Casey Wallace
Casey Wallace at NYE Chevrolet

Casey Wallace

Service Advisor

NYE Chevrolet

116 Broad St
Oneida, NY 13421

Contact Me
4.7
26 Reviews

Industry Experience

8 yrs

Languages Spoken

English English

4.7

26 Reviews

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26 Reviews of Casey Wallace

January 18, 2026

Dealership Rating
Employee Rating

Good service. The time frame we agreed on was dead on.Job was done right. car was cleaner than when I drop it off. Staff was very knowledgeable More

by nyredskn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Halliwell, John Dodge

Jan 21, 2026

NYE Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 14, 2026

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Employee Rating

Fine service by agent Jake and by the service tech. Done quickly. Comfortable waiting room More

by RMBUSCHATZKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Halliwell

Jan 21, 2026

NYE Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

January 12, 2026

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Employee Rating

Ray was a fantastic salesman, very knowledgeable and showed me every feature on my brand new truck More

by richard.gauthiersr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Peck

Jan 21, 2026

NYE Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 02, 2026

Dealership Rating
Employee Rating

Was attended to immediately and they got to look at my vehicle earlier than the appointment time. Straight forward inspection that took no time and they even made sure my truck was clean when they returne More

by eburns317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

NYE Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 29, 2025

Dealership Rating
Employee Rating

Scheduled a routine service by phone with the Service Department. When the appointment day came, I had my mother bring my truck to the service department, I'm a GM Employee and was scheduled to work a do More

by eburns317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Jake Halliwell

Dec 02, 2025

NYE Chevrolet responded

Thank you for taking the time to provide us with this feedback.

October 27, 2025

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Employee Rating

My salesman Ray was knowledgeable and courteous. He made the process quick and easy. Highly recommend. More

by DHAVENER5
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ray Peck

Oct 29, 2025

NYE Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 26, 2025

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Employee Rating

They took it in an hour early serviced. It called me back out in 45 minutes. Looks good More

by ryawil444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2025

NYE Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 10, 2025

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Employee Rating

Team members are always friendly and accommodating. The waiting area is clean and comfortable. Thank you! More

by 2025 Traverse Z71
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

NYE Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 26, 2025

Dealership Rating
Employee Rating

Whoever worked on my brakes did a great job! Please tell them that. Dylan and Casey are wonderful and patient when I am trying to explain a problem. I just brought in my car because it got reall More

by FRANCES.ROCKHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Cooper

Oct 09, 2025

NYE Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 03, 2025

Dealership Rating
Employee Rating

I had an appointment for some issues with my truck that I have had since I bought the truck. Dropped it off for the day. None of the 5 issues were addressed and not even noted on the work order the only thin More

by laforcebewithyou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 10, 2025

NYE Chevrolet responded

"Laforcebewithyou" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialchevy@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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