Casey Wallace
Casey Wallace at NYE Chevrolet

Casey Wallace

Service Advisor

NYE Chevrolet

116 Broad St
Oneida, NY 13421

Contact Me
4.6
18 Reviews

Industry Experience

7 yrs, 8 mos

Languages Spoken

English English

4.6

18 Reviews

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18 Reviews of Casey Wallace

September 26, 2025

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Employee Rating

Whoever worked on my brakes did a great job! Please tell them that. Dylan and Casey are wonderful and patient when I am trying to explain a problem. I just brought in my car because it got reall More

by FRANCES.ROCKHILL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Cooper

September 03, 2025

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Employee Rating

I had an appointment for some issues with my truck that I have had since I bought the truck. Dropped it off for the day. None of the 5 issues were addressed and not even noted on the work order the only thin More

by laforcebewithyou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 10, 2025

NYE Chevrolet responded

"Laforcebewithyou" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialchevy@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 28, 2025

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Employee Rating

They need more than one EV tech. They rescheduled a routine check on my Bolt 3 times bc this one guy was on vacation, then had a training, then had a personal day, and no one else co More

by Bueno1
Service Time
Recommend Dealer
No
Sep 10, 2025

NYE Chevrolet responded

"Bueno1" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialchevy@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 10, 2025

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Employee Rating

Good service and good service techs and service writers. Will go back for service again thank you...Luis Rodriguez More

by LOUIEGRINGO45
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Adam Ludemann , Jeff Korzec

Aug 13, 2025

NYE Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 11, 2025

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Employee Rating

Casey was amazing as the service provider. He was incredibly personable and went out of his way to answer my questions. When I walked into the service center he greeted me with a warm welcome More

by CSTEURRYS
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 11, 2025

NYE Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 27, 2025

Dealership Rating
Employee Rating

It is always a pleasure working with Casey! He communicates exceptionally well and takes care of us 100% of the time. THANK YOU, CASEY! More

by matthew81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2025

NYE Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 09, 2025

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Employee Rating

Ask for Casey in service. He's the only one who will take good care of you. More

by Canarycreeper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Korzec

Jun 10, 2025

NYE Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 10, 2025

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Service team was excellent and front desk was excellent! ! Jeff and Casey were very responsive :):) More

by jbello4100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Korzec

May 14, 2025

NYE Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 10, 2025

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Employee Rating

NYE Chevrolet Service Dept is top notched; expediant, reliable in diagnosing not your normal everyday issue with car purchased else where. Very happy with the service at NYE Chevrolet and since their se More

by healthywannabe
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Ludemann , Jeff Korzec

May 14, 2025

NYE Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 24, 2025

Dealership Rating
Employee Rating

Casey has been amazing to work with. Knowledgeable, organized and just an all around good guy. The service department is outstanding! More

by paul.frankfurter
Service Price Transparency
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Recommend Dealer
Yes
1

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