Department. When the appointment day came, I had my mother bring my truck to the service department, I'm a GM Employee and was scheduled to work a do Department. When the appointment day came, I had my mother bring my truck to the service department, I'm a GM Employee and was scheduled to work a double shift that day. When she arrived she was told that the appointment was cancelled online, I never cancelled the appointment. But the Dealership made every effort to get the service done that day. My mother had to wait for a few hours, but the dealership was as good as their word. The truck got serviced and was returned in excellent condition. The only reason this wasn't a 5-start review is because of the scheduling issue. This should be addressed before it results in losing a customer over a system issue. The dealership stood by their word, and that is the primary reason I will continue to go to Nye. More
Other Employees Tagged: Mike Memery, Jake Halliwell
September 26, 2025
Whoever worked on my brakes did a great job! Please tell them that. Dylan and Casey are wonderful and patient when I am trying to explain a problem. I just brought in my car because it got reall Please tell them that. Dylan and Casey are wonderful and patient when I am trying to explain a problem. I just brought in my car because it got really LOUD after my oil change. They took it right in, changed a gasket. In and out 40 mins. Great job and thank you!! More
Other Employees Tagged: Dylan Cooper
September 03, 2025
I had an appointment for some issues with my truck that I have had since I bought the truck. Dropped it off for the day. None of the 5 issues were addressed and not even noted on the work order the only thin have had since I bought the truck. Dropped it off for the day. None of the 5 issues were addressed and not even noted on the work order the only thing done was a state inspection. When i picked up the truck there were 3 miles put on the truck and a road test isn't needed for a state inspection. No explanation when I picked up the truck. Service writer said he would have someone call me the next day. I still haven't received that call. More

